Frequently Asked
Questions

Q: Why am I unable to insert my company data into the C drive or CPO drive? What is the correct way to save data in BUSY?

If your not able to copy date in your drive then make sure that there is a space in your drive otherwise you can location of your date in another drive.

Q: I am having trouble logging in or accessing the company data in the software. What should I do?

If you are having trouble logging in or accessing the company data in the software software, you are required to share your data backup at support@busy.in for resetting the login credentials.

Q: What should I do if I accidentally turned on caps lock when entering my password in BUSY?

If you accidentally turned on caps lock when entering your password in BUSY, you should turn off caps lock and re-enter your password. Make sure the capitalization matches the original password.

Q: I was able to login yesterday but can't today. Did something change with BUSY?

If you are unable to login check all you keyboard key is working properly or not and check data path which was given in set data directory is correct or not

Q: How can one access the existing data in a previous company while working in a new company?

To access data for a previous company while doing work in a new comapny you need to open other tab of BUSY to open that previous company from company list.

Q: how to un bind company data

To unbind company data from a Hard disk you have to share your data with us on support@busy.in and it'll be recover on chargeable basis and charges will be 900+18%.

Q: How do I log into BUSY?

To login BUSY, follow below steps Step 1: Click on BUSY icon Step 2: And then go to Company menu Step 3: Select company Step 4: Mention user name and password and login

Q: I am getting an error invalid user name while opening a company. What does this mean and how can I fix it?

The error invalid user name while opening company in BUSY means the user id is incorrect. To fix it, enter the correct user id and password of the company.

Q: why is the BUSY showing that data directory does not exist ?

If BUSY showing error that data directory does not exist then make sure that the path of folder you are going to specify should exist in system.

Q: What is the login process for accessing the accounting software as an admin user?

To login into your company with admin user, you need to click on Open company, then select your company and enter admin Username and Password then proceed.

Find Solutions to Common Issues Related to data-specific - company access

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why am I unable to insert my company data into the C drive or CPO drive? What is the correct way to save data in BUSY?

If your not able to copy date in your drive then make sure that there is a space in your drive otherwise you can location of your date in another drive.

I am having trouble logging in or accessing the company data in the software. What should I do?

If you are having trouble logging in or accessing the company data in the software software, you are required to share your data backup at support@busy.in for resetting the login credentials.

What should I do if I accidentally turned on caps lock when entering my password in BUSY?

If you accidentally turned on caps lock when entering your password in BUSY, you should turn off caps lock and re-enter your password. Make sure the capitalization matches the original password.

I was able to login yesterday but can't today. Did something change with BUSY?

If you are unable to login check all you keyboard key is working properly or not and check data path which was given in set data directory is correct or not

How can one access the existing data in a previous company while working in a new company?

To access data for a previous company while doing work in a new comapny you need to open other tab of BUSY to open that previous company from company list.

how to un bind company data

To unbind company data from a Hard disk you have to share your data with us on support@busy.in and it'll be recover on chargeable basis and charges will be 900+18%.

How do I log into BUSY?

To login BUSY, follow below steps
Step 1: Click on BUSY icon 
Step 2: And then go to Company menu
Step 3: Select company
Step 4: Mention user name and password and login

I am getting an error invalid user name while opening a company. What does this mean and how can I fix it?

The error invalid user name while opening company in BUSY means the user id is incorrect. To fix it, enter the correct user id and password of the company.

why is the BUSY showing that data directory does not exist ?

If  BUSY showing error that data directory does not exist then make sure that the path of folder you are going to specify should exist in system.

What is the login process for accessing the accounting software as an admin user?

To login into your company with admin user, you need to click on Open company, then select your company and enter admin Username and Password then proceed.

Frequently AskedQuestions