Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - deletion master voucher
I think there may have been a duplicate transaction. How can I delete it?
To delete the duplicate transaction from BUSY you need to follow below mentioned steps:
Step 1: Go to Transaction Menu
Step 2: Select the voucher type
Step 3: Click on list and select that voucher which is duplicate and you want to delete
Step 4: Press F8 to delete that voucher
Step 5: Pop up will appear fpr Do you want to delete this voucher Press OK
Note: We recommend to take data backup before delete any voucher because we can not recover any deleted voucher
What steps should I take if I'm having trouble deleting a transaction?
If you are having trouble deleting a transaction in BUSY, you can try the following steps:
Step 1: Take a latest backup of the data.
Step 2: Make sure you have the necessary permissions to delete transactions.
Step 3: Double-check if the data is freezed or not.
Step 4: Verify if there are any dependencies or linked transactions that need to be deleted first.
Step 5: Ensure that you are selecting the correct transaction and using the proper delete i.e F8 key function.
What should I do if I am unable to find a particular transaction in the software?
If you are not able to find a particular transaction in BUSY, the you can try to search by using these steps:
Step 1: If you know voucher number then go to transactions menu and select the voucher type such as sales, purchase, etc.
Step 2: Click on modify and enter the voucher series and number if voucher exist in database then it will open.
Step 3: If not showing any data then might that voucher is deleted so you need to re enter that voucher.
I accidentally deleted an invoice in BUSY. How can I recover or retrieve the deleted invoice?
To recover a deleted invoice in BUSY
Step1: first the deleted voucher cannot be recover again
Step2: Means if you are using the audit trail feature.
Step3: The audit trail keeps a record of all transactions, including deleted ones. By accessing the audit trail, you can locate the deleted invoice
Step4: If the delete invoice is locate manually pass the invoice entry again
Step5: If had backup of company before delete invoice can restore it and recover it
Can we delete entries from the previous financial year in BUSY?
Yes, You can delete entries from the previous financial yea in BUSY by follow these steps:
Step 1: Take the latest backup of BUSY data.
Step 2: Login company then go to administration section.
Step 3: Click on change financial year then select previous year and switch to it.
Step 4: Now, Go to transaction section then select the required voucher type like sales, purchase etc.
Step 5: Click on modify tab then select the required voucher.
Step 6: Now, press F8 shortcut key to delete the entry.
How do I delete a transaction in BUSY?
If you want to delete a transaction in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to delete.
Step 3: Click on Delete button or press F8 after opening it.
Step 4: You can open the voucher from the voucher list or from the releated ledger.
Note: Take backup of data before deleting.
How can i delete the data of particular party in BUSY?
To delete the data of particular party in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open the BUSY with admin login username and password then press CTRL+SHIFT+D.
Step 3: Select voucher tab then press yes for deletion.
Step 4: Click on selected voucher option then specify starting and ending date.
Step 5: Tick on required voucher type with series then tick on delete voucher for specific account.
Step 6: Select the account master and click on ok to process.
Can I delete vouchers in bulk in BUSY?
To delete the voucher in bulk, you can follow the below steps:
Step 1: Take the latest backup of your data.
Step 2: Open the BUSY with admin login username and password then press CTRL+SHIFT+D.
Step 3: Select voucher tab then press yes for deletion.
Step 4: Click on selected voucher option then specify starting and ending date.
Step 5: Tick on required voucher type with series then tick on delete voucher for specific account.
Step 6: Select the account master and click on ok to process.
How do I add/modify/delete customers in BUSY?
Please follow below steps to add and Delete master in BUSY:
To Add:
Step 1: Go to the Administration menu
Step 2: Click on Master
Step 3: Select the type of master you want to add and click on Add button
Step 4: Specify related details and SAVE(F2) the details
To Delete:
Step 1: Go to the Administration menu
Step 2: Click on Master
Step 3: Select master type you want to Delete
Step 4: Open master in Modify mode
Step 5: Click on Delete button or press F8 from your keyboard
Can I remove all parties and start fresh in one of the separate companies?
Yes, you can remove all parties and start fresh in BUSY. To know how to delete them follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Account.
Step 3: Click on List and can view Group of Account and see debtors, creditors, etc list
Step 4: After opening the list you can select all and press F8 to delete.
Note: If a party master is used in any transaction it can not be deleted.
