Frequently Asked
Questions

Q: How do I backup BUSY invoice before deleting

You can print that invoice and keep it safe for backup before deleting that invoice.

Q: If I delete a bill in BUSY, will it affect my stock and GST details?

Yes, deleting a bill in BUSY will affect your stock and GST details.

Q: When I re-index the software, will it delete all vouchers from previous financial years?

No, re-indexing the software will not delete all vouchers from previous financial years.

Q: Could any vouchers have been deleted in BUSY that might cause this mismatch?

Yes, vouchers could have been deleted in BUSY that might cause this mismatch.

Q: Can I delete certain items from my account ledger and only view my account balance?

You can not delete certain items from the account ledger in BUSY.

Q: How long do you keep records in the accounting software? When transaction deleted

If transaction delete it will remove immediately from BUSY database

Q: Can I delete items with an opening balance?

Yes, you can delete items with an opening balance.

Find Solutions to Common Issues Related to data-specific - deletion master voucher

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Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I backup BUSY invoice before deleting

You can print that invoice and keep it safe for backup before deleting that invoice.

If I delete a bill in BUSY, will it affect my stock and GST details?

Yes, deleting a bill in BUSY will affect your stock and GST details.

When I re-index the software, will it delete all vouchers from previous financial years?

No, re-indexing the software will not delete all vouchers from previous financial years.

Could any vouchers have been deleted in BUSY that might cause this mismatch?

Yes, vouchers could have been deleted in BUSY that might cause this mismatch.

Can I delete certain items from my account ledger and only view my account balance?

You can not delete certain items from the account ledger in BUSY.

How long do you keep records in the accounting software? When transaction deleted

If transaction delete it will remove immediately from BUSY database

Can I delete items with an opening balance?

Yes, you can delete items with an opening balance.

Frequently AskedQuestions