Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - deletion master voucher
Can entries be deleted in bulk in BUSY Accounting software?
Yes, entries can be deleted in bulk in BUSY by using these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select the voucher type of which entries you want to delete such as sales, purchase, etc.
Step 3: After selecting click on list option then choose screen and enter the required date range.
Step 4: After opening the list of voucher select multiple entries by pressing shift+ down arrow key. For selected entries press CTRL and click on the required entry.
Step 5: Then press F8 to delete the selected entries.
What steps should I take to correct or delete the automatically created multiple vouchers in BUSY?
You can correct the voucher by opening in the modify mode. For deletion the voucher, Press F8 shortcut Key to delete the voucher.
Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then select the required voucher type and series
Step 3: Then modify
Step 4: Then correct it or can delete it from F8 shortcut key.
If you want to delete the vouchers in bulk then press the shortcut key Clt+Alt+D, then select the vouchers and mention the date range for the deletion.
What steps should I follow if I accidentally delete important data in BUSY?
If we Delete any Master/Voucher, it can not be undo.
We always suggest to take backup before doing any changes and after that backup can be restore if needed. To restore backup data in BUSY follow below process:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.
Can I recover or undo deletion of vouchers/bills in BUSY?
If we Delete any Master/Voucher, it can not be undo.
We always suggest to take backup before doing any changes and after that backup can be restore if needed. To restore backup data in BUSY follow below process:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.
How do I recover deleted entries in BUSY?
If we Delete any Master/Voucher, it can not be undo.
We always suggest to take backup before doing any changes and after that backup can be restore if needed. To restore backup data in BUSY follow below process:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.
I think there may have been a duplicate transaction. How can I delete it?
To delete the duplicate transaction from BUSY you need to follow below mentioned steps:
Step 1: Go to Transaction Menu
Step 2: Select the voucher type
Step 3: Click on list and select that voucher which is duplicate and you want to delete
Step 4: Press F8 to delete that voucher
Step 5: Pop up will appear fpr Do you want to delete this voucher Press OK
Note: We recommend to take data backup before delete any voucher because we can not recover any deleted voucher
What steps should I take if I'm having trouble deleting a transaction?
If you are having trouble deleting a transaction in BUSY, you can try the following steps:
Step 1: Take a latest backup of the data.
Step 2: Make sure you have the necessary permissions to delete transactions.
Step 3: Double-check if the data is freezed or not.
Step 4: Verify if there are any dependencies or linked transactions that need to be deleted first.
Step 5: Ensure that you are selecting the correct transaction and using the proper delete i.e F8 key function.
What should I do if I am unable to find a particular transaction in the software?
If you are not able to find a particular transaction in BUSY, the you can try to search by using these steps:
Step 1: If you know voucher number then go to transactions menu and select the voucher type such as sales, purchase, etc.
Step 2: Click on modify and enter the voucher series and number if voucher exist in database then it will open.
Step 3: If not showing any data then might that voucher is deleted so you need to re enter that voucher.
I accidentally deleted an invoice in BUSY. How can I recover or retrieve the deleted invoice?
To recover a deleted invoice in BUSY
Step1: first the deleted voucher cannot be recover again
Step2: Means if you are using the audit trail feature.
Step3: The audit trail keeps a record of all transactions, including deleted ones. By accessing the audit trail, you can locate the deleted invoice
Step4: If the delete invoice is locate manually pass the invoice entry again
Step5: If had backup of company before delete invoice can restore it and recover it
Can we delete entries from the previous financial year in BUSY?
Yes, You can delete entries from the previous financial yea in BUSY by follow these steps:
Step 1: Take the latest backup of BUSY data.
Step 2: Login company then go to administration section.
Step 3: Click on change financial year then select previous year and switch to it.
Step 4: Now, Go to transaction section then select the required voucher type like sales, purchase etc.
Step 5: Click on modify tab then select the required voucher.
Step 6: Now, press F8 shortcut key to delete the entry.
