Frequently Asked
Questions

Find Solutions to Common Issues Related to data-specific - password reset

FAQs

I forgot my login ID/password for company. How can I retrieve or reset it?

If you forgot login details of company then have to share data to us . Take backup of the company and send file to support@busy.in from registered mail id with serial number mentioned . After reset password you will get the company data.

Can you help me with username and password issues in BUSY Accounting Software?

Yes, I can help you with username and password issues in BUSY. If you are unable to log in or have forgotten your password, you can reset it by sending the data through a registered email to support@busy.in along with BUSY serial number. 

I created multiple companies but forgot the login details. What should I do?

If you forgot login details of company then have to share data to us . Take backup of the company and send file to support@busy.in from registered mail id with serial number mentioned . After reset password you will get the company data.

I forget the company username and password. How can i reset it?

If you have forget the company username and password then for reset you have to share your data through we transfer link to us on support@busy.in with required details such as BUSY serial number,mobile number.after reset we will send back to you.

How to reset admin user id and password of company?

To reset admin user id and password of your company, you need to send data to support@busy.in with your license details and company letterhead then our support team will revert you on the same email after reset your company username and password.

Why am i unable to login the company after changing the user password?

Please check by login the company with the correct user name and password. Further, if you have forget the login credentials. you need to share your data backup in our official mail id at support@busy.in from your BUSY registered mail id.

How to reset company admin user id and password?

To reset company admin user id and password of the company in BUSY you need to send your data on support@busy.in. We will reset the user name and password and send the data backup to you on your provided mail id.

forgot BUSY super user password what to do?

To Super user id and password of your company, you need to send data to support@busy.in with your license details and company letterhead then our support team will revert you on the same email after reset your company username and password.

I want to copy/paste the app password in BUSY but am unable to. What should I do?

If you are unable to copy/paste the app password in BUSY, you can try the following steps.
Step 1. Make sure you have generated the app password correctly.
Step 2. Try manually typing the app password in BUSY.

How to reset the user id password of company.

To reset username and password of the company in BUSY you need to send your data to us. We will reset the user name and password and send the data backup to you on your provided mail id.