Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - password reset
When open company username and password is showing invalid.
When username and password is showing invalid while open company make sure you are entering correct username and password . If you have forgotten username and password have to send data on support@busy.in with registered mail ID and you will receive you data after reset password.
I don't have admin login access. How can I get admin access to check settings and take backups in BUSY?
To get admin access in BUSY, it requires a super user name and password. You can ask your organisation's headperson for this, or if they don't have it, you need to send your data to the support team to recover the user name and password.
I'm having issues logging into the BUSY software. Can you help me reset my password?
To reset your password in BUSY you need to first send you data backup to us on support@busy.in from your registered mail id and then we will revert you on same mail id by resetting the data and sending you the backup of resetted data.
I forgot my password for BUSY. What is the process to reset my password?
If you forget your login credentials, you must share your data backup via email to support@busy.in. The email should be sent from your registered mail ID for verification and assistance. After the password recovery process, you will receive the data on your registered email ID.
What do I do if I don't know my current BUSY password?
If you forget your login credentials, you must share your data backup via email to support@busy.in. The email should be sent from your registered mail ID for verification and assistance. After the password recovery process, you will receive the data on your registered email ID.
My accountant set up BUSY but I don't know the admin login details. How can I get the admin credentials?
To retrieve the admin login credentials for BUSY
First try with admin and admin login password, if not login you will need to contact your accountant who set up the software. They should be able to provide you with the necessary login credentials
What if i forgot the admin password of my company?
If you have forgot the admin password of your company then you need to share your data on support@busy.in from registered email id for password resetting. If not have the registered email id then you need to share the request on company's letter head.
How can I reset the password for a company?
To reset the password for a company in BUSY, you need to share the data with the support team via email at support@busy.in. When sharing the data, you will need to provide certain details such as the serial number, contact number, and contact name.
How is the app password different from my regular email account password when configuring email in BUSY?
An application password is a unique password generated specifically for a particular application. It is different from your regular email account password, which is used to log in to your email account. In BUSY, an application password is used for email configuration purposes.
If I forget my password, what alternative option do I have to access the companys data?
If you forget your password of company in BUSY, you have to share your company data on support@busy.in with us from registered mail id .
Also mention details in mail such as serial number, company name , contact person name and contact number .