Frequently Asked Questions

To resolve the RTE 360 when BUSY and BUSY LS are running from different drive follow below steps:
Step 1: Take a lastest backup of the data.
Step 2: Then you need to install the both setup in the same drive to resolve the error.

If you encounter an RTE-457 error when opening BUSY on a client PC, follow these steps: 
Step 1: Re-Index the database
Step 2: Check and configure the Control panel Date,Time and Region settings
Step 3: Restart the Computer 
Step 4: Send backup data to support@busy.in

If you are getting an run time errror 91 then you need to do the reindex database process from the Housekeeping. If still issue presists then check the incomplete vouchers and the Junk characters.
Note : Do this process after the data backup.

If you ignore decimal places difference of points will show in ledger. For E-Invoice below steps need to follow :
E-Invoice
Step 1 : Administration
Step 2 : Configuration
Step 3 : Features & Options
Step 4 : GST/VAT
Step 5 : Enable E- Invoice and set configuration

Possible reasons for showing RTE 5 while creation company in sql database are:
1. Make sure all companies are showing in the open company option which are their in the data folder of sql.
2. Make sure you have excluded BUSY from antivirus properties. 

If showing RTE 9 while adding purchase voucher barcode details, then you need to check after run Reindex Database process under the Housekeeping menu and check the regional setting of the system also.
Note: Take backup of your data before running this process.

To resolve the error while opening report in BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu then select reindex database option.
Step 3: After completion of the process check again by opening the report.

RTE- 3265 occur if same release of BUSY is not updated both in client and server sytem.
solutions : Need to check the BUSY release in client & server system , need to update the same release on both client and server sytem

RTE- 3265 occur if same release of BUSY is not updated both in client and server sytem.
solutions : Need to check the BUSY release in client & server system , need to update the same release on both client and server sytem

To rewrite the data in BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then Go to housekeeping menu then select rewrite books option.
Step 3: Then in rewrite books window press on ok button to run the process.