Frequently Asked
Questions

Q: I need to re-index my company data but am unsure of the steps. Please guide me through this process?

Follow below steps to re-index the company data. Step 1: Take latest backup of data. Step 2: Then in menu go in House-keeping. Step 3: Under it select the option of re-index database. Step 4: Then proceed for re-indexing.

Q: What should i do if showing RTE 10002 could not locate master code at the time of rewriting books?

If showing RTE 1002 could not locate master code at the time of rewriting books, it means database table is corrupted. So you need to concern with your authorized channel partner for data repair process.

Q: I need help understanding the error messages shown in BUSY and how to troubleshoot them. Who can assist?

If you need help understanding the error messages shown in BUSY and troubleshooting them, you can contact BUSY customer support. They have trained agents who can assist you in resolving the issues you are facing.

Q: Show RTE (Run Time Error) when run update master balance process in BUSY. How do i resolve it?

If showing RTE while running the update master balance process in BUSY, then you need to check after run Reindex Database process under the Housekeeping menu. Note: Take backup of your data before running this process.

Q: The database is showing a runtime error. What could be the reason for this?

You may encounter some RTE errors in your database due to various reasons, such as data corruption, antivirus issue, incomplete vouchers, etc. The exact cause of the error may depend on the error message displayed.

Q: Why am I getting a runtime error five and an invalid procedure call and argument message while using BUSY on LAN?

The runtime error five and invalid procedure call and argument message while using BUSY , you need to folllow these steps : Step 1 : Take data backup and try reindex database from house keeping

Q: What causes data corruption errors like "" in BUSY?

There can be various reasons for data corruption errors like "3343" in BUSY, following reasons could be: Step 1 : Data corruption Step 2 : Attack on data by ransome virus Step 3 : System crash

Q: How to fix RTE-5 while opening company?

if RTE -5 error occurred while opening company, Take Full backup and download full Setup of BUSY Latest Release. Install same Latest Release on All System. Open BUSY go to company Menu and Reindex Databases.

Q: How to Fix RTE-3354 while opening account ledger?

For RTE - 3354 , error occurred, Take Full backup and download full Setup of BUSY Latest Release. Install same Latest Release on All System. Open BUSY go to company Menu and Reindex Databases.

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I need to re-index my company data but am unsure of the steps. Please guide me through this process?

Follow below steps to re-index the company data.
Step 1: Take latest backup of data.
Step 2: Then in menu go in House-keeping.
Step 3: Under it select the option of re-index database.
Step 4: Then proceed for re-indexing.

What should i do if showing RTE 10002 could not locate master code at the time of rewriting books?

If showing RTE 1002 could not locate master code at the time of rewriting books, it means database table is corrupted. So you need to concern with your authorized channel partner for data repair process.

I need help understanding the error messages shown in BUSY and how to troubleshoot them. Who can assist?

If you need help understanding the error messages shown in BUSY and troubleshooting them, you can contact BUSY customer support. They have trained agents who can assist you in resolving the issues you are facing.

Show RTE (Run Time Error) when run update master balance process in BUSY. How do i resolve it?

If showing RTE while running the update master balance process in BUSY, then you need to check after run Reindex Database process under the Housekeeping menu.
Note: Take backup of your data before running this process.

Whle changing Financial Yearshows run time error 11 division by zero how to resolved ?

Whle changing Financial Yearshows run time error 11 division by zero so its is found as bug in BUSY itself and resolved in 8.4 release so kindly update in latest release to resolved this error.

The database is showing a runtime error. What could be the reason for this?

You may encounter some RTE errors in your database due to various reasons, such as data corruption, antivirus issue, incomplete vouchers, etc. The exact cause of the error may depend on the error message displayed.

Why am I getting a runtime error five and an invalid procedure call and argument message while using BUSY on LAN?

The runtime error five and invalid procedure call and argument message while using BUSY , you need to folllow these steps :
Step 1 : Take data backup and try reindex database from house keeping

What causes data corruption errors like "" in BUSY?

There can be various reasons for data corruption errors like "3343" in BUSY, following reasons could be:
Step 1 : Data corruption
Step 2 : Attack on data by ransome virus
Step 3 : System crash

How to fix RTE-5 while opening company?

if RTE -5 error occurred while opening company, Take Full backup and download full Setup of BUSY Latest Release.
Install same Latest Release on All System. Open BUSY go to company Menu and Reindex Databases.

How to Fix RTE-3354 while opening account ledger?

For RTE - 3354 , error occurred, Take Full backup and download full Setup of BUSY Latest Release.
Install same Latest Release on All System. Open BUSY go to company Menu and Reindex Databases.

Frequently AskedQuestions