Frequently Asked
Questions

Q: How to Fix RTE-3354 while opening account ledger?

For RTE - 3354 , error occurred, Take Full backup and download full Setup of BUSY Latest Release. Install same Latest Release on All System. Open BUSY go to company Menu and Reindex Databases.

Q: The software closed unexpectedly. Why did this happen and how can I prevent it?

The BUSY closed unexpectedly due to some corruption in data or systematic issue. Further, provide more details as what error occurs before closing so that we can give you solution to fix it.

Q: How do I get help with errors or bugs I encounter?

You can get help with errors or bugs I encounter in BUSY by contacting us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: RTE 3354 At most Record...... error showing what to do?

For RTE - 3354 , error occurred, Take Full backup and download full Setup of BUSY Latest Release. Install same Latest Release on All System. Open BUSY go to company Menu and Reindex Databases.

Q: How can I get detailed logs or reports of errors to share with the support team for troubleshooting problems?

There is no specific detailed logs or reports of errors in BUSY to share the error in BUSY you have to take the screenshot of the error and send mail on support@busy.in

Q: When i save a sale bill showing an automation error in BUSY. How do i correct this?

If showing automation error while saving a sale bill in BUSY, then you can check after run Reindex Database from the Housekeeping menu. Note: Take backup of your data before running this process.

Q: How do I get help with errors or troubleshoot problems in BUSY?

To get help with errors or troubleshoot problems in BUSY, You can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: Showing error 3043 while trying to open a particular company

To resolve the RTE 3043 go to the source data file of company and remove duplicate Db files and open BUSY then reindex data of the same company then open the company

Q: Why am I unable to validate and save an invoice after entering transport details in BUSY? It shows error.

Please specify the error which you are facing now and you can contact our centralized 24/7 helpline at 8282828282 or 011-40964096. You can also share your error with screenshot at support@busy.in.

Q: I'm trying to log in but keep getting an error message. Can you help?

I would be happy to help you with the error message you are receiving while trying to log in. Can you please provide me with more details about the error message?

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to Fix RTE-3354 while opening account ledger?

For RTE - 3354 , error occurred, Take Full backup and download full Setup of BUSY Latest Release.
Install same Latest Release on All System. Open BUSY go to company Menu and Reindex Databases.

The software closed unexpectedly. Why did this happen and how can I prevent it?

The BUSY closed unexpectedly due to some corruption in data or systematic issue. Further, provide more details as what error occurs before closing so that we can give you solution to fix it.

How do I get help with errors or bugs I encounter?

You can get help with errors or bugs I encounter in BUSY by contacting us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

RTE 3354 At most Record...... error showing what to do?

For RTE - 3354 , error occurred, Take Full backup and download full Setup of BUSY Latest Release.
Install same Latest Release on All System. Open BUSY go to company Menu and Reindex Databases.

How can I get detailed logs or reports of errors to share with the support team for troubleshooting problems?

There is no specific detailed logs or reports of errors in BUSY 
to share the error in BUSY you have to take the screenshot of the error 
and send mail on support@busy.in

When i save a sale bill showing an automation error in BUSY. How do i correct this?

If showing automation error while saving a sale bill in BUSY, then you can check after run Reindex Database from the Housekeeping menu.
Note: Take backup of your data before running this process.

How do I get help with errors or troubleshoot problems in BUSY?

To get help with errors or troubleshoot problems in BUSY, You can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Showing error 3043 while trying to open a particular company

To resolve the RTE 3043 go to the source data file of company and remove 
duplicate Db files and open BUSY then reindex data of the same company 
then open the company

Why am I unable to validate and save an invoice after entering transport details in BUSY? It shows error.

Please specify the error which you are facing now and you can contact our centralized 24/7 helpline at 8282828282 or 011-40964096. You can also share your error with screenshot at support@busy.in.

I'm trying to log in but keep getting an error message. Can you help?

I would be happy to help you with the error message you are receiving while trying to log in. Can you please provide me with more details about the error message?

Frequently AskedQuestions