Frequently Asked
Questions

Q: How can I troubleshoot the RTE-440 error when opening BUSY?

To troubleshoot the RTE-440 error when opening BUSY, follow these steps: Step 1: Update or Reinstall BUSY with some other drive Step 2: Check for Version Compatibility

Q: Error Showing While Creating new Voucher of Sales

there is multiple error showing while creating new voucher of sales so kindly elaborate your query which kind of error you are facing on support@busy.in

Q: RTE-13 while receiving data through BDEP

RTE-13 while receiving data through BDEP so it is found as BUG in BUSY itself so you need to update the latest release .

Q: The app is crashing or force closing. What can I try to resolve this?

Please provide more details as what error occurs before crashing the BUSY? You can check also if the same issue in other companies also.

Q: What steps can I take to prevent decimal errors when moving data into your software? Is there a way to bypass validations for clients in case it's necessary?

Check the decimal places in inventory configuration and after that move the data in our software. Yes, you can bypass validations if needed

Q: I need help understanding the error messages and notifications I am getting about my utility bills in the software. What do they mean?

Please specify the particular error message you are facing in BUSY, then i will be able to provide you proper solution regarding this

Q: if master name or field name, spelling is wrong then how to resolved this issue ?

In BUSY, there is no option that if spelling is wrong of master or field name, you have to identify on your own

Q: Errors while performing a function in BUSY. Reasons and resolution?

Please specify the error which you are facing and evn you can share the screenshot of that error and sent to on support@busy.in

Q: Client mail received but he is not in office

If client received mail but he is not in office curreltly, so when you reached the office check the mail and revert us.

Q: Randomly RTE 5 on Client PC

For this we need to check network fluctuations if any with your IT person other wise try to connect with other internet connection

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I troubleshoot the RTE-440 error when opening BUSY?

To troubleshoot the RTE-440 error when opening BUSY, follow these steps:
Step 1: Update or Reinstall BUSY with some other drive
Step 2: Check for Version Compatibility

Error Showing While Creating new Voucher of Sales

there is multiple error showing while creating new voucher of sales so kindly elaborate your query which kind of error you are facing on support@busy.in

RTE-13 while receiving data through BDEP

RTE-13 while receiving data through BDEP so it is found as BUG in BUSY itself so you need to update the latest release .

The app is crashing or force closing. What can I try to resolve this?

Please provide more details as what error occurs before crashing the BUSY? You can check also if the same issue in other companies also.

What steps can I take to prevent decimal errors when moving data into your software? Is there a way to bypass validations for clients in case it's necessary?

Check the decimal places in inventory configuration and after that move the data in our software. Yes, you can bypass validations if needed

I need help understanding the error messages and notifications I am getting about my utility bills in the software. What do they mean?

Please specify the particular error message you are facing in BUSY, then i will be able to provide you proper solution regarding this

if master name or field name, spelling is wrong then how to resolved this issue ?

In BUSY, there is no option that if spelling is wrong of master or field name, you have to identify on your own

Errors while performing a function in BUSY. Reasons and resolution?

Please specify the error which you are facing and evn you can share the screenshot of that error and sent to on support@busy.in

Client mail received but he is not in office

If client received mail but he is not in office curreltly, so when you reached the office check the mail and revert us.

Randomly RTE 5 on Client PC

For this we need to check network fluctuations if any with your IT person other wise try to connect with other internet connection

Frequently AskedQuestions