Frequently Asked
Questions
Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte generic application related
I am unable to access certain features or options in BUSY. How can I enable full access?
I can certainly try to help you address issues with the BUSY, but it's important to note that resolving software issues may require specific troubleshooting steps and technical expertise. Here are some general steps you can take to address issues with BUSY:
Step 1 :Determine which features of the software...
Unable to access features in BUSY app. Troubleshoot?
I can certainly try to help you address issues with the BUSY, but it's important to note that resolving software issues may require specific troubleshooting steps and technical expertise. Here are some general steps you can take to address issues with BUSY:
Step 1 :Determine which features of the software...
I need help resolving a software bug or error message.
If You are facing An Error or some bugs while access of BUSY & need help regarding this follow Steps which is given under:
Step 1:First update your BUSY through given instrustions:
. Open BUSY.
. As in open company section you will found the option of Check BUSY update. ...
My invoice generation is stuck and not completing. How can I troubleshoot this?
If your invoice generation is stuck and not completing in BUSY, you can try the following troubleshooting steps:
1. Check your internet connection: Ensure that you have a stable internet connection as a poor connection can cause issues with invoice generation.
2. Restart the software: Close and reopen the BUSY to refresh the system and clear any temporary glitches.
3. Update the software: Make sure you are using the latest version of BUSY. Check for any available updates and install them if necessary.
4. Check for any error messages: Look for any error messages or notifications that may provide information about the issue. Address any specific errors mentioned.
5. Verify the invoice details: Double-check all the details entered for the invoice, such as customer information, item details, and tax calculations. Ensure they are accurate and properly entered.
6. Contact BUSY support: If the issue persists, reach out to BUSY support for further assistance. They can provide specific guidance based on your situation.
Remember to provide them with any relevant error messages or details about the problem you are facing to help them troubleshoot more effectively.
I'm getting an error message when trying to login to BUSY. What does this error mean?
If you are unable to open BUSY due to BUSY crashes or freezes you can try below troubleshooting steps:
Please make sure to take latest backup of your whole data before doing any troubleshooting.
Step 1: If BUSY freezes and you cannot close or access it, you can use the Task Manager to force it to close and then reopen it.
Step 2: If BUSY crashes, you should first check if there is any RTE (run-time error) message before the crash and when it occurs, whether it is when you open BUSY, a specific data file, or while working in any data file.
Step 3: If BUSY crashes while working or opening any data file then can run Reindex Database from housekeeping/Company menu.
Step 4: If BUSY crashes while opening software then make sure that BUSY latest version installed.
Step 5: Make sure BUSY run as administrator.
Step 6: Check any antivirus blocked BUSY.
Step 7: Check after reinstall BUSY.
If same problem persist then you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
I'm unable to login to BUSY. What should I do?
If you are unable to open BUSY due to BUSY crashes or freezes you can try below troubleshooting steps:
Please make sure to take latest backup of your whole data before doing any troubleshooting.
Step 1: If BUSY freezes and you cannot close or access it, you can use the Task Manager to force it to close and then reopen it.
Step 2: If BUSY crashes, you should first check if there is any RTE (run-time error) message before the crash and when it occurs, whether it is when you open BUSY, a specific data file, or while working in any data file.
Step 3: If BUSY crashes while working or opening any data file then can run Reindex Database from housekeeping/Company menu.
Step 4: If BUSY crashes while opening software then make sure that BUSY latest version installed.
Step 5: Make sure BUSY run as administrator.
Step 6: Check any antivirus blocked BUSY.
Step 7: Check after reinstall BUSY.
If same problem persist then you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How do I troubleshoot performance issues in BUSY?
If your BUSY faces performance issue like crashes or freezes you can try below troubleshooting steps:
Please make sure to take latest backup of your whole data before doing any troubleshooting.
Step 1: If BUSY freezes and you cannot close or access it, you can use the Task Manager to force it to close and then reopen it.
Step 2: If BUSY crashes, you should first check if there is any RTE (run-time error) message before the crash and when it occurs, whether it is when you open BUSY, a specific data file, or while working in any data file.
Step 3: If BUSY crashes while working or opening any data file then can run Reindex Database from housekeeping/Company menu.
Step 4: If BUSY crashes while opening software then make sure that BUSY latest version installed.
Step 5: Make sure BUSY run as administrator.
Step 6: Check any antivirus blocked BUSY.
Step 7: Check after reinstall BUSY.
If same problem persist then you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
What troubleshooting should I try before contacting BUSY customer support?
If your BUSY shown any error in operating, you can try below troubleshooting steps:
Please make sure to take latest backup of your whole data before doing any troubleshooting.
Step 1: If BUSY freezes and you cannot close or access it, you can use the Task Manager to force it to close and then reopen it.
Step 2: If BUSY crashes, you should first check if there is any RTE (run-time error) message before the crash and when it occurs, whether it is when you open BUSY, a specific data file, or while working in any data file.
Step 3: If BUSY crashes while working or opening any data file then can run Reindex Database from housekeeping/Company menu.
Step 4: If BUSY crashes while opening software then make sure that BUSY latest version installed.
Step 5: Make sure BUSY run as administrator.
Step 6: Check any antivirus blocked BUSY.
Step 7: Check after reinstall BUSY.
If same problem persist then you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
Troubleshooting performance issues in BUSY?
You can refer o following troubleshoots in case of performance issue faces with BUSY:
Please make sure to take latest backup of your whole data before doing any troubleshooting.
Step 1: If BUSY freezes and you cannot close or access it, you can use the Task Manager to force it to close and then reopen it.
Step 2: If BUSY crashes, you should first check if there is any RTE (run-time error) message before the crash and when it occurs, whether it is when you open BUSY, a specific data file, or while working in any data file.
Step 3: If BUSY crashes while working or opening any data file then can run Reindex Database from housekeeping/Company menu.
Step 4: If BUSY crashes while opening software then make sure that BUSY latest version installed.
Step 5: Make sure BUSY run as administrator.
Step 6: Check any antivirus blocked BUSY.
Step 7: Check after reinstall BUSY.
If same problem persist then you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
What troubleshooting can I do if BUSY crashes or freezes?
If your BUSY crashes or freezes you can try below troubleshooting steps:
Please make sure to take latest backup of your whole data before doing any troubleshooting.
Step 1: If BUSY freezes and you cannot close or access it, you can use the Task Manager to force it to close and then reopen it.
Step 2: If BUSY crashes, you should first check if there is any RTE (run-time error) message before the crash and when it occurs, whether it is when you open BUSY, a specific data file, or while working in any data file.
Step 3: If BUSY crashes while working or opening any data file then can run Reindex Database from housekeeping/Company menu.
Step 4: If BUSY crashes while opening software then make sure that BUSY latest version installed.
Step 5: Make sure BUSY run as administrator.
Step 6: Check any antivirus blocked BUSY.
Step 7: Check after reinstall BUSY.
If same problem persist then you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
