Frequently Asked
Questions

Q: What is a sub ledger in BUSY Accounting Software and how can it be used to manage different accounts?

To maintain a sub leger in the BUSY , please follow the below steps: Step 1: Go to Administration menu. Step 2: Select Features and Options Step 3: Choose Accounts menu Step 4: And Then enable maintain sub ledgers Step 5: save the configuration.

Q: I have pending adjustments that havent been adjusted yet. How can I adjust them?

If you have pending reference of debtor or creditor then follow thsese steps: step 1: Go in transaction then go in Receipt if debtor pending reference or go in payment if creditor pending reference step 2: Pass Receipt or payment voucher and adjust pending reference.

Q: How can I change a double entry mode to a single entry mode?

If you want to change it from double entry to single entry then make sure that no transaction should be entered in double entry mode in BUSY. If the transactions exists then you will not be able to change it in single entry mode.

Q: What menu or settings do I need to access to set broker commissions?

To configure broker commissions in BUSY, you can follow these steps: Step 1:Go to Administration Step 2:Configurations Step 3:Feature/Options Step 4:Accounts. Step 5:Choose ‘Y’ for the Specify “Default Commission / Brokerage” option under the Salesman / Broker configuration tab. Step 6:Set the Commission / Brokerage configuration as per your requirements.

Q: What are the options for managing customer credit limits in BUSY?How do I correct GSTR B when wrong ITC is claimed due to incorrect accounting entry?

With BUSY, you can manage customer's credit limits by using the Credit Limits under the Accounts Tab. You need to correct that voucher which cause the wrong ITC showing in the GSTR3B. You can do the changes in voucher before filing the return.

Q: I want to understand how to do budgeting and variance analysis in BUSY.

for showing the Budgeting Variance Report See the following steps: Step1 Go to the Display Menu Step 2: Click on MIS Reports. Step 3: Select Budget Variance and Select Account Step4 Click the tab Head Crossing Budget. Step 5: Select the month and generate a budget variance report.

Q: What is the process to enable bank instrumental details in BUSY?

To enable Bank Instrument details in BUSY, you need to follow these steps: Step 1: Go to Administration and click on Configuration. Step 2: Select Features / Options then click on Accounts tab. Step 3: Tick on the option called Maintain Bank Instrument Details and save.

Q: How do I set up sales incentives and commissions in BUSY?

Salemen wise commission calculation can be done through below steps. Step 1: Enable feature from Accounts. Step 2: Create salemen master. Step 3: Tag that master in party and use in transactions. Step 4: For checking reports we can go to display Step 5: Commission calculation Step 6: Sale/Purchase/Receipt/Payment

Q: What are the options for calculating incentives in BUSY?

Salemen wise commission calculation can be done through below steps. Step 1: Enable feature from Accounts. Step 2: Create salemen master. Step 3: Tag that master in party and use in transactions. Step 4: For checking reports we can go to display Step 5: Commission calculation Step 6: Sale/Purchase/Receipt/Payment

Q: Who can assist me with account reconciliation in BUSY?

To reconcile your accounts, you can use Ledger Reconciliation feature in BUSY and if you want any assistance for this then, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Find Solutions to Common Issues Related to features - accounts

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Dealer Complaint/Issues

What is a sub ledger in BUSY Accounting Software and how can it be used to manage different accounts?

To maintain a sub leger in the BUSY , please follow the below steps: 
Step 1: Go to Administration menu.
Step 2: Select Features and Options 
Step 3: Choose Accounts menu 
Step 4: And Then enable maintain sub ledgers 
Step 5: save the configuration.

I have pending adjustments that havent been adjusted yet. How can I adjust them?

If you have pending reference of debtor or creditor then follow thsese steps:
step 1: Go in transaction then go in Receipt if debtor pending reference or go in payment if creditor pending reference 
step 2: Pass Receipt or payment voucher and adjust pending reference.

How can I change a double entry mode to a single entry mode?

If you want to change it from double entry to single entry then make sure that no transaction should be entered in double entry mode in BUSY. If the transactions exists then you will not be able to change it in single entry mode.

What menu or settings do I need to access to set broker commissions?

To configure broker commissions in BUSY, you can follow these steps:
Step 1:Go to Administration
Step 2:Configurations
Step 3:Feature/Options
Step 4:Accounts.
Step 5:Choose ‘Y’ for the Specify “Default Commission / Brokerage” option under the Salesman / Broker configuration tab.
Step 6:Set the Commission / Brokerage configuration as per your requirements.

What are the options for managing customer credit limits in BUSY?How do I correct GSTR B when wrong ITC is claimed due to incorrect accounting entry?

With BUSY, you can manage customer's credit limits by using the Credit Limits under the Accounts Tab.
 You need to correct that voucher which cause the wrong ITC showing in the GSTR3B. You can do the changes in voucher before filing the return.

I want to understand how to do budgeting and variance analysis in BUSY.

for showing the Budgeting Variance Report See the following steps:
Step1 Go to the Display Menu
Step 2: Click on MIS Reports.
Step 3: Select Budget Variance and Select Account
Step4 Click the tab Head Crossing Budget.
Step 5: Select the month and generate a budget variance report.

What is the process to enable bank instrumental details in BUSY?

To enable Bank Instrument details in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options then click on Accounts tab.
Step 3: Tick on the option called Maintain Bank Instrument Details and save.

How do I set up sales incentives and commissions in BUSY?

Salemen wise commission calculation can be done through below steps.
Step 1: Enable feature from Accounts.
Step 2: Create salemen master.
Step 3: Tag that master in party and use in transactions.
Step 4: For checking reports we can go to display
Step 5: Commission calculation
Step 6: Sale/Purchase/Receipt/Payment

What are the options for calculating incentives in BUSY?

Salemen wise commission calculation can be done through below steps.
Step 1: Enable feature from Accounts.
Step 2: Create salemen master.
Step 3: Tag that master in party and use in transactions.
Step 4: For checking reports we can go to display
Step 5: Commission calculation
Step 6: Sale/Purchase/Receipt/Payment

Who can assist me with account reconciliation in BUSY?

To reconcile your accounts, you can use Ledger Reconciliation feature in BUSY and if you want any assistance for this then, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Frequently AskedQuestions