Frequently Asked
Questions
Find Solutions to Common Issues Related to features - display settings
I was transferred to a new state. Do I need to change my registration?
If you have transferred to a new state, you need to contact on GST portal helpdesk for registeration. However, you can easily update the state in BUSY data, by following these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose the features and option then select regional setting
Step 3: Update the correct company state in its fiels and save the window.
What steps should I follow to change the background image or wallpaper of the BUSY agent interface?
We need to follow the below steps for changing the background image in BUSY.
Steps for changing the Background Image :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then Display Settings
Step 5: Enable the Maintain Company Background Image
Step 6: Specify the Image path and Image format should be in JPEG or PNG
How do I resize an image or fit to the software theme?
To resize an image or fit to the software theme in BUSY Accounting software follow the below steps:
Step1: Go to Administration menu and then click on configuration submenu
Step2: Then click on feature and option and select display setting feature
Step3: Here you can enable fit to screen option as Y or specify top and left inches as per your requirement and then press Ok
How to change currency and decimal places in BUSY purchase orders?
If you want to change currency and decimal places in BUSY, you can follow these steps:
Step 1: Go to the Administration tab and click on Configuration.
Step 2: Select Features / Options and click on Regional Settings tab.
Step 3: Here, you can change the currency related information as per the requirements.
Please note that to take latest backup of your data before make any changes.
Troubleshooting logo display issues in BUSY.
In BUSY, We can se logo company wise and if the logo is not displaying in the company. There can be reasons which are as follow :
Step 1:The logo path should be properly mention in the display settings.
Step 2: The Logo should be in jpeg or png format.
Step 3: The logo size should be correct for clearly visiblility.
My customer statement shows interest calculation spanning multiple pages. How can I fit the statement neatly in page before taking print out?
If you have a customer statement that spans multiple pages when taking a printout from
a BUSY, I would recommend following the steps below:
Step 1: Set your system display resolution to 1360*768 or 1366*768.
Step 2: While taking a printout, press ALT+P and then click on "As it is from Grid". From
there, you can change the print type and style as well.
Steps to add and ensure the visibility of my company logo in the software.
We can set the company logo and logo should be in jpeg format.
Pls Follow the Below Steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then Display Settings
Step 5: Enable the option Maintain Company Logo Image
Step 6: Specify the logo path then it will show in right bottom.
Some of my old data in BUSY has a different number of decimal places than my current settings. Will this cause problems?
The amount will differ on the basis of decimal places configured in the company.
Further can change currency decimal places in BUSY as per requirement, follow below steps:
1. Open your company then, go to the Administration tab and click on configuration.
2. Click on Feature/option.
3. Select Regional settings and specify currency decimal places.
Note- Take the latest backup of data before any process.
Why does the BUSY background display I am sorry message?
If the BUSY backgroud display i am sorry message, replace the background image by follow these steps:
Step 1: Go to administration section then click on configuration menu
Step 2: Choose the features/option then click on display setting
Step 3: Now, speciFinancial Year the correct company background image or can disable the option in case of no requirement and save the window.
Customizing invoices and adding a company logo in BUSY. How to do it?
Customizing invoices is a chargeable service and to add company logo in BUSY
you need to follow the steps
Step1 Go to administration menu and click to configuration
Step2 Click on feature options and click to display setting
Step3 make Y on maintain company logo option and specify the path of logo and save
