Frequently Asked
Questions

Q: Can I have some fields in English and some in regional language in the same BUSY invoice?

To view some fileds in english and some in regional language, you can set this setting from Invoice/Documnet printing. Select voucher type in which you want language change, click on second language button and specify second language option in the fileds which you want to print in second language an dfor other set language as English

Q: How do I enable or configure the BDEP feature in BUSY?

To create or configure bdep id , you can follow the below steps: Step 1: Go to administration then select configuration and click on features/options Step 2: Then select general option now go to enable BUSY daa exchange platform BDEP Step 3: To created BDEP ID click on create new id and mention details then click on create

Q: What voucher type and caption customization options are available in BUSY?

You can change voucher caption by following below steps: Step 1: Go to the Administration menu Step 2: Click on configuration option Step 3: Click on feature/option select General tab Step 4: Enable change voucher type caption option Step 5: Mention (Y) for voucher whoes caption you want to change and specify new caption Step 6: SAVE the configuration, to view effect

Q: What kind of auditing and traceability options are available in BUSY?

Yes there is an audit trail feature in BUSY software for auditing purpose To enable this feature you need to follow these steps: Step 1: Go to administration menu Step 2: Then click on configuration option Step 3: Then click on feature and option button Step 4: Then open the general tab and enable mainitain audit trail feature in BUSY

Q: How to rename vouchers like sales orders in BUSY?

You can change voucher caption by following below steps: Step 1: Go to the Administration menu Step 2: Click on configuration option Step 3: Click on feature/option select General tab Step 4: Enable change voucher type caption option Step 5: Mention (Y) for voucher whoes caption you want to change and specify new caption Step 6: SAVE the configuration, to view effect

Q: I need to renew my BLS subscription. When does it expire and how can I renew it?

You need to provide your BUSY serial number for knowing status for BLS subscription and also its expiry is also mentioned on top of BUSY next to model of BUSY when you open BUSY software in system.Further for its renewal,you can make payemnt online on our website BUSYinfotech.in or you can contact to you dealer.

Q: If multiple users are accessing the software, how can I track their activity?

To track multiple user accessing software run user activity log, please follow: Step 1 : CLick on administration Step 2 : Then configuration Step 3 : Click features and options Step 4 : Select general Step 5 : Enable User activity log Step 6 : Go to display Step 7 : Click on checklist Step 8 : Open and check user activity log

Q: Is the Auditor feature enabled by default in the Enterprise plan?

In the Enterprise Paln or in other BUSY models like basic and standard, the auditor features enable and disable depend on the GSTIN. If your GSTIN for companies automatically disables the users version features, you cannot change the setting. If your GSTIN is for another company, you can enable and disable the administrator version features in BUSY.

Q: Can the Auditor feature be disabled in the Enterprise plan?

In the Enterprise Paln or in other BUSY models like basic and standard, the auditor features enable and disable depend on the GSTIN. If your GSTIN for companies automatically disables the users version features, you cannot change the setting. If your GSTIN is for another company, you can enable and disable the administrator version features in BUSY.

Q: Can I add formulas or calculations to custom report columns?

Yes, you can add formulas or calculations to custom report columns. Follow the steps given below. 1. Open the custom report. 2. Click on the custom report. 3. Select the format displayed in the list or add new format 4. Edit the settings. 5. Select the data type as numeric 6. Select the field value "Formula based" 7. Specify the formula 8. Save

Find Solutions to Common Issues Related to features - general audit

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Can I have some fields in English and some in regional language in the same BUSY invoice?

To view some fileds in english and some in regional language, you can set this setting from Invoice/Documnet printing. Select voucher type in which you want language change, click on second language button and specify second language option in the fileds which you want to print in second language an dfor other set language as English

How do I enable or configure the BDEP feature in BUSY?

To create or configure bdep id , you can follow the below steps:
Step 1: Go to administration then select configuration and click on features/options
Step 2: Then select general option now go to enable BUSY daa exchange platform BDEP 
Step 3: To created BDEP ID click on create new id and mention details then click on create

What voucher type and caption customization options are available in BUSY?

You can change voucher caption by following below steps:
Step 1: Go to the Administration menu
Step 2: Click on configuration option
Step 3: Click on feature/option select General tab
Step 4: Enable change voucher type caption option
Step 5: Mention (Y) for voucher whoes caption you want to change and specify new caption
Step 6: SAVE the configuration, to view effect

What kind of auditing and traceability options are available in BUSY?

Yes there is an audit trail feature in BUSY software for auditing purpose
To enable this feature you need to follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration option
Step 3: Then click on feature and option button 
Step 4: Then open the general tab and enable mainitain audit trail feature in BUSY

How to rename vouchers like sales orders in BUSY?

You can change voucher caption by following below steps:
Step 1: Go to the Administration menu
Step 2: Click on configuration option
Step 3: Click on feature/option select General tab
Step 4: Enable change voucher type caption option
Step 5: Mention (Y) for voucher whoes caption you want to change and specify new caption
Step 6: SAVE the configuration, to view effect

I need to renew my BLS subscription. When does it expire and how can I renew it?

You need to provide your BUSY serial number for knowing status for BLS subscription and also its expiry is also mentioned on top of BUSY next to model of BUSY when you open BUSY software in system.Further for its renewal,you can make payemnt online on our website BUSYinfotech.in or you can contact to you dealer.

If multiple users are accessing the software, how can I track their activity?

To track multiple user accessing software run user activity log, please follow:
Step 1 : CLick on administration
Step 2 : Then configuration
Step 3 : Click features and options
Step 4 : Select general
Step 5 : Enable User activity log
Step 6 : Go to display
Step 7 : Click on checklist
Step 8 : Open and check user activity log

Is the Auditor feature enabled by default in the Enterprise plan?

In the Enterprise Paln or in other BUSY models like basic and standard, the auditor features enable and disable depend on the GSTIN.
If your GSTIN for companies automatically disables the users version features, you cannot change the setting.
If your GSTIN is for another company, you can enable and disable the administrator version features in BUSY.

Can the Auditor feature be disabled in the Enterprise plan?

In the Enterprise Paln or in other BUSY models like basic and standard, the auditor features enable and disable depend on the GSTIN.
If your GSTIN for companies automatically disables the users version features, you cannot change the setting.
If your GSTIN is for another company, you can enable and disable the administrator version features in BUSY.

Can I add formulas or calculations to custom report columns?

Yes, you can add formulas or calculations to custom report columns.
Follow the steps given below.
1. Open the custom report.
2. Click on the custom report.
3. Select the format displayed in the list or add new format
4. Edit the settings.
5. Select the data type as numeric
6. Select the field value "Formula based"
7. Specify the formula
8. Save

Frequently AskedQuestions