Frequently Asked
Questions
Find Solutions to Common Issues Related to features - general audit
Is there an option for electronic signatures instead of image-based?
You can use digital signature instead of manual signature in BUSY. If you want to use digital signatures for signing documents in BUSY, you need to follow these steps:
Step 1: Buy a DSC (Digital Signature Certificate) dongle and insert it into your system.
Step 2: Launch BUSY and open your company.
Step 3: Go to the Administration tab and click on the Configuration option.
Step 4: Select Features / Options and click on the General tab.
Step 5: Set the option “Apply Digital Signatures in Invoice/Document” to Y and click on the Configuration button.
Step 6: Select “BUSY” as the Digital Signature Software Vendor and choose your DSC from the dropdown list.
Step 7: Enter your DSC’s password / PIN and ‘Search String’ (default is Authori).
Step 8: Save all the configurations and your BUSY is ready to digitally sign invoices / documents.
Where is the configuration menu to customize reports in BUSY?
In BUSY, the configuration option to customize the reports are available two ways,
Columnar report
1. Go to Administration.
2. Click on Configuration.
3. Select 'Columnar Reports.'
4. Choose the reports you want to configure, such as Account Registers, Inventory Registers, Cash/Bank Book, Stock Status, Party-Item Analysis, Parameterized Stock Status, etc.
5. Add a format name.
6. Configure the format body with type, particulars, size, and captions.
7. Save the format.
8. When viewing the report, select the format name to display the columnar register.
Custom Column
1. Open the report
2. Click to Custom report
3. Type the format name
4. Add new column
5. Specify the heading, position, Data type, alignment,No of characters etc.
6. Specify the category and required field name
7. Save fields
Users can configure these reports in BUSY based on their specific report requirements
Contact the 24/7 BUSY Helpdesk number, 8282828282, if required
I want to print my invoices in a different language. Is this possible and if so, how?
To print Invoice in a different language you need to follow the steps
Step1 Go to Google crome and download google input tools of your local
language
Step2 install the setup
Step3 Open company and go to configuration menu and click to Feature options
then click to general feature
Step4 make Y on enable second language support and on specify language option
select your preffered language and select font size and save
Step5 now to configuration then click on Invoice document printing and click advance
Step6 select the voucher type and click on add
Step7 create a format name or select existing format then go to the header or footer
or body part and select SL field for where you required second language
How to link invoices in BUSY software to Google Drive.
If you want to link invoices from BUSY software to Google Drive, you need to follow these steps:
Step 1: Go to the Administration menu in BUSY software, then click on "Features and Options" and finally, select the "General" tab. Here, you can enable the Google Drive link feature.
Step 2: Next, define the email ID and click on the "Authorize" option.
Step 3: Once the authorization process is completed, go to Administration, then click on "Configuration" and select "Voucher Series Configuration". Here, you can enable the "Save Sale Invoices on Google Drive" option.
Step 4: Finally, when you save a voucher, a prompt will appear asking if you want to save it on Google Drive. Click on "Yes" and it will be uploaded successfully on Google Drive.
Troubleshooting regional language printing issues?
To troubleshoot regional language printing issues in BUSY, you can try the following steps:
Step 1. Ensure that you have enabled regional language support in BUSY. You can do this by going to Administration, Configuration, Feature Options, and selecting the desired regional language.
Step 2. Check if the necessary fonts for the regional language are installed on your computer. If not, download and install the required fonts.
Step 3. Verify that the fields you want to print in the regional language are properly configured. Go to Administration, Configuration, Invoice Document Printing, and select the appropriate fields for the regional language.
Step 4. Check the master fields, Second language name should be configured for master.
Step 5. If the regional language is still not printing correctly, try restarting your computer and then attempt to print again.
How can I ensure a digital signature appears on generated invoices in BUSY?
Steps to configure digital signature in BUSY
Step:1 Go to administration and select configuration.
Step:2 Then select feature and option from it and navigate to general feature.
Step:3 Then search a feature named apply digital signature on invoices/documents and mention Y in it.
Step:4 After that configure the digital signature software vendor named as BUSY.
Step:5 Then select available signature and mention the password of DSC.
Step:6 Click on save button for saving configuration on both DSC and general feature.
Step:7 Go to Transactions and modify the invoice if already added and then export invoice as pdf you will get option of apply DSC press Y on it and export pdf.
Note: If after exporting invoices DSC not applied contact to BUSY customer support team on 8282828282.
How to change the Invoice signatory name and details in BUSY?
To change the invoice signatory name in BUSY :
Step 1: Go To Administration Menu
Step 2: Click on Configuration
Step 3: Then click on Feature and Option
Step 4: Then click on General Feature
Step 5: Then Enable Maintain Image and Signature with user as Y
Step 6: Then click on configuration box and tick on the check box of maintain signature image with user
Step 7: Then specify the path of the image and click on OK button then save the configuration by click on save button
Step 8: Then Click on Configuration option from Administartion Menu
Step 9: Then click on Invoice/Document printing option
Step 10: Then click on Standard otpion
Step 11: Then enable Print user signature as Y and save the configuration by click on save button
I want to create notes with items in BUSY how can i do this?
If you want to create notes with items in BUSY software please follow given below steps:
Step 1: Go to administration menu
Step 2: Then click on configuration
Step 3: Then click on features and option
Step 4: Then click on inventory tab
Step 5: Then tick the Maintain image/notes with masters/vouchers to enable it
Step 6: Afterwards tick the maintain notes with item master and show item notes in data entry option if required
Step 7: Afterwards click on ok button and save the window
Step 8: Then go to administration menu
Step 9: Go to masters then select item
Step 10: Then select the item from modify or list button and open it
Step 11: Then click on notes button at the bottom
Step 12: After that you can specify the notes for that item master
How do I save a customized sales report format in BUSY so I can use it for multiple companies
To configure the customized sales report format in BUSY, you have two settings available
Custom Column Configuration:
1. View the default report under the "Displaysection.
2. Click on "Custom Column."
3. Add the format with a name.
4. Include the necessary fields and adjust other settings.
5. Save your changes.
6. Your Custom Column report is now created and ready to view.
Columnar Registers Configuration:
1. Go to "Administration."
2. Select "Configuration."
3. Choose "Columnar Reports."
4. Create the report with a format name.
5. Configure the body components.
6. Save your changes.
Afterward, you can take a backup and restore it to another company by following these steps:
1. Go to "Administration."
2. Click on "Configuration."
3. Choose "Columnar Reports."
4. Select the format.
5. Use "Copy to Diskto create a backup.
6. Use "Copy from Diskto restore the backup to another company."
Where can I find the option to maintain image signature in the software?
For maintain signature in BUSY there is an option for maintain signature for user and to enable it you need to follow some steps:
Step 1: Go to the Administration and then click on Configuration.
Step 2: Now click on feature and Options and then select the General Tab.
Step 3: Now enable the feature of Maintain Image and Signature with User and you can search it from F3 shortcut key.
Step 4: Now click on configure option and tick on Maintain signature image with User option.
Step 5: Now give the signature folder path where signature image exist in system and make sure image name should be from User name from which you login your company.
Step 6: Now Click on OK option and save the general tab
