Frequently Asked
Questions
Find Solutions to Common Issues Related to features - general audit
Is there any way to exclude repeated saves from audit trail?
No, there is no way to exclude repeated saves from the audit trail in BUSY because all task history of an user is maintained in the audit trail.
If you want to delete repeated saves, you can press F8 on that history after backup.
How can I customize columns in BUSY to show the item details I need for reporting
No need to customize the report in BUSY to view item details, they are available by default. However, if you want to add them yourself, you can use the 'Custom Report' or 'Columnar Register' option in BUSY and add the 'ITEM_NAME' field.
How do I disconnect Google Drive from BUSY?
To disconnect google drive from BUSY you should follow the steps
1 go to administration menu and click to configuration
2 click on feature option and select general
3 make N on enable google drive linked features in BUSY and save
Can I export BUSY notes to Excel/PDF?
To export Notes from BUSY, follow below steps:
Step 1: Go to the Administration Menu
Step 2: Select Utilities
Step 3: Click Notes Manager
Step 4: Click on Print button, select format
Step 5: Click Export button, Select PDF as document type and define path
Why am I getting an error about .NET Framework when trying to add digital signatures in BUSY?
You may be getting an error about.NET Framework when trying to add digital signatures in BUSY because .NET Framework is required for digital signatures in BUSY and may not be installed on your computer that is why error in coming.
How do I switch to a different email address for my BUSY login and Google Drive backups?
TO switch or change gmail id for google drive please follow:
Step 1 : CLick on transactions
Step 2 : Then configuration
Step 3 : Then features and options
Step 4 : CLick on general tab
Step 5 : Change gmail id of google drive
How can I prevent BUSY from deleting my invoices from Google Drive after some time?
The invoices that you upload to Google Drive from BUSY will remain there unless you delete them manually. Neither Google Drive nor BUSY will remove them automatically untill you have not set your google drive settings to do this.
Is there a way to print reports continuously over multiple pages in BUSY?
Yes, there is a way to print reports continuously over multiple pages in BUSY. While printing the reports, you can select the page range as 'All pages,' and then click 'Print.' This way, the printing will take place continuously.
Which user right need to be enable in user master for audit trail
To enable Audit trail at user level,follow below steps:
Step 1: Go to the Administration
Step 2: Select users, click on the user for whom audit trail has to be enable
Step 3: Enable Audit trail, Click OK button to save configuration
How do I apply filters in BUSY to see specific item details
To apply filters in BUSY to see specific item details
1. Under the 'Display' section.
2. Navigate to Inventory Books 'Sales Register.'
3. View the report by date range with relevant filters.
4. In this BUSY report, Items details are printed by default.