Frequently Asked
Questions
Find Solutions to Common Issues Related to features - ho bo
How do I troubleshoot data sync or backup issues between head and branch offices in BUSY?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
What should I do if data sync fails between head office and branches?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
How can I troubleshoot data sync issues between specific branches in BUSY?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
How can I resolve data sync issues and ensure proper data synchronization in BUSY?
To resolve data sync issues and ensure proper data synchronization in BUSY, you can follow these steps:
1. Check network connectivity: Ensure that all systems involved in the sync process are connected to the network properly.
2. Verify server settings: Make sure the server settings, such as IP address and...
What are the best practices for setting up BUSY in a multi-location setup for seamless data sync?
To set up BUSY across multiple locations for optimal performance and synchronization, it is recommended to have a separate company created for each location.
For this you need to get separate license for each location or you can add count in a single license.
"Multibranch option in BUSY for maintaining...
What's the recommended setup for running BUSY across multiple locations for optimal performance and synchronization?
To set up BUSY across multiple locations for optimal performance and synchronization, it is recommended to have a separate company created for each location.
For this you need to get separate license for each location or you can add count in a single license.
"Multibranch option in BUSY for maintaining...
How can i maintain Ho and bo in BUSY?
In BUSY, you can maintain Head office and branch office in enterprise version.
To configure this, follow these steps:
1.For Head Office Company:
Step 1: Go to Administration and click on configuration.
Step 2: Select Features/Options and click on Enterprises Features.
Step 3: Set Y on Enable Multi Branch Details...
How can I fix synchronization errors between my head office and branch office in BUSY?
To fix synchronization errors between your head office and branch office in BUSY, you can follow these steps:
Firstly, Take a backup of both the head office and branch office data.
Secondly, it depends on the errors you are facing:
SQl server does not exist
1. First will check whether...
What steps should I follow if data synchronization abruptly stops working in BUSY?
"To fix synchronization errors between your head office and branch office in BUSY, you can follow these steps:
Firstly, Take a backup of both the head office and branch office data.
Secondly, it depends on the errors you are facing:
SQl server does not exist
1. First will check whether...
What should I check if data isn't syncing properly between the head office and a branch in BUSY?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this, navigate to the branch office configuration and click on “Check Connection”.
2. Open Required Ports: If the head office is located at a different place, make sure that the required port is open on the HO internet router.
3. Runtime Error (RTE) Troubleshooting: If you encounter any runtime errors while syncing data, ensure that BUSY is open as an Administrator.
4. Company Configuration Error: If you receive any error related to company configuration, ensure that all configurations are the same in both companies..
5. Data Sync Explorer: Check the Data Sync Explorer on the Head Office under the “Data Export Import” tab. If you find any entries, investigate the reason for the sync failure and correct them accordingly.
6. Rights Assignment: Verify that the rights are properly assigned as per the requirements.
Further you can also contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
