Frequently Asked
Questions

Q: How can I sync data between multiple locations using BUSY?

To sync data between multiple locations using BUSY, you can create separate companies for each location and specify which is the head office and which are the branch offices. Then, enable auto data sync in the software to sync data like invoices, accounts, and other information between the head office and branch offices.

Q: How to view stock in BUSY Mobile App?

To view stock for a BUSY location, you can use the BUSY Mobile App. The app allows you to access and view 100 plus reports, including stock data, sales, purchase, receivables, and payables. Simply download the BUSY Mobile App and log in to your account to view the stock information for your location.

Q: I have created a separate branch user but am getting authentication errors when trying to configure GST for that branch. How do I resolve this?

If you have created a separate branch user but are getting authentication errors when you are trying to configure GST for that branch, it means it is a GST portal issue, in particular at that time only, so it is a temporary issue. Try after some time, and it will resolve automatically.

Q: I have a raw series and a final series in BUSY. How do I stop the raw series from showing for certain users?

have a raw series and a final series in BUSY to stop the raw series showing for certain users follow these steps 1. go to the configurations under administration menu 2. open voucher series configuration 3. click on voucher series group management 4. select series group 5. untage raw series from that group.

Q: I transferred stock from Haryana to Gujarat. How do I remove the duplicated purchase and sale amounts in the balance sheet?

One way to remove duplicate purchase and sale amounts in the balance sheet after transferring stock is to transfer the stock using a stock transfer entry instead of a sale or purchase transaction. This will ensure that the stock is transferred without affecting the purchase and sale amounts in the balance sheet.

Q: I disconnected my old branch but it is still showing linked. How do I completely remove the old branch?

disconnected old branch but it is still showing linked to remove branch follow these steps 1. go to the configurations under administration menu 2. open features and options and click on enterprise feature 3. click on enable multi branch details 4. then select particular branch and press F8 for delete branch then save configuration.

Q: How can I manage inventory between branches in BUSY?

If you want to keep track of the inventory of different branches, you can assign a separate Material Centre for each branch. When you enter a transaction, you can specify the material centre that corresponds to the branch involved. This will help you to manage branch wise inventory in an efficient way.

Q: I created a new branch but the old branch balances and entries are still showing up. How can I separate the branch data properly?

To separate old branch data from new branch, please check whether branch wise details option is enabled in Item Master and Account Master, if not, please enable branch wise option from Item Master and Account Master and you should also check branch wise series tagging from branch configuration through enterprise feature.

Q: How do I record inventory receipts and issues for each branch separately?

To keep track of inventory issue / receipt for each branch separately, you can follow these steps: Step 1: Make a separate voucher series for each branch and use that series when creating vouchers. Step 2: Make a separate Material Centre for each branch and use that centre when creating vouchers.

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How can I sync data between multiple locations using BUSY?

To sync data between multiple locations using BUSY, you can create separate companies for each location and specify which is the head office and which are the branch offices. Then, enable auto data sync in the software to sync data like invoices, accounts, and other information between the head office and branch offices.

How to view stock in BUSY Mobile App?

To view stock for a BUSY location, you can use the BUSY Mobile App. The app allows you to access and view 100 plus reports, including stock data, sales, purchase, receivables, and payables. Simply download the BUSY Mobile App and log in to your account to view the stock information for your location.

I have created a separate branch user but am getting authentication errors when trying to configure GST for that branch. How do I resolve this?

If you have created a separate branch user but are getting authentication errors when you are trying to configure GST for that branch, it means it is a GST portal issue, in particular at that time only, so it is a temporary issue. Try after some time, and it will resolve automatically.

I have a raw series and a final series in BUSY. How do I stop the raw series from showing for certain users?

have a raw series and a final series in BUSY to stop the raw series showing for certain users follow these steps 
1. go to the configurations under administration menu
2. open voucher series configuration 
3. click on voucher series group management 
4. select series group 
5. untage raw series from that group.

I transferred stock from Haryana to Gujarat. How do I remove the duplicated purchase and sale amounts in the balance sheet?

One way to remove duplicate purchase and sale amounts in the balance sheet after transferring stock is to transfer the stock using a stock transfer entry instead of a sale or purchase transaction. This will ensure that the stock is transferred without affecting the purchase and sale amounts in the balance sheet.

I disconnected my old branch but it is still showing linked. How do I completely remove the old branch?

disconnected old branch but it is still showing linked to remove branch follow these steps 
1. go to the configurations under administration menu
2. open features and options and click on enterprise feature
3. click on enable multi branch details 
4. then select particular branch and press F8 for delete branch then save configuration.

How can I manage inventory between branches in BUSY?

If you want to keep track of the inventory of different branches, you can assign a separate Material Centre for each branch. When you enter a transaction, you can specify the material centre that corresponds to the branch involved. This will help you to manage branch wise inventory in an efficient way.

I created a new branch but the old branch balances and entries are still showing up. How can I separate the branch data properly?

To separate old branch data from new branch, please check whether branch wise details option is enabled in Item Master and Account Master, if not, please enable branch wise option from Item Master and Account Master and you should also check branch wise series tagging from branch configuration through enterprise feature.

We are seeing mismatches between the stock quantity and stock value. What could be the reason for this disconnect?

seeing mismatches between the stock quantity and stock value because of 
1. in your stock maybe there is negative stock available. 
2. make sure that you disabled don't maintain stock balances option in item master. 
3. also match the opening and closing of stock in hand value and stock status value.

How do I record inventory receipts and issues for each branch separately?

To keep track of inventory issue / receipt for each branch separately, you can follow these steps: 
Step 1: Make a separate voucher series for each branch and use that series when creating vouchers. 
Step 2: Make a separate Material Centre for each branch and use that centre when creating vouchers.

Frequently AskedQuestions