Frequently Asked
Questions
Find Solutions to Common Issues Related to features - ho bo
How do I view financial reports separately for different branches?
You can find financial reports such as Balance Sheet, Profit & Loss, etc. under the Final Results tab in the Display menu. You can choose to view these reports for one Branch or all Branches by applying filters when you open them.
How do I handle inter-branch transactions for taxation in BUSY?
To ensure proper taxation of inter-branch transactions in BUSY, you need to enter the correct details for each branch, such as the state and GSTIN. You also need to select the appropriate tax category for each item and record the transactions accurately.
How do I handle branch-specific tax regulations and compliance?
To handle branch-specific tax regulations and compliance in BUSY, you need to enter the correct details for each branch, such as the state and GSTIN. You also need to select the appropriate tax category for each item and record the transactions accurately.
I need to connect multiple branch offices to my main office system. What features do I need and how much does it cost?
need to connect multiple branch offices to my main office system you need to upgrade your software that feature get in enterprise model of BUSY and price will be depend upon which is your current model of BUSY you are using.
How urgent is it for you to resolve the data synchronization issue between your head office and branch offices in BUSY?
Any issues coming to BUSY user are urgent and priority for the BUSY accouting software support team, further HO and BO can work properly even data is not synchronizing.
To solve the synchronization issue kindly contact to our customer support team.
Is there a limit to the number of client machines that can simultaneously access the BUSY server?
It depends on the model you are using if you are using multi(Access) user then there is no limit on
same premises with the lan connectivity.
If you are using database on SQL then you need to add counts for each systems.
Why is my inventory showing double when I have the same item tagged in multiple places?
inventory showing double when I have the same item tagged in multiple places, there is no possibility to showing item double in stock status report so check if you entered double transaction for item or check data material center wise .
Can I set up branch-specific sales targets and performance metrics?
You cannot set branch-wise sales targets if you are using the Multi-Branch feature. However, if you are using the Head Office and Branch Office feature and have created different companies for each branch, you can set sales targets for each branch.
Do I need admin login credentials to open a branch?
To open any Branch admin login is not Mandatory as to open the Branch one should have User Credential in which Branch is Tagged.
Here one should remember that one can alos use admin credential in which all Branches wou;d be shown.
Urgency of resolving sync issues and IT support availability?
Any issues coming to BUSY user are urgent and priority for the BUSY accouting software support team, further HO and BO can work properly even data is not synchronizing.
To solve the synchronization issue kindly contact to our customer support team.