Frequently Asked
Questions
Find Solutions to Common Issues Related to features - ho bo
There seems to be incorrect tagging of some accounts across branches. What is the solution?
The solution to incorrect tagging of accounts in branches is to review and correct the master series tagging of each account (through modify mode )as per the tagged master series of each branch in head office company.
What's the internet bandwidth available at each location for data synchronization in BUSY?
If you are using HO and BO system in BUSY software and want to synchronize BO data in HO. You should check the internet stability and speed which should be proper to synchronize data timely and effectively
Can I access BUSY on multiple computers and sync data between them?
Yes, you can access BUSY on multiple computers and sync data between them. BUSY allows you to synchronize your data across different devices, ensuring that you have access to the most up-to-date information from anywhere, anytime.
I need help understanding how to use tags and ledgers in BUSY.
Here's a brief overview of how to use tags and ledgers in BUSY:
Step 1: Go to Administration
Step 2: Then Master
Step 3: Select Account
Step 4: Add account
Step 5 : Select proper group as require
How do I handle complex accounting entries for multi-location stock transfers?
To transfer goods from one branch to another with accounting entries, you can use the Sale and Purchase voucher. This will help you to record the movement of goods and the corresponding accounts in both branches.
How can I view inventory reports and statements for individual branches?
You can find inventory reports such as Stock Status, Stock Ledger, etc. under the Display menu. You can choose to view these reports for one Branch or all Branches by applying filters when you open them.
How to fix Branch wise opening not showing?
If encountering issues with account ledger or missing branch-wise opening balances, enable the Maintain Branch wise op. balances option in the account ledger. Enter branch-wise opening amounts as per each branch and regenerate the account ledger.
Why am I getting an "unknown username/password" error when migrating data into BUSY?
You might be getting an "unknown username/password" error when migrating data into BUSY because the username and password you are entering might be incorrect or there might be some other issue with the migration process.
Do the systems need to be on the same LAN to synchronize data?
No, Data synchronization does not require both systems to be on the same LAN (Local Area Network). You can also sync data on WAN (Wide Area Network) using a static IP and a specific port.
What's the recommended way to manage multi-branch asset tracking and maintenance schedules?
Is is recommended for each branch, you should create a separate Assets head to record transactions individually and track reports and schedules. You can also use the master series grouping feature to organize your data.