Frequently Asked
Questions
Find Solutions to Common Issues Related to features - ho bo
I made changes in the account stock status but it is not reflecting. What should I check?
made changes in the account stock status but it is not reflecting then go to the house keeping menu and run update master balance utility to update balances .
How can I view the same incentive payment account in my head office that I see in the branch office?
to view the same incentive payment account in head office that see in the branch office then you need to sync your data Branch office to Head office.
The opening balances for my parties are not showing properly after updating BUSY. What should I do?
opening balances for parties are not showing properly after updating BUSY then go to the house keeping menu and run update master balance utility then check you ledger.
How is the security and privacy of data maintained during the synchronization process between branches in BUSY?
Data is always secure while sync. As you will open those companies with your login
credentials. Further make sure of internet bandwidth, it should not disconnect while sync.
How is stock valuation managed in a multi-branch setup in BUSY? Is it consolidated or branch-wise?
Stock reports always shows the data as per the valuation method tagged in company.
Branch wise you will get option in the report for checking one branch or all.
What is the best way to handle multiple branch accounting in BUSY sub ledgers or alliances?
The best way to handle multiple branch accounting in BUSY is by using the multi-branch feature, which allows for separate voucher series groups and users for each branch/business.
How often does data sync between head office and branches, and is it real-time?
The data syncing between the head office and the branch office depends on whether you have enabled the auto sync feature and scheduled it according to your needs.
Do I need multiple license copies if I have multiple branches?
No, you do not need multiple license if you have multiple branches in BUSY, but you much have a multiuser license if multiple branches operates from different systems.
How do I manage branch-wise bank accounts within BUSY?
To manage separte bank accounts branch wise you need to create separate bank accounts
as per your branch e,g. HDFC(Delhi), HDFC(Mumbai) etc.
Now use these masters separately in your branches.
Is there an IT team available to provide support and assistance with resolving the data synchronization issue in BUSY?
IT team and support team are available in BUSY software company, which provide proper support and assistance to the customers which can be related to any issues