Frequently Asked
Questions

Find Solutions to Common Issues Related to features - inventory other features

FAQs

How to customize the fields visible in barcode billing screen?

In BUSY, you have two types of entry screen settings,please follow below steps:
Step 1: Standard: Default and traditional way of entry screen, which comes with default.
Step 2: POS: It consists of complex and advanced configurations designed for retail businesses.
POS configuration settings, You have the option to configure the field type as fixed, variable, or semi-variable.
Fixed: You will not be able to change the value.
Variable: The focus will directly focus on the variable field.
Semi-Variable: The focus will directly move to the next available variable or fixed field.
Barcode scanning and the item consolidating option enabled are also available in these POS configuration settings.

How can I generate and track sales quotations in BUSY?

To configure & generate Sales Quotation in BUSY, you need to follow these steps:
Step 1: Go to the Administration tab and click on Configuration.
Step 2: Under Configurations, select Features / Options and then click on the Inventory tab.
Step 3: Here, you will find the Enable Sale Quotation option. Just click on the checkbox to turn it on and save.
Step 4: Now, go to Transaction menu and select Sales Quotation.
Step 5: Click on Add and enter all the required details such as Date, Vch no., Party, etc.
Step 6: You can track the Pending Quotations from the Display menu.

How to configure multiple units of Item in BUSY?

In BUSY, We have Alternate and Packaging Unit option for maintain multiple unit. 
Alternate Unit : We can maintain Two unit with conversion factor for same Item.
Packaging Unit : We Can maintain more than two unit for same Item.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Alternate Unit & Packaging Unit.
Step 6: Open the Item Master
Step 7: Specify the Alternate Unit & Packaging Unit with its Conversion.
Note : If Vouchers already exists for an item then we will not be able to change the Unit. We always recommend data backup before this Process.

Why is the system only showing the price of the last sale for an item and not the purchase price?

We have below options for maintaining the prices of an Item with a last Price of the ITEM. 
Step 1: Can maintain Item price as per last transaction of item through Sale and Purchase
Step 2: Can maintain Item Price as per Party Item wise ,Party group wise, Party Item Group wise.
Step 3: Can Maintain Multiple Price List Category wise from A to Z.
Step 4: Can maintain Item Price Date Wise.
Step 5: Can maintain Item quantity wise price and discount structure.
Step 6: Default can pick price from Item Master.
Step 7: Can maintain Item last price of Sale and purchase as per party.

Can you show me how to display the last transactions while doing purchase and sale voucher?

You can display the last sale and purchase transactions while doing entry by following these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: After that click on features and options tab and click on inventory tab
Step 3: Afterwards tick the check box of show last transactions during sale and purchase and save the changes
Step 4: Then go to transactions menu and click on voucher such as sale,purchase and open the already generated voucher or create new one
Step 5: Afterwards whenever you press enter in item in item grid while creating the voucher you will see the last transactions of voucher.

How do I add a promotion where customers get items free when they purchase ?

If you want to give a promotion then you can use the scheme feature in BUSY. To configure it follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on Inventory tab.
Step 3: Check the box next to Enable Scheme and save.
Step 4: Next, go to Administration and then click on Masters.
Step 5: Select Scheme and click on Add then enter the Scheme Name and enter the date range.
Step 6: Select the voucher and series then select Individual Item and configure it as required.
For more clarification you can refer the video tutorial available with the feature.

How do I change a unit of measure for an item in my inventory?

In BUSY, We have Alternate and Packaging Unit option for maintain multiple unit. 
Alternate Unit : We can maintain Two unit with conversion factor for same Item.
Packaging Unit : We Can maintain more than two unit for same Item.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Alternate Unit & Packaging Unit.
Step 6: Open the Item Master
Step 7: Specify the Alternate Unit & Packaging Unit with its Conversion.
Note : If Vouchers already exists for an item then we will not be able to change the Unit. We always recommend data backup before this Process.

How do I setup multiple units of measurement for inventory items in BUSY?

In BUSY, We have Alternate and Packaging Unit option for maintain multiple unit. 
Alternate Unit : We can maintain Two unit with conversion factor for same Item.
Packaging Unit : We Can maintain more than two unit for same Item.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Alternate Unit & Packaging Unit.
Step 6: Open the Item Master
Step 7: Specify the Alternate Unit & Packaging Unit with its Conversion.
Note : If Vouchers already exists for an item then we will not be able to change the Unit. We always recommend data backup before this Process.

How do I set up multiple units of measurement for my inventory items?

In BUSY, We have Alternate and Packaging Unit option for maintain multiple unit. 
Alternate Unit : We can maintain Two unit with conversion factor for same Item.
Packaging Unit : We Can maintain more than two unit for same Item.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Alternate Unit & Packaging Unit.
Step 6: Open the Item Master
Step 7: Specify the Alternate Unit & Packaging Unit with its Conversion.
Note : If Vouchers already exists for an item then we will not be able to change the Unit. We always recommend data backup before this Process.

Why is the software calculating Tax on the wrong base amount net bill vs taxable amount? How can I change this?

To change tax calculation basis you have to follow the following steps:
Step 1: Open the transaction in modify mode
Step 2 : Select the bill sundry of tax and open in modify by Alt+M
Step 3: Select option of amount of bill sundry to be fed on as percentage
Step 4: Then select basis of as Taxable amt if want to calculate tax on taxable amt
Step 5: If want to calculate on net bill amt which is including all amt mention before tax bill sunfry applied then choose net bill amount
By following these steps you can change basis of tax calculation .