Frequently Asked
Questions

Q: How can I configure the software when multiple items are packed together?

We can use Packing Details both for Local, Central and Export Invoices. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Inventory Step 5: Enable the Packing details option Step 6: Voucher Series Configuration Step 7: Select the required voucher type and series Step 8: Enable the packing details option and required field tick it. Step 9: After saving the voucher, Packing details window will popup then mention it. Note : Packing details will show in advanced format which will be done on chargeable basis from dealer end.

Q: How do I generate packing lists for export invoices in BUSY?

We can use Packing Details both for Local, Central and Export Invoices. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Inventory Step 5: Enable the Packing details option Step 6: Voucher Series Configuration Step 7: Select the required voucher type and series Step 8: Enable the packing details option and required field tick it. Step 9: After saving the voucher, Packing details window will popup then mention it. Note : Packing details will show in advanced format which will be done on chargeable basis from dealer end.

Q: How do I check purchase orders in BUSY?

Order processing in BUSY, You can follow below steps: Enable feature:- Step 1: Go to Administration Step 2: Configuration Step 3: Features / Options Step 4: Inventory Step 5: Click on enable order processing Transaction: Step 1: Transaction Step 2: Sale Order/ Purchase order Step 3: Add Adjustment of order Step 1: Transaction Step 2: Sale /Purchase Step 3: Add Step 4: Use F11 key for picking pending order items Reporting Step 1: Display Step 2: Order Processing Step 3: Pending Orders

Q: How do I check pending challans in BUSY

To view the pending challan in BUSY, you can follow these steps: Step 1: Go to Display and click on Challan Processing. Step 2: Select Pending Challan and can choose from the available options which are: Sales Challans, Purchase Challans, Sales Return Challans and Purchase Return Challans. Step 3: You can also filter the report by Item-wise or Party-wise. Step 4: Step 4: Select the Type of Entries to be Considered. You can choose from Pending or Due. Step 5: Now, enter the date range and can view the report.

Q: How to display customer-specific pricing on invoices?

We can configure Different price for same product as per Customer for Sale and Purchase. Pls Follow the Below Steps: Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: Inventory Step 5: Click on Items pricing mode in Voucher option Step 6: Select Party item wise price and discount structure with mode as per your requirement. Step 7: Administration Step 8: Configuration Step 9: Party-Item price structure Step 10: Select Party and Items then specify Item prices. Step 11: During Voucher Entry, As per the party item price will auto pick and reflect in invoice.

Q: I can't see a certain feature that should be enabled. It seems to be disabled. Why would this happen?

If you can't see a certain feature that should be enabled, It seems to be disabled due to the following reasons: 1. It depends on your BUSY model. If you are using the basic or standard version, all features are not enabled, so for this, you need to upgrade your BUSY model to the Enterprise version to take 2. Also, you need to make sure the user rights are given to enable the features. If rights are not given, you will not be able to see certain features.

Q: What is the Maintained AMC / Warranty option in inventories? I can't seem to find it.

Here's a step-by-step guide on how to find reports for warranty analysis in BUSY,specifically focusing on expiring warranties and service history: Step 1 : Once you're logged in, look for the Display module or tab. It is typically located in the top menu bar. Step 2 : In the Display module, you'll usually find various categories of reports. Look for a category related to Call Management and then go to AMC/Warranty Details as these types of reports are likely to contain information about expiring warranties and service history.

Q: How to configure bill of materials and bundle items?

Here are the steps for configure Bill Of Material as BOM in BUSY : Step 1: Go to Administration Menu Step 2: Click on Configurtaion option Step 3: Then click on Feature and option Step 4: Then Click on Inventory feature Step 5: Then enable Manufacturing feature as Y then save the configuration by click on save button Step 6: Then go to masters option Step 7: Click on Bill of Material option Step 8: Then create a BOM and save the configuration by click on save button

Q: How to link inventory to production and sales orders?

Enable Production option from inventory tab first, In BUSY linking of Production and Sales order is available. Please follow below mention steps for linking inventory first create BOM(Bill Of Material) For Creation of BOM:- Click On Step 1:- Administration Tab, Step 2:- Master Step 3:- Bill of Material, mention raw material details qty After creation of BOM create Production Voucher follow below mention steps:- Step 1:- Transation Tab, Step 2:- Production Step 3:- Add, Select BOM by pressing F4 After add production voucher create Sales Order from Transaction tab

Find Solutions to Common Issues Related to features - inventory other features

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I configure the software when multiple items are packed together?

We can use Packing Details both for Local, Central and Export Invoices.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Packing details option
Step 6: Voucher Series Configuration
Step 7: Select the required voucher type and series
Step 8: Enable the packing details option and required field tick it.
Step 9: After saving the voucher, Packing details window will popup then mention it.
Note : Packing details will show in advanced format which will be done on chargeable basis from dealer end.

How do I generate packing lists for export invoices in BUSY?

We can use Packing Details both for Local, Central and Export Invoices.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Packing details option
Step 6: Voucher Series Configuration
Step 7: Select the required voucher type and series
Step 8: Enable the packing details option and required field tick it.
Step 9: After saving the voucher, Packing details window will popup then mention it.
Note : Packing details will show in advanced format which will be done on chargeable basis from dealer end.

How do I check purchase orders in BUSY?

Order processing in BUSY, You can follow below steps:
 Enable feature:-
 Step 1: Go to Administration
 Step 2: Configuration
 Step 3: Features / Options
 Step 4: Inventory
 Step 5: Click on enable order processing
 Transaction:
 Step 1: Transaction
 Step 2: Sale Order/ Purchase order
 Step 3: Add
 Adjustment of order
 Step 1: Transaction
 Step 2: Sale /Purchase
 Step 3: Add
 Step 4: Use F11 key for picking pending order items
 Reporting
 Step 1: Display 
 Step 2: Order Processing
 Step 3: Pending Orders

How do I check pending challans in BUSY

To view the pending challan in BUSY, you can follow these steps:
Step 1: Go to Display and click on Challan Processing.
Step 2: Select Pending Challan and can choose from the available options which are: Sales Challans, Purchase Challans, Sales Return Challans and Purchase Return Challans.
Step 3: You can also filter the report by Item-wise or Party-wise. 
Step 4: Step 4: Select the Type of Entries to be Considered. You can choose from Pending or Due. 
Step 5: Now, enter the date range and can view the report.

How to display customer-specific pricing on invoices?

We can configure Different price for same product as per Customer for Sale and Purchase.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Click on Items pricing mode in Voucher option
Step 6: Select Party item wise price and discount structure with mode as per your requirement.
Step 7: Administration
Step 8: Configuration
Step 9: Party-Item price structure
Step 10: Select Party and Items then specify Item prices.
Step 11: During Voucher Entry, As per the party item price will auto pick and reflect in invoice.

I can't see a certain feature that should be enabled. It seems to be disabled. Why would this happen?

If you can't see a certain feature that should be enabled, It seems to be disabled due to the following reasons:
1. It depends on your BUSY model. If you are using the basic or standard version, all features are not enabled, so for this, you need to upgrade your BUSY model to the Enterprise version to take
2. Also, you need to make sure the user rights are given to enable the features. If rights are not given, you will not be able to see certain features.

What is the Maintained AMC / Warranty option in inventories? I can't seem to find it.

Here's a step-by-step guide on how to find reports for warranty analysis in BUSY,specifically focusing on expiring warranties and service history:
Step 1 : Once you're logged in, look for the Display module or tab. It is typically located in the top menu bar.
Step 2 : In the Display module, you'll usually find various categories of reports. Look for a category related to Call Management and then go to AMC/Warranty Details as these types of reports are likely to contain information about expiring warranties and service history.

Calculate Sales Price From Purchase Price getting wrong value how to calculate correct value ?

Calculate Sales Price From Purchase Price getting wrong value to calculate correct value follow these steps 
1. firstly ensure you Calculate Sales Price From Purchase Price was eabled 
2. then after saving invoice one screen appeared update item Sales Price From Purchase Price
3. consider purchase price as all inclusive price 
4. then mentioned sales price calculation from purchae price with percentage 
5. and mentioned percentage that increase sales price and then update price. 
6. also there is option to update sales price directly in item master.

How to configure bill of materials and bundle items?

Here are the steps for configure Bill Of Material as BOM in BUSY :
Step 1: Go to Administration Menu 
Step 2: Click on Configurtaion option 
Step 3: Then click on Feature and option
Step 4: Then Click on Inventory feature 
Step 5: Then enable Manufacturing feature as Y then save the configuration by click on save button 
Step 6: Then go to masters option 
Step 7: Click on Bill of Material option 
Step 8: Then create a BOM and save the configuration by click on save button

How to link inventory to production and sales orders?

Enable Production option from inventory tab first, In BUSY linking of Production and Sales order is available. Please follow below mention steps for linking inventory first create BOM(Bill Of Material) For Creation of BOM:- Click On
Step 1:- Administration Tab, 
Step 2:- Master
Step 3:- Bill of Material, mention raw material details qty 
After creation of BOM create Production Voucher follow below mention steps:- Step 1:- Transation Tab, 
Step 2:- Production 
Step 3:- Add, Select BOM by pressing F4
After add production voucher create Sales Order from Transaction tab

Frequently AskedQuestions