Frequently Asked
Questions
Find Solutions to Common Issues Related to features - inventory other features
Can I view the image of my item on the side of the screen?
In BUSY, we have option to show item's image at bottom during voucher entry. To configure it follow these steps:
Step 1: Create a folder in your system's drive then put all items image into that folder. Make sure item images file name should be same as item name or alias mentioned in BUSY.
Step 2: Open your company in BUSY and then go to administration menu and then click on configuration option
Step 3: Select features and options then choose inventory tab.
Step 4: Here in the centre right side an option will visible then tick the option maintain image and notes with vouchers and master.
Step 5: Click on configure tab, then tick the maintain image with item and specify the image folder path below which you have created in your desktop.
Step 6: Now, when you add voucher enter item then its image will be visible at bottom.
How can I upload a image of an item in BUSY?
To add item image for an item masters in BUSY, please follow the steps
Step 1: Create a folder anywhere in your system then put all items image into that folder. make sure item images name should be same as item masters name or alias mentioned in BUSY.
Step 2: Open your company in BUSY and then go to administration menu and then click on configuration option
Step 3: Select features and options then choose inventory tab.
Step 4: Here in the centre right side an option will visible then tick the option maintain image and notes with vouchers and master.
Step 5: Click on configure tab,then tick the maintain image with item and specify the image folder path below which you have created in your desktop.
Step 6: Now go to administration and masters then select your item masters here your item image will be visible in the bottom screen.
Can you help to set item image in BUSY?
To add item image for an item masters in BUSY, please follow the steps
Step 1: Create a folder anywhere in your system then put all items image into that folder. make sure item images name should be same as item masters name or alias mentioned in BUSY.
Step 2: Open your company in BUSY and then go to administration menu and then click on configuration option
Step 3: Select features and options then choose inventory tab.
Step 4: Here in the centre right side an option will visible then tick the option maintain image and notes with vouchers and master.
Step 5: Click on configure tab,then tick the maintain image with item and specify the image folder path below which you have created in your desktop.
Step 6: Now go to administration and masters then select your item masters here your item image will be visible in the bottom screen.
How do I apply discounts to specific customers in bulk?
For applying discounts to specific customers in bulk in BUSY, you can use the Party Item-wise price/discount Structure option. To enable this option need to follow below mention steps.
Step 1: Take a latest backup of the company.
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration menu select feature and option.
Step 3: In feature and opiton select the inventory tab and then navigate to the items pricing mode in vouchers option in the bottom of the screen.
Step 4: Select party item wise price/discount structure option then click on save button to save the configuration.
Step 5: Go to administration menu and select configuration from it.
Step 6: Then select Party item wise price/discount struture option and select the voucher sales and then confgure accordingly by selecting party and mention price and discount for the same.
How do i add item's image in BUSY?
To add item's image in BUSY, you need to follow these steps:
Step 1: Create a folder in your system's drive then put all items image into that folder. Make sure item images file name should be same as item name or alias mentioned in BUSY.
Step 2: Open your company in BUSY and then go to administration menu and then click on configuration option
Step 3: Select features and options then choose inventory tab.
Step 4: Here in the centre right side an option will visible then tick the option maintain image and notes with vouchers and master.
Step 5: Click on configure tab, then tick the maintain image with item and specify the image folder path below which you have created in your desktop.
Step 6: Now go to administration and masters then select your item masters here your item image will be visible in the bottom screen.
how to implement markup value in gold jewellery
For using Mark up in BUSY below are steps to use it:-
Step1: Navigate to the Administration menu.
Step2: Click on the feature and option.
Step3: Then click on the Inventory tab.
Step4: Define Item level Mark up either Simple Mark up or Compound Mark up as per your requirement.
Step5: Then go to the voucher series configuration option under the Administration menu.
Step6: Click on the voucher type in which want to use then click on series and then click on voucher series configuration option.
Step7: There Enable Item-wise Mark up and define Mark up Structure.
Step8: Now at the time of entering items in vouchers after clicking on the Unit option a window of Mark up will appear you have to mention Mark up there.
Note: Further if you want any kind of customisation related to the mark up I will recommend to contact from Authorised channel partner about it,
How can i provide % discount on order above the RS.?
To give discount for order over RS. 1000, you need to configure the scheme feature by following these steps:
Step 1: Go to aadministration then click on configuration menu
Step 2: Choose the features and option then select inventory tab
Step 3: Enable the scheme feature and save the configuration.
Step 4: Now, again go to administration then click on master menu
Step 5: Choose the scheme option and select add tab
Step 6: Mention the Scheme name, specify the stating and ending date, party, select voucher type on which you want to apply scheme, select voucher in scheme applied for and specify discount(Bill sundry) in select scheme type field.
Step 7: Afterward, press on download arrow tab then mention basis and amount for discount with bill sundry and value and save the configuration.
Step 8: Create the invoice above the updated value in scheme, discount will pick automatically on voucher.
How do I configure the system to prompt for item pricing when there are multiple price lists? Currently it just takes the default.
You can use multiple price list option for this by following these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration
Step 3: Then click on features and option
Step 4: Then click on inventory tab
Step 5: Afterwards click on items pricing mode in voucher
Step 6: Then click on multiple price list for items
Step 7: Afterwards save the window
Step 8: Then go to administration menu
Step 9: Then go to masters
Step 10: Select the item and open the item from modify or list button
Step 11: Then save the item then while saving it a window a window will appear to specify price
Step 12: Specify the price as per the category such as A,B,C etc
Step 13: After that while creating invoice it will ask you which categoty price you want to use you can select and proceed to do the entry
Is it possible to add an image in an item master? How do I do that?
Yes, you can add an image in item master in BUSY by follow the below steps:
Step 1: Create a folder anywhere in your system then put all items image into that folder. Make sure item images name should be named as per item name or alias updated in BUSY.
Step 2: Open your company in BUSY then go to administration menu and click on configuration option
Step 3: Select features and options then choose inventory tab.
Step 4: Tick the option maintain image and notes with vouchers and master which is display at centre right side of screen.
Step 5: Now, Click on configure tab then tick the maintain image with item and specify the image folder path below which you have created in your desktop.
Step 6: Next, go to administration and masters then select your item masters here your item image will be visible in the bottom screen.
I'm unable to understand calling features in BUSY can you explain in more detail?
To understand calling features in BUSY, please follow the steps
Step 1:Enquiry/Support Management: This feature likely allows you to create and track customer inquiries and support requests.
Step 2 :The call management feature is used to input and manage call and enquiry details. This could include information such as the date and time of the call, the customer's contact information, the nature of their inquiry or issue, and any actions taken.
Step 3:This reporting feature is useful for tracking the progress of calls and enquiries.
Step 4 :You can use the report to identify pending installation calls and enquiries.
Step 5 :The report can also show completed installations, allowing you to keep a record of successful resolutions and potentially gather data for performance analysis.
Step 6 :Overall, this integrated feature can be a valuable tool for managing customer support and installation-related tasks in a BUSY enterprise.
