Frequently Asked
Questions
Find Solutions to Common Issues Related to final-results - trial balance
My trial balance report totals are not balancing in BUSY What could be the issue
If trial balance is not show proper then please check previously or opening balance is matched proper. If not matched please carry forward proper balance from previous year.
If matched then check enteries on monthly base in which month the issue of mismatch balancing is show show date wise and then reconcile debit and credit balances.
Made corrections in entries and then check issue will resolve
If still issue plese contact our support Helpline No., i.e. 8282828282, Or 011-40964096
Why is my debit and credit totals not matching in BUSY trial balance
If trial balance is not show proper then please check previously or opening balance is matched proper. If not matched please carry forward proper balance from previous year.
If matched then check enteries on monthly base in which month the issue of mismatch balancing is show show date wise and then reconcile debit and credit balances.
Made corrections in entries and then check issue will resolve
If still issue plese contact our support Helpline No., i.e. 8282828282, Or 011-40964096
How can I check the balance of the capital account in a specific financial year?
To check the balance of capital accounts in specific financial year, follow these steps:
Step 1: Go to administration section then click on change financial year
Step 2: Select the required financial year and switch to the same.
Step 3: Now, Go to display section then click on trial balance.
Step 4: Select closing trial alphabetcial then choose detailed.
Step 5: select group of master then specify Capital account in group then specify date and open the report.
Why are all the account names in the trial balance appearing empty in BUSY software?
If all the account names in the trial balance appearing empty in BUSY then follow below steps:
Step 1: Go to display menu and submenu trial balance submenu
Step 2: Then click on closing trial alphabetical option and then balance only option
Step 3: After that select all accounts and specify report date and make sure to select account to be shown by option as name and other feature as per your preference then press ok.
Where can I see the final balance of all the debtors parties?
To see the final balance of all the debtors parties, follow the below steps:
Step 1: Open your company then go to display menu.
Step 2: Select trial balance then click on closing trial alphabetical and choose balances only option.
Step 3: Click on group of accounts then specify the group name as sundry debtors and enter the report date.
Step 4: Press ok to open the report and can view the final balance of debtors parties.
what is the process to check opening and closing balance of accounts?
The process of checking the opening and closing balance of accounts is given below:
1: In menu go in display section.
2: Then select the option of trail balance.
3: Then select closing or opening trail as per your requirement.
4: You can check the report , alphabetical, grouped and hierarchcal.
5: Then select the report shown as one account, group , selected.
6: Then mention the report date and other configuration and check the report.
My trial balance report totals are not matching. Why is there a discrepancy and how can I resolve it?
If your trial balance report total is not matching then check the below steps.
Step 1: Take the backup of your data.
Step 2: Then do the update master balance from housekeeping.
Step 3: If the total is still mismatch then need to open the report in the short range date.
Step 4: Then you will get a date from which the mimatch is coming then open day book and correct the entry.
How can I check whether my masters have been carried forward to a new financial year in BUSY?
To check whether the master has been carried forward or not, you can check the opening trial-mismatch from previous year report. If any mismatch exist then you need to carried balance from previous year. To check the opening trial-mismatch from previous year report, follow these steps:
Step 1: Go to display section then click on trial balance
Step 2: Click on opening trial-mismatch from previous year then open the report.
Why is the expense and revenue account balance not carried forward to the opening balance for the next financial year?
Expense and revenue account balances are not carried forward to the opening balance for the next financial year because revenue accounts are not required to be carried forward. The opening balance for the next financial year is determined by the previous year's closing balance. Therefore, any balances related to expense and revenue accounts need to be manually transferred to the capital account or adjusted in the trial balance.
Why is a particular sale/invoice not reflecting in my trial balance even though it shows in the sales register? What should I check to troubleshoot this?
If the particular sales voucher is not showing in the trial balance then check the below steps.
Step 1: Make sure that the voucher has been properly passed with correct sales account tag in the item master.
Step 2: If the voucher is unapprove then will not show in the trial balance.
Step 3: If the voucher value is zero then will not show in the trial balance.
