Frequently Asked
Questions
Find Solutions to Common Issues Related to installation - full setup download
I'm having trouble installing the BUSY software what should I do?
If you are having trouble installing the BUSY software, you can try the following steps:
1. Make sure your computer meets the system requirements for running BUSY software.
2. Check your internet connection to ensure it is stable.
3. Disable any antivirus or firewall software temporarily during the installation process.
4. Download the latest version of BUSY software from the official website.
5. Run the installation file as an administrator.
6. Follow the on-screen instructions to complete the installation.
7. If the issue persists, contact BUSY's customer support for further assistance.
I want the older working version back. Why can't you provide me the same version again? The latest update has critical bugs.
The older version 7.1 is no longer available on the website. It is strongly recommended to update to the latest version, as it includes fixes for critical bugs. After upgrading to a newer version, downgrading to older versions is not recommended due to the risk of data corruption. It is advised to take a backup of your data before installing any new version of the software. If the new version encounters any problems, please contact customer support for assistance in resolving the issues.
Why can't I downgrade or rollback to older version after upgrading to the latest version ? The new version has problems.
The older version 7.1 is no longer available on the website. It is strongly recommended to update to the latest version, as it includes fixes for critical bugs. After upgrading to a newer version, downgrading to older versions is not recommended due to the risk of data corruption. It is advised to take a backup of your data before installing any new version of the software. If the new version encounters any problems, please contact customer support for assistance in resolving the issues.
What should I do if antivirus software is blocking the installation of BUSY?
Sometimes, antivirus software may interfere with the installation of BUSY and prevent it from completing successfully. To avoid this problem, you can try the following steps:
Step 1: Temporarily disable the antivirus software on your computer while installing BUSY. You can enable it again after the installation is done.
Step 2: Add an exception or exclusion for the setup folder of BUSY in the antivirus settings. This will allow the antivirus software to ignore the setup folder and let the installation proceed normally.
How do I install BUSY?
To install BUSY, you can follow these steps:
1. Visit the official BUSY website ''busy.in''
2. Go to the Downloads section.
3. Choose the appropriate version of the software for your operating system.
4. Click on the download link to start the download.
5. Once the download is complete, locate the downloaded file and double-click on it to run the installer.
6. Follow the on-screen instructions to complete the installation process.
7. After installation, launch the software and follow the prompts to set up your account and start using BUSY.
I think my software is corrupted. How can I reinstall or repair it?
To re install the BUSY software, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open the control panel then go to programs and features option.
Step 3: Right click on BUSY setups and uninstall the same.
Step 4: Now, Go to busy.in site then click on resource and choose the download option.
Step 5: Click on download the BUSY latest version.
Step 6: Next, double click on setup and install the same.
Step 7: After installation, open the BUSY and set data directory.
Why some specific features/options missing after updating to the latest version of BUSY?
When some features are missing after upgrading to the latest version then pls check the below steps :
Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
Is there any specific way to uninstall and reinstall BUSY?
Yes, there is a specific way to uninstall and reinstall BUSY. You can uninstall BUSY by going to the control panel on your computer and selecting the option to uninstall the software. To reinstall BUSY, you will need to download the software again from the official website and once downloaded, extract the zip setup & run the installation file.
Follow the on-screen instructions to install the softwareand install it.
Note : Please take a latest backup of your BUSY data.
How can i reinstall BUSY in another drive?
To reinstall BUSY in another drive, follow the below steps:
Step 1: Take latest backup of your BUSY data.
Step 2: Open control panel then select the programs and features option.
Step 3: Now, uninstall the BUSY from programs file.
Step 4: Open the browser like chrome and search for busy.in site then click on resources .
Step 5: Select the download field and Download the BUSY 21 latest setup.
Step 6: Next, Double click on setup and install the same in required drive.
What steps should I follow to check for any software conflicts that may be affecting BUSY?
To check for any software conflicts that may be affecting BUSY, you can follow these steps:
Step 1. Disable any antivirus or firewall software temporarily to see if it resolves the issue.
Step 2. Make sure that you have the latest version of BUSY installed.
Step 3. Check for any conflicting software installed on your system and uninstall it if necessary.
Step 4. Restart your computer and try running BUSY again to see if the issue persists.