Frequently Asked
Questions

Find Solutions to Common Issues Related to installation - full setup download

FAQs

How do I setup a new BUSY installation? Do you have to remote in to get it configured properly?

To download and install BUSY software, you can follow these steps:
Step 1: First download the setup from our official website i.e, www.busy.in under the download section in resources tab.
Step 2: Run this setup by double clicking on that.
Step 3: Follow the instructions on the screen and choose the location where you want to install the software.
Step 4: Wait for the installation process to complete and click on the finish button.
Step 5: After the BUSY installation process if you have softlock License then you have to register softlock from softlock registration option within License Management tab and paste license file within the BUSYwin folder and reopen BUSY software.

What steps should I follow to upgrade BUSY from version to ?

When we upgrade the BUSY from old version to new version then always should take backup and remove old setups from the control panel.
Pls Follow Below Steps :
For Full Setup from Site
Step 1: Take the Data Backup
Step 2: Go to the site www.busy.in
Step 3: Download and extract it BUSY setup
Step 4: Install it in the system
For Product andStatutory Updates
Step 1: Take the Data Backup
Step 2: Click on Company Menu
Step 3: Check BUSY Updates
Step 4: Either download Full Setup & Product and Statutory Updates
Step 5: Install it in which BUSY is already installed.

What's the method to install BUSY on multiple computers/laptops?

To install BUSY on muliple systems, you can follow these steps:
Step 1: First download latese BUSY Setup from our website www.busy.in. Go to resources and download section and find BUSY.
Step 2: After download the setup double-click on the setup to run it.
Step 3: Follow the instructions on the screen and choose the location where you want to install the software.
Step 4: Wait for the installation process to complete and click on the finish button.
Step 5: You can now launch it and start using BUSY on your computer.
Please make sure to have multiuser license to run BUSY on multiple systems.

What steps should I follow to install BUSY on my computer?

To install BUSY in your system then please follow the steps:
Step 1: Visit Our Official website of BUSY i.e www.busy.in
Step 2: Click on Resources Menu
Step 3: Click on Downloads Option
Note : Here you are get All BUSY setup
Step 4: Click on Download Button then it will take few seconds to download the setup
Step 5: After downloading, Run the setup
Step 6: Click Next to start the installation
Step 7: Specify the desired location for instaling BUSY, it will take few minutes to install
Step 8: After successful Installation, The BUSY icon will appear on the desktop.

What options are available for migrating data from old version of BUSY to the newer version

To Migrate/Upgrade data frol Olde version to New Version, you can Follow thses steps: 
1. Take Backup of existing data
2. Open Company in New Version
3. At the time of Company System will ask "Proceed with Backup","Proceed without Backupand "Cancle".
4. If you have latest backup then you can proceed withou backup otherwise you can go with proceed backup
5. Once you select "Proceed with/ Without backupSystem will start to Update your data in Current/New Version
Note : when User are going to upgrade/migrader very older data like BUSY3.6, BUSY 3.9 then they need to upgrade 1st in BUSY14 then BUSY 17 then they can upgrade in latest version.

What steps should I follow to properly uninstall BUSY before installing an updated version?

To properly uninstall BUSY before installing an updated version, you should follow these steps:
Step 1 : Close the BUSY and any related programs.
Step 2 : Go to the Control Panel on your computer.
Step 3 : Click on "Uninstall a program" or "Add or Remove Programs."
Step 4 : Find BUSY in the list of installed programs.
Step 5 : Select BUSY and click on the "Uninstall" or "Remove" button.
Step 6 : Follow the prompts to complete the uninstallation process.
Step 7 : After uninstalling, restart your computer.
Step 8 : You can now proceed with installing the updated version of BUSY.

Troubleshooting software update errors and installation issues in BUSY.

Pls follow the below steps for software update errors and for Installation.
Step 1: Always take the backup before updating the software.
Step 2: Remove the old version or releases from the control panel.
Step 3: Make sure the setup size should be proper
Step 4: If you are updating the product and statutory updates then make sure that should be install in the drive in which BUSY is already installed.
Step 5: If still issue presists,Then put the setup in the folder then exclude it in window defender and install it. Further can contact on customer support 24X7 on 8282828282 or email at support@busy.in

Steps to uninstall and reinstall BUSY for troubleshooting?

To uninstall and reinstall BUSY for troubleshooting, follow these steps:
1. Go to the Control Panel on your computer.
2. Click on "Programs" or "Programs and Features."
3. Find BUSY in the list of installed programs.
4. Right-click on BUSY and select "Uninstall" or "Remove."
5. Follow the prompts to complete the uninstallation process.
6. Once the software is uninstalled, restart your computer.
7. After restarting, download the latest version of BUSY from the official website.
8. Run the installer and follow the on-screen instructions to reinstall the software.
9. Once the installation is complete, launch BUSY and check if the issue has been resolved.

Why am I encountering errors in BUSY after a software update or change, and how can I resolve them?

Pls follow the below steps for software update errors.
Step 1: Always take the backup before updating the software.
Step 2: Remove the old version or releases from the control panel.
Step 3: Make sure the setup size should be proper
Step 4: If you are updating the product and statutory updates then make sure that should be install in the drive in which BUSY is already installed.
Step 5: If still issue presists,Then put the setup in the folder then exclude it in window defender and install it. Further can contact on customer support 24X7 on 8282828282 or email at support@busy.in

Why is the BUSY download taking longer than the estimated time shown? How can I fix this?

If the BUSY setup download is taking longer than expected, you can try these steps to fix it:
Step 1: Check your internet speed and make sure it is fast and stable.
Step 2: Check if there are any other downloads running in the background that may slow down your download. You can close the ones that are not necessary.
Step 3: Clear your browser’s cache and temporary files. This can free up some space and improve your download speed.
Step 4: Try to download the setup from a different web browser. Sometimes, switching browsers can make a difference in download speed.