Frequently Asked
Questions

Find Solutions to Common Issues Related to installation - full setup download

FAQs

I want to update my BUSY to the latest version. What steps should I follow to update it correctly?

When we update the BUSY then always should take backup.
Pls Follow Below Steps :
For Full Setup from Site
Step 1: Take the Data Backup
Step 2: Go to the site www.busy.in
Step 3: Download and extract it BUSY setup
Step 4: Install it in the system
For Product andStatutory Updates
Step 1: Take the Data Backup
Step 2: Click on Company Menu
Step 3: Check BUSY Updates
Step 4: Either download Full Setup & Product and Statutory Updates
Step 5: Install it in which BUSY is already installed.

I am having issues with downloading BUSY through the portal. Is there an alternative way to download it manually?

You can download the BUSY setup from its official website i.e, www.busy.in . Further, If you face any problem while downloading the BUSY setup, you can try these troubleshooting steps:
Step 1: Make sure that your internet connection is stable and fast.
Step 2: Make sure that your antivirus is not blocking the download. You can temporarily disable it and try again.
Step 3: Make sure that you have enough free space on your system drive.
Step 4: Try to download the setup from a different browser.

I am unable to access the BUSY desktop/application even after logging in. How can I resolve this?

If you are unable to access the BUSY desktop/application even after logging then refer to the steps below:
Step 1: Right Click on BUSY icon and choose Run as administrator
Step 2: Make sure you have installed the latest version of BUSY and there are no other instances showing in the control panel which belongs to old release and versions.
Step 3: Restart the System.
Step 4: If it still shows the issue, remove the setup through control panel and delete the system folder available in BUSYwin folder.
Step 5: Reinstall the setup again.

What is the recommended way to reinstall BUSY, and how do I exclude it from antivirus scans?

For BUSY reinstallation first and most important Copy your data and paste in another drive.
Step 1:- Go to control panel and unistall BUSY after data copy
Step 2:- Visit busy.in and download BUSY software from Resources and then products
Step 3:- Install BUSY in respective drive and set data path
For exclude from antivirus go to settings of antivirus and then exclue app setting then select BUSY app and save settings.
Further every antivirus have different setting so the above mention steps for exclue antivirus may differ.

I need to convert data or update BUSY but it is taking a long time. Is there a way to speed up the process?

To download the latest version of BUSY you can use below two methods:
Method 1: Go to BUSY official website i.e, www.busy.in and click on Resources and after that download section. Here you can download BUSY latest setup.
Method 2: Open BUSY go to Check BUSY Updates and check any latest version available if available can download if by clicking on Download updates.
For Installation
Step 1: Exact BUSY setup
Step 2: Click on setup
Step 3: follow the process guided while installation
Step 4: Select path for installation
Step 5: Then click on finish

My older version of BUSY is no longer supported. How can I get assistance?

My older version of BUSY is no longer supported, for that you can follow these Steps :
Step 1 : check the data directory is set where data is kept
Step 2 : check the extension of database files
Step 3 : check the version of BUSY using
Step 4 : It is not recommend at all to degrade your data to older version of BUSY.
if still issue presist, you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

How can I safely update BUSY to the latest version without disrupting my work?

To update BUSY to the latest version without disrupting your work then follow the below steps.
Step 1: Always take the backup before updating the software.
Step 2: Remove the old version or releases from the control panel.
Step 3: Either download the BUSY setup from our site www.busy.in or from BUSY. Make sure the setup size should be proper.
Step 4: If you are updating the product and statutory updates then make sure that should be install in the drive in which BUSY is already installed.

How do I install BUSY properly?

To install BUSY software, you can follow these steps:
Step 1: First download the setup from our official website i.e, www.busy.in
Step 2: Go to the Resources tab and click on Download.
Step 3: Find the BUSY latest setup and download it.
Step 4: Run the setup as an administrator.
Step 5: Follow the instructions on the screen and choose the location where you want to install the software.
Step 6: Wait for the installation process to complete and click on the finish button.

What is the process of uninstalling the old setup of BUSY and installing latest release?

To uninstall the old setup of BUSY and install the latest release, follow these steps:
Step 1: Take the latest backup of your BUSY data.
Step 2: Open control panel then select the programs and features option.
Step 3: Now, uninstall the BUSY from programs file.
Step 4: Open the browser like chrome and search for busy.in site then click on resources .
Step 5: Select the download field and Download the BUSY 21 latest setup.
Step 6: Next, Double click on setup and install the same in the required drive.

I want to uninstall BUSY. What is the proper process to completely remove it?

To uninstall BUSY, you can follow these steps:
Before uninstallation, take the latest backup of your data.
Step 1: Go to the Control Panel on your computer.
Step 2: Click on "Programs" or "Programs and Features."
Step 3: Look for BUSY in the list of installed programs. Select BUSY and click on "Uninstall" or "Remove."
Step 4: Follow the on-screen prompts to complete the uninstallation process.
Furthermore if you want to remove completely then delete the BUSYwin folder from the drive where BUSY installed.