Frequently Asked
Questions

Q: What steps should I follow during a BUSY upgrade to avoid data loss?

To avoid data loss during a BUSY upgrade, it is recommended to follow these steps: 1. Backup your data: Before upgrading, make sure to create a backup of all your BUSY data to avoid any potential loss. 2. Copy data to a secure location: After creating the backup, copy the data to a secure location such as a pen drive or an external hard drive. 3. Upgrade BUSY: Proceed with the upgrade process according to the instructions provided by BUSY. This may involve installing the latest version of the software. By following these steps, you can minimize the risk of data loss during the BUSY upgrade.

Q: I'm having trouble installing updates or new versions of BUSY. What should I do?

to troubleshoot the issue of installing new version of BUSY you need to follow the steps 1 go to the BUSY official website and click on products then download the latest version 2 right click on BUSY logo and click on properties and check which path is showing 3 extract the downloaded zip file of BUSY setup and install on the same folder where BUSY already installed 4 at the time of installation if showing error then allow BUSY application from antivirus and firewall then reinstall BUSY new setup after uninstalling old BUSY setup 5 ensure that all user permission is allowed

Q: I am trying to install an update to BUSY but it is failing during the install process. What should I do to successfully install updates?

To successfully install updates for BUSY, follow these steps: Step 1:Take Data Backup:Before updating, ensure you have a backup of your data. Step 2:Download Updates:Go to the Company Menu. Step 3:Click on Check BUSY Updates. Step 4:Download the setup for Product and statutory updates. Step 5:Optionally, you can download a full setup. Step 6:Install the Updates:Provide the path for the downloaded setup. Step 7:Install the setup in the same location where the existing BUSY software is installed. By following these steps, you should be able to install updates for BUSY successfully.

Q: Should I backup before updating BUSY?

Yes it is always recommended to keep backup of your data before any upgrade in BUSY, for safety urpose of your data. To take backup of your data from BUSY follow these steps: Step 1: Open BUSY and select "Backup Data" option from Company tab. Step 2: choose the company that you want to backup. Step 3: Enter your username and password if required and select the location where you want to save your backup file. Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

Q: Are there known issues in the latest BUSY release?

To check new updates available in new release you will be provided with a release guide in which you can check latest feature and changes made in new release. To check release guide: Step 1: Lauch BUSY and click on Check BUSY updates option Step 2: It will show the latest release available, you can download the release setup from this option Step 3: With the download option you will find What's New button Step 4: Click on what's new, it will enroute you to release guide, where you can check updates If found any issue with new release, please contact with support team

Q: My software version is outdated. How do I update it?

To update your software to the latest version, you can follow these steps: Step 1: We recommend to take data backup before update Step 2: Visit the official website of BUSY that is busy.in Step 3: Look for the Downloads or Updates section on website Step 4: Downliad the setup file for latest version onto your computer Step 5: Run the setup file and installen in the same drive where BUSY is installed Step 6: Once the installation is complete, your software will be updated to the latest version Note: We recomend to close BUSY and BUSY agent while installing setup .

Q: What types of data and information does BUSY store and track for my business?How do I handle problems during software updates or migration to new versions?

BUSY stores all your data and information to track your business such as Parties Data, Accounting data, Inventory Data, Company details, etc. To handle problems during BUSY software updates to new versions, you need to follow these steps: Step 1: Download the proper setup file from our official website i.e, www.busy.in or from BUSY itself. Step 2: Install the setup file in the same drive where you have installed BUSY before. Step 3: Close all the BUSY windows before starting the installation process. Step 4: Make sure you have enough free space in the drive where you want to install the update.

Q: What is the process for updating BUSY remotely?

To update BUSY to latest release , you can follow the below steps: Step 1: Open BUSY then in company menu go to check BUSY upates Step 2: You will find the latest Rel and stat rel mention path and download Step 3: After dowload close BUSY and check path where BUSY in already installed Step 4: You will find two setup for release and stat release install then setups is the same path as BUSY installed By following these steps you will be able to update your BUSY software

Q: How can i update the BUSY release?

To update BUSY to the latest version, follow these steps: Step 1: Take the latest backup of your data. Step 2: Open the BUSY application then click on Company menu anc select the Check BUSY update option. Step 3: Specify the path to download the update setups then click on Download updates tab. Two setup files will appear in specified path. Step 4: Go to the location where the setup file was downloaded, and install both the product and statutory setup individually in the same folder where BUSY is installed. Step 5: After the installation, your BUSY software will be updated.

Q: How do I update to the latest version of BUSY? What is the process?

f you are looking to update your BUSY, follow these steps: Step 1: Open the BUSY and click on the "Check BUSY Update" option from the company menu. Step 2: Click on the "Download" option to download the product and statutory update. Step 3: Once the download is complete, double-click on the product and statutory setup to install it. Make sure to install it on the same drive and folder where BUSY is installed. To check the installation location of BUSY, right-click on the BUSY icon, click on "Properties," and check the location from the "Start in" option.

Find Solutions to Common Issues Related to installation - product statutory

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What steps should I follow during a BUSY upgrade to avoid data loss?

To avoid data loss during a BUSY upgrade, it is recommended to follow these steps:
1. Backup your data: Before upgrading, make sure to create a backup of all your BUSY data to avoid any potential loss.
2. Copy data to a secure location: After creating the backup, copy the data to a secure location such as a pen drive or an external hard drive.
3. Upgrade BUSY: Proceed with the upgrade process according to the instructions provided by BUSY. This may involve installing the latest version of the software.
By following these steps, you can minimize the risk of data loss during the BUSY upgrade.

I'm having trouble installing updates or new versions of BUSY. What should I do?

to troubleshoot the issue of installing new version of BUSY you need to follow the steps
1 go to the BUSY official website and click on products then download the latest version 
2 right click on BUSY logo and click on properties and check which path is showing 
3 extract the downloaded zip file of BUSY setup and install on the same folder where BUSY 
already installed 
4 at the time of installation if showing error then allow BUSY application from antivirus and 
firewall then reinstall BUSY new setup after uninstalling old BUSY setup 
5 ensure that all user permission is allowed

I am trying to install an update to BUSY but it is failing during the install process. What should I do to successfully install updates?

To successfully install updates for BUSY, follow these steps: 
 Step 1:Take Data Backup:Before updating, ensure you have a backup of your data. 
 Step 2:Download Updates:Go to the Company Menu. 
 Step 3:Click on Check BUSY Updates. 
 Step 4:Download the setup for Product and statutory updates. 
 Step 5:Optionally, you can download a full setup. 
 Step 6:Install the Updates:Provide the path for the downloaded setup. 
 Step 7:Install the setup in the same location where the existing BUSY software is installed. 
 By following these steps, you should be able to install updates for BUSY successfully.

Should I backup before updating BUSY?

Yes it is always recommended to keep backup of your data before any upgrade in BUSY, for safety urpose of your data. To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

Are there known issues in the latest BUSY release?

To check new updates available in new release you will be provided with a release guide in which you can check latest feature and changes made in new release. To check release guide:
Step 1: Lauch BUSY and click on Check BUSY updates option
Step 2: It will show the latest release available, you can download the release setup from this option
Step 3: With the download option you will find What's New button
Step 4: Click on what's new, it will enroute you to release guide, where you can check updates
If found any issue with new release, please contact with support team

My software version is outdated. How do I update it?

To update your software to the latest version, you can follow these steps: 
Step 1: We recommend to take data backup before update
Step 2: Visit the official website of BUSY that is busy.in
Step 3: Look for the Downloads or Updates section on website
Step 4: Downliad the setup file for latest version onto your computer
Step 5: Run the setup file and installen in the same drive where BUSY is installed 
Step 6: Once the installation is complete, your software will be updated to the latest version 
Note: We recomend to close BUSY and BUSY agent while installing setup .

What types of data and information does BUSY store and track for my business?How do I handle problems during software updates or migration to new versions?

BUSY stores all your data and information to track your business such as Parties Data, Accounting data, Inventory Data, Company details, etc.
To handle problems during BUSY software updates to new versions, you need to follow these steps:
Step 1: Download the proper setup file from our official website i.e, www.busy.in or from BUSY itself.
Step 2: Install the setup file in the same drive where you have installed BUSY before.
Step 3: Close all the BUSY windows before starting the installation process.
Step 4: Make sure you have enough free space in the drive where you want to install the update.

What is the process for updating BUSY remotely?

To update BUSY to latest release , you can follow the below steps:
 Step 1: Open BUSY then in company menu go to check BUSY upates 
 Step 2: You will find the latest Rel and stat rel mention path and download 
 Step 3: After dowload close BUSY and check path where BUSY in already installed 
 Step 4: You will find two setup for release and stat release install then setups is the same path as BUSY installed 
 By following these steps you will be able to update your BUSY software

How can i update the BUSY release?

To update BUSY to the latest version, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open the BUSY application then click on Company menu anc select the Check BUSY update option.
Step 3: Specify the path to download the update setups then click on Download updates tab. Two setup files will appear in specified path.
Step 4: Go to the location where the setup file was downloaded, and install both the product and statutory setup individually in the same folder where BUSY is installed.
Step 5: After the installation, your BUSY software will be updated.

How do I update to the latest version of BUSY? What is the process?

f you are looking to update your BUSY, follow these steps:
Step 1: Open the BUSY and click on the "Check BUSY Update" option from the company menu.
Step 2: Click on the "Download" option to download the product and statutory update.
Step 3: Once the download is complete, double-click on the product and statutory setup to install it. Make sure to install it on the same drive and folder where BUSY is installed. To check the installation location of BUSY, right-click on the BUSY icon, click on "Properties," and check the location from the "Start in" option.

Frequently AskedQuestions