Frequently Asked
Questions

Find Solutions to Common Issues Related to installation - product statutory

FAQs

After upgrading to BUSY , how do I download the new version and do the softlock registration?

After Upgrading to BUSY 21 you need to follow the steps to download 
new version and softlock registration
Step1 open BUSY and click on check BUSY update option
Step2 click on download full setup
Step3 after download setup file close BUSY and install setup in old
installation path you can check the path by clicking right mouse on
BUSY logo then clicking on properties
Step4 download the upgrade file provided on your mail and copy
then paste it to BUSYwin folder
Step5 restart BUSY

Does the BUSY software release version make a difference?.

You are absolutely right, keep your BUSY up to date for several reasons, including bug fixes, improvements, and the addition of new features. 
Staying on the latest release version of software not only helps in avoiding errors and issues but also ensures that you have access to the most current functionalities and compliance with any regulatory changes.
Users of BUSY should regularly check for updates within the application or visit the official website (www.busy.in) to obtain the latest release versions.

The BUSY software is not updating on my system. How can I troubleshoot this?

To troubleshoot the issue of BUSY software not updating on your system, you can try the following steps:
Step 1: Check your internet connection: Ensure that you have a stable and reliable internet connection to download the updates.
Step 2: Ensure to install the Product and statutory update in same drive where your BUSY is installed.
Step 3: Disable antivirus/firewall: Temporarily disable your antivirus or firewall software as they may be blocking the update process. Remember to enable them after the update is complete.

How can i print my invoice in full page

To print Invoice in full page in BUSY you need to follow below steps:
Step 1: Go to Administration menu and then configuration
Step 2: Then Select invoice document printing and you will see four options standard advance copy title configuration and tax summary configuration Select standard
Step 3: After that Select voucher type like sale voucher or purchase voucher and then enable use full page for document and then select save option for saving configuration
Step 4: Then you can check by printing invoice.

Some data I used to be able to see is no longer appearing in my reports after updating to the newest version. How can I get the missing information to show up again?

You can read the documentation of updated version that will help you to guide if any changes are made related to this:
Please follow these steps to read that documentation:
Step 1: Open your BUSY
Step 2: Then click on check BUSY updates option
Step 3: After that click on what's new
Step 4: After that you can read the documentation of updated version of BUSY
Step 5: You can also read this documentation from our official website www.busy.in

I am facing issues in updating to the latest version of BUSY. What could be the reasons and how can I troubleshoot update problems?

To update your BUSY You can follow some steps: 
Step 1: Take backup of your data.
Step 2: Go to Company Menu and click on Check BUSY Updates option and download setup for Product and statutory Upate and also can download only one full setup
Step 3: Now give path for setup that will be downloaded on the given path of location in system and then Install the setup on same location where existing BUSY is install.

Where can I find release notes detailing changes in the latest update?

You can find out release notes detailing changes in the latest update of BUSY by following these steps:
Step 1: Visit our official website at www.busy.in and click on Resources and then Download.
Step 2: Under the latest version, you will see an option called Release Notes. Click on it to view the changes in the new version.
Step 3: Alternatively, you can also check it from BUSY itself by going to the Help menu and clicking on What’s New.

What new features are included in the latest update?

You can find out what’s new feature in the latest update of BUSY by following these steps:
Step 1: Visit our official website at www.busy.in and click on Resources and then Download.
Step 2: Under the latest version, you will see an option called Release Notes. Click on it to view the changes in the new version.
Step 3: Alternatively, you can also check it from BUSY itself by going to the Help menu and clicking on What’s New.

How can I fix error code 430 which is showing after update the BUSY release?

To resolve RTE 430 which is showing after update BUSY release, you can follow below steps:
Step 1: Take the latest backup of the data.
Step 2: Open the control panel then click on programs and features option.
Step 3: Then uninstall all BUSY instances from control panel.
Step 4: Open the browser like chrome then open busy.in site and click on resource tab.
Step 5: Next, click on download then download the BUSY latest setup and install the same in required drive.

I am unable to update BUSY . What should I do?

To update your BUSY You can follow some steps:
Step 1: Take backup of your data.
Step 2: Go to Company Menu and click on Check BUSY Updates option and download setup for Product and statutory Upate and also can download only one full setup
Step 3: Now give path for setup that will be downloaded on the given path of location in system and then Install the setup on same location where existing BUSY is install