Frequently Asked
Questions
Find Solutions to Common Issues Related to installation - product statutory
What version of BUSY should I use for smooth functioning? Is it better to upgrade?
To ensure smooth functioning of BUSY, it is recommended to use the latest version available. Upgrading to the newest version can provide bug fixes, improved features, and better performance. It is advisable to regularly update the software to take advantage of the latest enhancements and ensure compatibility with other systems.
How to check for problems and ensure smooth functioning of the software?
To ensure smooth functioning of BUSY, you should follow these steps:
Step 1: Make sure you are using the updated version of BUSY.
Step 2: Ensure your system has enough free space in drive and ram.
Step 3: Reindex you database from the housekeeping menu for refresh your data after taking the backup.
How can I ensure that the software is up to date?
To ensure that the BUSY is up to date, open your BUSY and click on Check BUSY Updates in company menu to see if the current version matches the latest version.If it is not match then you can download these setups and install in same drive where BUSY has installed.
How do I get software update notifications in BUSY? Is there an auto-update feature?
No, There is no notification and auto update feature in BUSY, you have to update it manualy.
To check updates in BUSY, go to Check BUSY Updates under the Company & Help menu and check any latest version available if available can download if by clicking on Download updates.
Can you guide me the process of updating BUSY software?
There are the process of updating BUSY:
Step 1: Open the BUSY application then click on Company menu
Step 2: Then select the check BUSY updates option
Step 3: You can find the latest BUSY release for download in the Product Updates and Statutory Updates sections.
Will I lose data if I update my BUSY?
No, you will not lose any data when updating your BUSY but But we always recommend you to take backup before update your BUSY as after update BUSY when you will open your company it will show the prompt for backup as your data will upgrade in current version.
How can I ensure my BUSY data remains intact when updating to newer versions?
To ensure that BUSY data remains intact when updating to newer versions always suggest keep a data backup before updating in updated version. For taking the backup you can use:
1. Either an take backup through Backup data under company menu.
2. Or can use BUSYAgent for auto backup facility.
What changes have been made in recent BUSY versions relating to TDS filing?
f you see any new changes in the new releases, see the following step:
Step 1: After loging in to the company, navigate to the Help Menu.
Step 2: Click on What's New
Step 3: Now Click on BUSY 21 to see what changes have been made in the new release.
Have you checked for BUSY updates?
To check the BUSY updates, follow these steps:
Step 1: Open BUSY then click on company menu.
Step 2: Choose check BUSY update and check if the updates is available then you can download the release setups and install them in same drive and folder in which BUSY is installed.
I am unable to see the BUSY update option to upgrade to the latest version. What steps should I follow as I access the software remotely?
To update BUSY to lastest version , follow:
Step 1 : Take whole data backup
Step 2 : GO to company menu
Step 3 : BUSY check updates
Step 4 : Download both product and stat update
Step 5 : Install in same drive where BUSY installed