Frequently Asked
Questions
Find Solutions to Common Issues Related to installation - product statutory
I need to update to the latest version of BUSY. Will updating cause any issues with my existing GST data or reports?
To upgrade to the latest version of BUSY, you can follow these steps:
Step 1: Take latest backup of your all data.
Step 2: Go to BUSYand click on Check BUSY Updates under the Company or Help menu.
Step 3: Select the location where you want to save setups and click on Download Updates two setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software.
Step 7: Wait for the installation process to complete and click on the finish button. Step 8: You can now launch it and start using BUSY on your computer.
My software is showing some errors or bugs. How do I update to the latest version to fix these issues?
To upgrade to the latest version of BUSY, you can follow these steps: Step 1: Take latest backup of your all data.
Step 2: Go to BUSYand click on Check BUSY Updates under the Company or Help menu.
Step 3: Select the location where you want to save setups and click on Download Updates two setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software.
Step 7: Wait for the installation process to complete and click on the finish button.
Step 8: You can now launch it and start using BUSY on your computer.
Does BUSY have different support tiers or do all customers get the same level of support?How can I update to the latest version of BUSY?
BUSY is committed to providing consistent support to all our customers, ensuring everyone receives the same level of assistance. If you have any questions or concerns , you can contact on our customer support helpline at 8282828282 or by emailing us at support@busy.in.
Steps to Update BUSY release is mentioned below:
Step 1: Open the BUSY application
Step 2: Click on Company menu then select the Check BUSY update option from it
Step 3: Now specify the path to download the update setups then click on Download updates tab. Two setup files will appear in specified path.
Step 4: Afterward, go to the location where the setup file was downloaded, and install both the product and statutory setup individually in the same folder where BUSY is installed.
Step 5: After the installation, your BUSY software will be updated.
Note: Take latest backup of your all data before upgrading.
How can I access the latest version in BUSY Accounting Software if an older version keeps opening?
To upgrade to the latest version of Bus , you can follow these steps:
Step 1: Take latest backup of your all data.
Step 2: Go to BUSY Accounting Software and click on Check BUSY Updates under the Company & Help Menu.
Step 3: Select the location where you want to save setups and click on Download Updates two setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software. Step 7: Wait for the installation process to complete and click on the finish button.
Step 8: You can now launch it and start using BUSY on your computer.
The software is duplicating some of my invoice line items. Why is this happening and how can I prevent it?
In BUSY,there is no such issure related to auto duplicating the item in the invoice. Further, you can check by update the BUSY release by follow these steps:
Step 1: Take latest backup of your all data.
Step 2: Go to BUSY and click on Check BUSY Updates under the Company Menu.
Step 3: Select the location where you want to save setups and click on Download Updates, two setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by double-click on them to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software. Make sure to install in the same drive where already installed BUSY.
Step 7: Wait for the installation process to complete and click on the finish button.
I want to upgrade to BUSY but don't know the steps. Can you guide me?
To upgrade to the latest version of BUSY, you can follow these steps: Step 1: Take latest backup of your all data. Step 2: Go to BUSY and click on Check BUSY Updates under the Company or Help menu.
Step 3: Select the location where you want to save setups and click on Download Updates two setups will be download . Step 4: Close any instances of BUSY that are running on your computer. Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one. Step 6: Follow the instructions on the screen and choose the location where you want to install the software. Step 7: Wait for the installation process to complete and click on the finish button. Step 8: You can now launch it and start using BUSY on your computer.
Is there a way to download older releases of BUSY Accounting Software?
There no option download a older release of BUSY. Kindly upgrade the BUSY. Please flollow the upgrade process:
Step 1: Take latest backup of your all data.
Step 2: Go to BUSY and click on Check BUSY Updates under the Company Menu.
Step 3: Select the location where you want to save setups and click on Download Updates two setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software. Step 7: Wait for the installation process to complete and click on the finish button.
Step 8: You can now launch it and start using BUSY on your computer.
Will upgrading the software cause any problems?
Upgrading BUSY Accounting software will not cause any problems. To upgrade software please follow below steps:
Step 1: Take latest backup of your all data.
Step 2: Go to BUSY Accounting Software and click on "Check BUSY Updates" under the Company Menu.
Step 3: Select the location where you want to save setups and click on "Download Updates" two setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software.
Step 7: Wait for the installation process to complete and click on the finish button.
Step 8: You can now launch it and start using BUSY on your computer.
How can I update to the latest version of BUSY? My current version does not have certain features.
To upgrade to the latest version of BUSY, you can follow these steps: Step 1: Take latest backup of your all data. Step 2: Go to BUSY and click on Check BUSY Updates under the Company or Help menu.
Step 3: Select the location where you want to save setups and click on Download Updates two setups will be download . Step 4: Close any instances of BUSY that are running on your computer. Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one. Step 6: Follow the instructions on the screen and choose the location where you want to install the software. Step 7: Wait for the installation process to complete and click on the finish button. Step 8: You can now launch it and start using BUSY on your computer.
How often are updates and patches released for BUSY, and how will I be notified about new updates?
The release schedule for updates and patches in BUSYcan vary,However, here are some general guidelines:
Step 1: Take latest backup of your all data. Step 2: Go to BUSYand click on Check BUSY Updates under the Company or Help menu.
Step 3: Select the location where you want to save setups and click on Download Updates two setups will be download. Step 4: Close any instances of BUSY that are running on your computer. Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one. Step 6: Follow the instructions on the screen and choose the location where you want to install the software. Step 7: Wait for the installation process to complete and click on the finish button. Step 8: You can now launch it and start using BUSY on your computer.
