Frequently Asked
Questions
Find Solutions to Common Issues Related to installation - product statutory
I received a notification to update to version Should I update?
To get notification ib BUSY :
Step 1 : Take backup
Step 2 : Company menu
Step 3 : Goto check updated
Step 4 : Download and install in same drive.
I have an older version of the software Do I need to upgrade to the latest version Will the latest version fix issues I'm seeing?
Yes if you are using older version of BUSY we recommend you to use the latest version of it for the smoot functioning of your software
Will there be any changes required in BUSY for new GST rules?
We keep our software updated with the latest GST rules. You need to download & install the latest release of BUSY to get the updated features.
Will my GST filing data/templates get deleted if I update BUSY?
No, updating the BUSY software will not delete your GST filing data/templates. Further we recommend to take backup of your data before update your BUSY software.
How to resolve delay in receiving BUSY updates?
To resolve delays in receiving BUSY updates, you can check one check BUSY updates option regularly . Also promt is shown about updates when open BUSY.
How often does BUSY release software updates and fix bugs? What is the release cycle like?
BUSY releases software updates and fixes bugs periodically. The release cycle varies, but updates are typically released regularly to address bugs and introduce new features.
Should I download the full setup or just update the release? What is better?
It is better to just update the release rather than downloading the full setup. But take the latest backup of data then update the release.
Do I need to download and install two separate setups to update the software?
Yes, you need to download and install two separate setups to update the BUSY one is for prod release and second is for sat release.
How frequently is the software updated with new features and fixes?
It update within a month with Fixes and For feature get update according to the major changes which has been done as per Govt Norms.
How can I access the BUSY Updates section in the software?
To access the BUSY Updates section in the BUSY Accounting software, you need to go to the Company Menu and click on Check BUSY Updates.