Frequently Asked
Questions
Find Solutions to Common Issues Related to installation - product statutory
I am getting a data belongs to older version error in BUSY. What should I do?
You should upgrade your BUSY to the latest version to resolve the "data belongs to older version" error.
Can I run two versions of BUSY ( and ) on the same system?
No, it is not possible to run two versions of BUSY 6.5 and 9.5 on the same system.
Do I need to update to a newer release of BUSY first?.
Yes, it is recommended to update to the latest release of BUSY before enabling the user activity log.
Will I lose any data or settings if I update to the newest version of BUSY?
No, you will not lose any data or settings when updating to the newest version of BUSY.
What is the latest release version of BUSY?
The latest version of BUSY changes time to time and it is available on official site www.busy.in
The BUSY release I am using seems to have issues with salesperson mapping. Should I upgrade?
Yes, we always recommend to use BUSY latest version to avoid issues in the previous versions.
I don't have enough disk space to install updates/plugins in BUSY. What can I do?
You can free up disk space by deleting unnecessary files or moving data to another disk.
If I update the software now, will it affect the data I already gave to my auditor?
No, updating the software now will not affect the data already given to the auditor.
Is technical assistance available if I face any problems during the update?
Yes, technical assistance is available if you are facing any problems while updating the BUSY.
How often does BUSY update Excel export features based on user feedback?
BUSY improves its software based on the feedback from its users, after evaluating its feasibility.