Frequently Asked
Questions
Find Solutions to Common Issues Related to installation - product statutory
What is the process to update to the latest release version of BUSY
To upgrade to the latest version of BUSY, you can follow these steps:
Step 1: Take latest backup of your all data.
Step 2: Go to BUSY and click on "Check BUSY Updatesunder the Company Menu.
Step 3: Select the location where you want to save setups and click on "Download Updatestwo setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software.
Step 7: Wait for the installation process to complete and click on the finish button.
Step 8: You can now launch it and start using BUSY on your computer.
Furthermore if you are using any lower version below BUSY 21 or BLS Expired then please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How do I update BUSY software files?.
This appears to be a set of instructions for updating the BUSY. Users looking to update BUSY should follow these steps:
Step 1: Visit the BUSY Website: Go to https://busy.in/download/ to access the latest release of BUSY.
Step 2: Take Full Backup: Before proceeding with the update, it's crucial to take a full backup of your data. This ensures that you have a safe copy in case something goes wrong during the update process.
Step 3: Run the Setup File: After downloading the latest release from the BUSY website, run the setup file to install the updated version of the software.
Step 4: Check for Updates Within the Application: Once the installation is complete, open the BUSY application. Go to the Company Menu and click on Check BUSY Updates. This will allow you to verify if there are any additional updates available.
Step 5: Download Updates: If updates are available, you can download them from the window that appears after checking for updates. You may have the option to download the full setup or individual product updates and statutory updates, depending on your specific requirements.
What sections should I review for errors in the downloaded GSTR reports from BUSY?How to update BUSY to version ?
When you downloaded any GST report from BUSY there should not be error in that furhter if you seen any error then please let us know so we will guide you.
To udate the latest release of BUSY, you can follow these steps:
Step 1: Take latest backup of your all data.
Step 2: Go to BUSY and click on Check BUSY Updates under the Company Menu.
Step 3: Select the location where you want to save setups and click on "Download Updatestwo setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software.
Step 7: Wait for the installation process to complete and click on the finish button.
Step 8: You can now launch it and start using BUSY on your computer.
I want to update to the latest version of BUSY. What is the procedure to update the software?
To update BUSY to the latest version, you can go to the BUSY Updates section and download the update files. The software will not update directly from version 8.2 to the latest version. You will need to download and install the update files manually.
Step 1: Take latest backup of your all data.
Step 2: Go to BUSY and click on "Check BUSY Updates" under the Company Menu.
Step 3: Select the location where you want to save setups and click on "Download Updates" two setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software.
Step 7: Wait for the installation process to complete and click on the finish button.
Step 8: You can now launch it and start using BUSY on your computer.
How do I update the software in case of any bugs/errors with the GST returns upload?
If you want to update BUSY with changes related to GST regulations, kindly follow the steps provided below :
Step 1: Open BUSY software
Step 2: Go to company Menu
Step 3: Click on Check BUSY Updates
Step 4: Here you can chcek latest product release and statutory release available for download
Step 5: Then click on the option Download Product Updates and Download Statutory Updates
Step 6: Then specify path for downloading the setup and click on Download Update button for start downloading, It will take few minutes to download the setup
Step 7: After a successful download, two icons will appear on the desktop.
Step 8: Then click on Product Release Setup then proceed to click on Next and install the setup.
Step 9: Then click on Product Release Setup then proceed to click on Next and install the setup
Step 10: After successful installation of the setup, BUSY has been updated successfully.
Note : Then you can generate return with no error from BUSY
What is the process to update BUSY to the newest release?
To update BUSY to the latest version, you can go to the BUSY Updates section and download the update files. The software will not update directly from version 8.2 to the latest version. You will need to download and install the update files manually.
Step 1: Take latest backup of your all data.
Step 2: Go to BUSY and click on "Check BUSY Updates" under the Company Menu.
Step 3: Select the location where you want to save setups and click on "Download Updates" two setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software.
Step 7: Wait for the installation process to complete and click on the finish button.
Step 8: You can now launch it and start using BUSY on your computer.
What is the process for updating to the latest GSTN notification changes and rules in the software?
The process for updating to the latest GST changes and rules in BUSY, you need to update the BUSY and follow the steps given below:
Step 1: Open BUSY software
Step 2: Go to company Menu
Step 3: Click on Check BUSY Updates
Step 4: Here you can chcek latest product release and statutory release available for download
Step 5: Then click on the option Download Product Updates and Download Statutory Updates
Step 6: Then specify path for downloading the setup and click on Download Update button for start downloading, It will take few minutes to download the setup
Step 7: After a successful download, two icons will appear on the desktop.
Step 8: Then click on Product Release Setup then proceed to click on Next and install the setup.
Step 9: Then click on Product Release Setup then proceed to click on Next and install the setup
Step 10: After successful installation of the setup, BUSY has been updated successfully.
How to download and install software updates?
To download and install the BUSY updates, you need follow these steps:
Step 1: Take latest backup of your all data.
Step 2: Go to BUSY and click on "Check BUSY Updates" under the Company & Help Menu.
Step 3: Select the location where you want to save setups and click on "Download Updates" two setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software.
Step 7: Wait for the installation process to complete and click on the finish button.
Step 8: You can now launch it and start using BUSY on your computer.
You can also download the latest setup from our official website i.e, www.busy.in
Manual update of BUSY. How?
To Update BUSY, you need follow these steps:
Step 1: Take latest backup of your all data.
Step 2: Go to BUSY and click on "Check BUSY Updates" under the Company & Help Menu.
Step 3: Select the location where you want to save setups and click on "Download Updates" two setups will be download.
Step 4: Close any instances of BUSY that are running on your computer.
Step 5: You can install both setups by Locate the setup file on your computer and double-click on it to run them one by one.
Step 6: Follow the instructions on the screen and choose the location where you want to install the software.
Step 7: Wait for the installation process to complete and click on the finish button.
Step 8: You can now launch it and start using BUSY on your computer.
You can also download the latest setup from our official website i.e, www.busy.in
How to identify and troubleshoot issues after a BUSY upgrade?
If facing any issue after upgrade your BUSY, you can try below troubleshooting steps:
Step 1: If you see RTE (run time error)-430 while opening BUSY, it means that you have installed the update setup in the wrong drive where BUSY is not installed. You need to install the update setup in the correct drive where BUSY is installed.
Step 2: If you see any other RTE (run time error) while opening the company, it means that your database is corrupted or damaged. You need to repair your database by using the Reindex Database option from the Company menu. Before doing this, you need to back up your data.
Step 3: If you see any data mismatch issue, it means that your data is inconsistent or incorrect. You need to compare your data with a backup before the update and find out the cause of the issue. Restore that data and compare them by checking the reports and vouchers for any discrepancies.
