Frequently Asked
Questions

Q: The balance summary/reports are getting cut off or cropped on the software screen. How can I adjust screen resolution to fix this?

You can adjust the screen resolution so that the balance and summary should not get cut off or cropped. Pls follow the below steps: Step 1: Go to the desktop screen then do right click Step 2: Select the display setting option Step 3: Then click on display resolution Step 4: Select the resolution should be 1024x768 or 1366x768 and scaling should be 100 percent. Step 5: Then click on keep the changes and reopen the BUSY.

Q: The screen resolution looks blurry in BUSY. How can I improve or change the resolution?

You can adjust the screen resolution so that the balance and summary should not get cut off or cropped. Pls follow the below steps: Step 1: Go to the desktop screen then do right click Step 2: Select the display setting option Step 3: Then click on display resolution Step 4: Select the resolution should be 1024x768 or 1366x768 and scaling should be 100 percent. Step 5: Then click on keep the changes and reopen the BUSY.

Q: Who is the BUSY dealer/contact person in my city for assistance switching systems?

If you want to know about your nearest dealer, follow these steps: Step 1: Visit our website at busy.in. Then, go to the last page and on the left side under the About option, click on Our Network. Step 2: Click on Find a Channel Partner then select your state to find the nearest partner. Step 3: Click on Contact,fill your details, and then click on Submit. Our channel partner will contact you soon.

Q: Can a license and data be temporarily transferred from a desktop to a laptop in BUSY?

Yes, a license and data can be temporarily transferred from a desktop to a laptop in BUSY. For this, you need to take a backup of your data from the desktop then restore the data on the laptop. If you are a softlock user register your softlock license on the laptop. If you are a hardlock/Dongle user insert it into your laptop and you will get the license.

Q: Can I transfer my BUSY license to another computer using the same serial number?

Yes you can transfer license from one system to another by following the steps mentioned below : Step 1 : First you need to re register your softlock license Step 2 ; Then after you have to paste new generated license file in BUSYwin folder Step 3: Revaildate softlock license Step 4 : Restart BUSY Step 5 : Set Data directory

Q: The software interface looks different after an update. Where can I find help adjusting to the changes?

BUSY screen will not auto change unless any interface related changes are added in a new update. But currently there is no update related interface of BUSY. To adjust the interface look/BUSY screen for interface of BUSY, you need to check the screen resolution after right click on desktop, recommended resolution is 1366x768 or you can choose any resolution with 768 combination and check.

Q: Migrate data to a new computer in BUSY.

If you change your change then you can transfer your old system data to new system by using these steps: Step 1: Copy all your data from old system and transfer to new system through USB of network sharing. Step 2: After installing the BUSY software set the data directory of that folder where your paste the data files.

Q: I am facing issue in System now want to use BUSY on another system.What will be the process to use on another system

To use BUSY on another system you can follow some steps: Step 1: download setup from busy.in website and install it in your system. Step 2:You should have your Data backup to restore in BUSY. Step 3: If you have Soft lock then you need to do soft lock registeration otherwise normally put your dongle in system if using Hard lock.

Q: How can I transfer or restore my data when switching to a new device in BUSY?

If you change your change then you can transfer your old system data to new system by using these steps: Step 1: Copy all your data from old system and transfer to new system through USB of network sharing. Step 2: After installing the BUSY software set the data directory of that folder where your paste the data files.

Q: BUSY is installed in my D drive but it seems to be saving files all over the place. How can I consolidate BUSY files into one folder?

It is recommended to uninstall BUSY setup file from control panal and re-install once again with a proper path by defulat BUSY software. get installed on the C drive with the path information c:\ BUSYwin\, if you need to change the path to d drive, click on the change option and mention the path: d:\BUSYwin\

Find Solutions to Common Issues Related to installation - system change

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The balance summary/reports are getting cut off or cropped on the software screen. How can I adjust screen resolution to fix this?

You can adjust the screen resolution so that the balance and summary should not get cut off or cropped.
 Pls follow the below steps:
 Step 1: Go to the desktop screen then do right click
 Step 2: Select the display setting option
 Step 3: Then click on display resolution
 Step 4: Select the resolution should be 1024x768 or 1366x768 and scaling should be 100 percent.
 Step 5: Then click on keep the changes and reopen the BUSY.

The screen resolution looks blurry in BUSY. How can I improve or change the resolution?

You can adjust the screen resolution so that the balance and summary should not get cut off or cropped.
Pls follow the below steps:
Step 1: Go to the desktop screen then do right click
Step 2: Select the display setting option
Step 3: Then click on display resolution
Step 4: Select the resolution should be 1024x768 or 1366x768 and scaling should be 100 percent.
Step 5: Then click on keep the changes and reopen the BUSY.

Who is the BUSY dealer/contact person in my city for assistance switching systems?

If you want to know about your nearest dealer, follow these steps:
Step 1: Visit our website at busy.in. Then, go to the last page and on the left side under the About option, click on Our Network.
Step 2: Click on Find a Channel Partner then select your state to find the nearest partner.
Step 3: Click on Contact,fill your details, and then click on Submit. Our channel partner will contact you soon.

Can a license and data be temporarily transferred from a desktop to a laptop in BUSY?

Yes, a license and data can be temporarily transferred from a desktop to a laptop in BUSY. For this, you need to take a backup of your data from the desktop then restore the data on the laptop. If you are a softlock user register your softlock license on the laptop. If you are a hardlock/Dongle user insert it into your laptop and you will get the license.

Can I transfer my BUSY license to another computer using the same serial number?

Yes you can transfer license from one system to another by following the steps mentioned below :
 Step 1 : First you need to re register your softlock license 
 Step 2 ; Then after you have to paste new generated license file in BUSYwin folder 
 Step 3: Revaildate softlock license
 Step 4 : Restart BUSY
 Step 5 : Set Data directory

The software interface looks different after an update. Where can I find help adjusting to the changes?

BUSY screen will not auto change unless any interface related changes are added in a new update. But currently there is no update related interface of BUSY.
To adjust the interface look/BUSY screen for interface of BUSY, you need to check the screen resolution after right click on desktop, recommended resolution is 1366x768 or you can choose any resolution with 768 combination and check.

Migrate data to a new computer in BUSY.

If you change your change then you can transfer your old system data to new system by using these steps:
 Step 1: Copy all your data from old system and transfer to new system through USB of network sharing.
 Step 2: After installing the BUSY software set the data directory of that folder where your paste the data files.

I am facing issue in System now want to use BUSY on another system.What will be the process to use on another system

To use BUSY on another system you can follow some steps: 
Step 1: download setup from busy.in website and install it in your system.
Step 2:You should have your Data backup to restore in BUSY.
Step 3: If you have Soft lock then you need to do soft lock registeration otherwise normally put your dongle in system if using Hard lock.

How can I transfer or restore my data when switching to a new device in BUSY?

If you change your change then you can transfer your old system data to new system by using these steps:
 Step 1: Copy all your data from old system and transfer to new system through USB of network sharing.
 Step 2: After installing the BUSY software set the data directory of that folder where your paste the data files.

BUSY is installed in my D drive but it seems to be saving files all over the place. How can I consolidate BUSY files into one folder?

It is recommended to uninstall BUSY setup file from control panal and re-install once again with a proper path by defulat BUSY software. get installed on the C drive with the path information c:\ BUSYwin\, if you need to change the path to d drive, click on the change option and mention the path: d:\BUSYwin\

Frequently AskedQuestions