Frequently Asked
Questions

Find Solutions to Common Issues Related to license-management - softlock registration

FAQs

How to register, login, reset password, enter transactions in BUSY?

 To register a license in BUSY, you can follow these steps:
Step 1: Open BUSY, click "license management" option under company tab
Step 2: Select Softlock Registration option
Step 3: You can register your license based on Hard Disk, Machine ID, or IP Address.
Step 4: Enter the Serial No....

How do I register my license in BUSY?What are the steps to generate an e-way bill in BUSY?

 If you want to register your BUSY license, can follow these steps:
Step 1: Open BUSY, click license management option under company tab
Step 2: Select Softlock Registration option
Step 3: You can register your license based on Hard Disk, Machine ID, or IP Address.
Step 4: Enter the Serial...

I cannot find the option to activate my software license. Where can I activate the license key?

 If you want to activate your license, follow these steps: 
Step 1: Open the busy.in website, go to the Downloads section.
Step 2: Download the latest setup of BUSY. Please install BUSY on the drive where you want to install it.
Step 3: If you are using a dongle, insert...

How do I register my BUSY license?How can I reset my company login password for BUSY?

 To register your BUSY license, you can follow these steps:
Step 1: Open BUSY, click license management option under company tab
Step 2: Select Softlock Registration option
Step 3: You can register your license based on Hard Disk, Machine ID, or IP Address.
Step 4: Enter the Serial No. and...

BUSY running in demo mode at server system

 The server system is running in demo mode. To fix this, there are two ways:
If you are using data on the server system, Dongle is running in demo mode. To fix this, follow these steps:
1. Need to attach the dongle to the USB port and also check in...

How do I activate the software and resolve activation issues?

 To activate your BUSY license, you can follow these steps:
Step 1: Open BUSY, click "license management" option under company tab
Step 2: Select Softlock Registration option
Step 3: You can register your license based on Hard Disk, Machine ID, or IP Address.
Step 4: Enter the Serial No. and Activation Key that you received from BUSY. Click on the Validate Serial No. button to verify your details
Step 5: Fill in the required registration details such as Organisation name, address, contact number, etc.
Step 6: Provide your email id and password that you want to use for your BUSY account.
Step 7: After clicking on the Register button, you will receive an email with a license file attached. Download the file and save it in the BUSYwin folder where you installed
Step 8: Now, reopen the BUSY and can use it.
To resolve the issue while activate the license, you can these troubleshooting steps:
Step 1: Make sure stable and fast internet connection.
Step 2: Check the antivirus setting, and make sure it is not blocking the BUSY application to access internet.
Step 3: Run BUSY as an administrator mode to avoid any permission error.

I'm having trouble registering my license key/serial number. What should I do?

 Here are the steps for registration softlock license in BUSY :
Step 1: Open BUSY software
Step 2: Click on License management option
Step 3: Then click on Softlock registration option
Step 4: Then select Current machine option
Step 5: Then Select Hard disk
Step 6: Then specify Serial no. and Activation code in the respective option which is received on your registered mail ID at the time first registration
Step 5: Then click on Validate button
Step 6: Then specify Registered Mail ID and Password and click on OK button ( If already registered license then here you will receive an option to surrender the license )
Step 7: Then again specify password of the email in the both field of password
Step 8: Then Click on Register button
Step 9: Then A successful registration message will appear on the system
Step 10: Then click on OK button
Step 11: Then open your registered email on your system then open the BUSY Registration mail and copy the license file and paste in the BUSYwin folder
Step 12: Then reopen the BUSY and check, the license file has been found

Validating BUSY license and software registration?

 If you want to register your BUSY license, you can follow these steps:
Step 1: Open BUSY, click "license management" option under company tab
Step 2: Select Softlock Registration option
Step 3: You can register your license based on Hard Disk, Machine ID, or IP Address.
Step 4: Enter the Serial No. and Activation Key that you received from BUSY. Click on the Validate Serial No. button to verify your details
Step 5: Fill in the required registration details such as Organisation name, address, contact number, etc.
Step 6: Provide your email id and password that you want to use for your BUSY account.
Step 7: After clicking on the Register button, you will receive an email with a license file attached. Download the file and save it in the BUSYwin folder where you installed
Step 8: Now, reopen the BUSY and can use it.
To validate your license in BUSY, you need to follow these steps:
Step 1: Go to license Management and click on Re-Validate Softlock License and proceed.
Step 2: After successfully validate your license you can your BUSY.

I need help understanding the license management and softlock registration process when transferring to a new computer. What steps are required?

 To transfer the licence to a new computer, you need to follow the below steps:
Step 1: First, download the BUSY app on the new computer from BUSY.For this, you need to go to your available browser and visit the site. in site and click on resources and click on download, then click on BUSY 21 latest set-up to download the BUSY set-up.
Step 2: After this, you need to install the BUSY set-up by following the instructions in the set-up and finishing the installation.
Step 3: Then you need to open BUSY, then go to Licence Management and Softlock Registration. Enter the serial number and activation key, validate the licence, enter your registered mail ID, and follow the registration process.
Step 4: Then you will receive a fresh mail for the licence file. You have to download that file and paste the licence file in the BUSYwin folder.
Step 5: and then re-open the BUSY software; it will show you in licence mode. This will remove the demo mode and activate the BUSY on the new computer in licence mode.

How to change soft lock registration one system to another ?

 To change soft lock registration one system to another, kindly follow the following Steps:
Step 1: Download BUSY in on another or new system and install.
Step 2: Open BUSY Application and Go to Company Menu.
Step 3: Click on License Management option
Step 4: Under License Management option click on Softlock Registration option.
Step 5: Softlock Registration window select current Machine and choose bind softlock with as Hard disk, machine id or ip address.
Step 6: Enter Serial No Details and Activation Key and chick on Validate Serial No option
Step 7: After click on Validate Serial no. option you will ask to Surrender softlock license which is already Registered on another system.
Step 8: Click Yes to Surrender Softlock license then Enter softlock license email id & password do OK.
Step 9: Again Recheck your Registration Password and Email id and click on Register.
Step 10: After click on Register you will receive softlock file on your email download that file and copy in BUSYwin folder directory.
Step 11: Reopen BUSY, BUSY will show msg A valid security device (softlock ) has been found.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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