Frequently Asked
Questions

Q: The renewal date showing in my BUSY does not match the date I renewed through my local vendor. How can I correct this mismatch?

If Renewal data Not Match In BUSY SWoftware Step :1 if Useing Softlock then Re Register Softlock Linense Step :2 if party Use Dongel then Open BUSY Select Company menu Step :3 go to License Managment Option Click on Upgrade BUSY (For Dongel Only ) and Select BUF file and update Step :4 if Still Issue Not Solve Email us supportatBUSYdotin and send all payment information along with bill

Q: EC liceance only one count picking instead of 25 how to connect with other client system ?

EC liceance only one count picking instead of 25, then connect with other client system follow these steps 1. start your BUSY dongle server or BUSY agent on server system 2. check security and refresh it 3. also check server information mentioned and save the configuration 4. after that check on other client system 5. make sure that you dongle server is add in startup menu.

Q: How do I switch off/disable the demo version that keeps launching?

If you are using BUSY license version but showing demo copy in BUSY you may follow some steps: Step: 1 In case of soft key go to license management and register softlock and copy and paste lic file in BUSY install drive or can check by revalidate license file if having license already in drive. Step: 2 In case of dongle or hardlock remove and reinsert dongle.

Q: How to get activation key for softlock registeration in BUSY?

To get activation key for softlock registeration in BUSY then you need to follow some steps: Step 1: Go to company menu and submenu License Management Step 2: Then click on get softock activation key option. Step 3: After that enter serial number and registered mail id and registration password Step 4: Now click on get activation key option and it will be sent on your registered mail id.

Q: How long does the registration process take in BUSY?

The softlock registration process in BUSY typically takes a few minutes to complete.for complete please follow these steps: 1. open BUSY then go in License management 2. Then Go in softlock Registration 3. Mention invoice number, serial number,activation key and other company details etc and register 4. After register download license file from your mail and paste this file where BUSY installed 5. After that Reopen BUSY and check

Q: Locating the license key for BUSY.

In case of softlock license, you recieve the activation key with BUSY serial number in your email id from the person whom you have purchased the BUSY. Activation key is used to do the softlock registration process in BUSY then you will get the license file in your registered email id. You have to copy that license file and paste it in the BUSYwin folder.

Q: BUSY is open from the wrong directory location where my license file is not mention. how can I change location where it can validate the license file?

To change the location of BUSY so it can validate the license file, you can follow these steps: Step 1: Check the path where your license file is located. Step 2: Right-click on your BUSY icon. Step 3: Click on Properties and mention the BUSY path in the Start in column. Step 4: Open BUSY, select License Management, click on Re-validate License File, and then restart your BUSY.

Q: Resolving issues where the software limits entry or saving to days only and ensuring proper configuration in BUSY?

Steps to follow for system running in demo mode Step:1 Go to company menu and then select softlock registration option from it. Step:2 Then select revalidate softlock licence file and make sure while revalidating it internet connection is available on system. Step:3 Then restart BUSY again. Note: If still faces the same problem need to contact to BUSY support team on 8282828282.

Q: How do I reset my Softlock Registration BUSY password?

For Softlock Registration password, The customer has to click on forget password then password will get send on his registered email ID. Pls Follow the Below Steps : Step 1: Company Menu Step 2: License Management Step 3: Get Softlock License File Step 4: Click on Forget Password If Email ID is not registered on UMS, then the customer has to do email with letterhead on support@busy.in for ID Change.

Q: How to retrieve lost BUSY Softlock registration password?

For Softlock Registration password, The customer has to click on forget password then password will get send on his registered email ID. Pls Follow the Below Steps : Step 1: Company Menu Step 2: License Management Step 3: Get Softlock License File Step 4: Click on Forget Password If Email ID is not registered on UMS, then the customer has to do email with letterhead on support@busy.in for ID Change.

Find Solutions to Common Issues Related to license-management - softlock registration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The renewal date showing in my BUSY does not match the date I renewed through my local vendor. How can I correct this mismatch?

If Renewal data Not Match In BUSY SWoftware
Step :1 if Useing Softlock then Re Register Softlock Linense 
Step :2 if party Use Dongel then Open BUSY Select Company menu
Step :3 go to License Managment Option Click on Upgrade BUSY (For Dongel Only ) and Select BUF file and update
Step :4 if Still Issue Not Solve Email us supportatBUSYdotin and send all payment information along with bill

EC liceance only one count picking instead of 25 how to connect with other client system ?

EC liceance only one count picking instead of 25, then connect with other client system follow these steps 
1. start your BUSY dongle server or BUSY agent on server system 
2. check security and refresh it 
3. also check server information mentioned and save the configuration 
4. after that check on other client system 
5. make sure that you dongle server is add in startup menu.

How do I switch off/disable the demo version that keeps launching?

If you are using BUSY license version but showing demo copy in BUSY you may follow some steps:
Step: 1 In case of soft key go to license management and register softlock and copy and paste lic file in BUSY install drive or can check by revalidate license file if having license already in drive.
Step: 2 In case of dongle or hardlock remove and reinsert dongle.

How to get activation key for softlock registeration in BUSY?

To get activation key for softlock registeration in BUSY then you need to follow some steps:
Step 1: Go to company menu and submenu License Management
Step 2: Then click on get softock activation key option.
Step 3: After that enter serial number and registered mail id and registration password
Step 4: Now click on get activation key option and it will be sent on your registered mail id.

How long does the registration process take in BUSY?

The softlock registration process in BUSY typically takes a few minutes to complete.for complete please follow these steps:
1. open BUSY then go in License management
2. Then Go in softlock Registration 
3. Mention invoice number, serial number,activation key and other company details etc and register
4. After register download license file from your mail and paste this file where BUSY installed
5. After that Reopen BUSY and check

Locating the license key for BUSY.

In case of softlock license, you recieve the activation key with BUSY serial number in your email id from the person whom you have purchased the BUSY. Activation key is used to do the softlock registration process in BUSY then you will get the license file in your registered email id. You have to copy that license file and paste it in the BUSYwin folder.

BUSY is open from the wrong directory location where my license file is not mention. how can I change location where it can validate the license file?

To change the location of BUSY so it can validate the license file, you can follow these steps:
Step 1: Check the path where your license file is located.
Step 2: Right-click on your BUSY icon.
Step 3: Click on Properties and mention the BUSY path in the Start in column.
Step 4: Open BUSY, select License Management, click on Re-validate License File, and then restart your BUSY.

Resolving issues where the software limits entry or saving to days only and ensuring proper configuration in BUSY?

Steps to follow for system running in demo mode
 Step:1 Go to company menu and then select softlock registration option from it.
 Step:2 Then select revalidate softlock licence file and make sure while revalidating it internet connection is available on system.
 Step:3 Then restart BUSY again.
 Note: If still faces the same problem need to contact to BUSY support team on 8282828282.

How do I reset my Softlock Registration BUSY password?

For Softlock Registration password, The customer has to click on forget password then password will get send on his registered email ID.
Pls Follow the Below Steps :
Step 1: Company Menu
Step 2: License Management
Step 3: Get Softlock License File
Step 4: Click on Forget Password
If Email ID is not registered on UMS, then the customer has to do email with letterhead on support@busy.in for ID Change.

How to retrieve lost BUSY Softlock registration password?

For Softlock Registration password, The customer has to click on forget password then password will get send on his registered email ID.
Pls Follow the Below Steps :
Step 1: Company Menu
Step 2: License Management
Step 3: Get Softlock License File
Step 4: Click on Forget Password
If Email ID is not registered on UMS, then the customer has to do email with letterhead on support@busy.in for ID Change.

Frequently AskedQuestions