Frequently Asked
Questions
Find Solutions to Common Issues Related to license-management - softlock registration
I received a license file on email, how do I open it?
You no need to open the license file. you have to download and do copy paste in the BUSYwin folder where your BUSY is already installed in the drive and then reopen it BUSY again it will get open license mode.
How can we maintain 2 softlock license in single system?
In BUSY, You cannot maintain two license in single system. if one license is activated on one hdd/machinn, you cannot install a new license on that PC unless and untill we will not surrender and active the old license to another PC.
What should I do if I am prompted to Define OTP after clicking on the Validate serial number option while doing soft lock registration?
If you are prompted to Define OTP after clicking on the validate serial number option while doing soft lock registration you have to mention OTP there that you will receive on your registered Email ID and complete the registration process.
I am unable to perform revalidate softlock , why could this be happening?
If you are not able to revalidate softlock , check the options bellow:
Step 1: Make sure you have stable internet connection
Step 2: Check in BUSY installed folder that license file is present
Step 3: Exclude BUSY from antivirus
Is there any customer support available for business/farm registration on BUSY?
In BUSY, All types of support/help related to BUSY are available.
If you want to register your business details with your BUSY license then you can ask any question related to license registration we are here to help you.
What is the process to get my BUSY license key enabled? Who do I contact?
For BUSY license key enabled if you have softlock key then register with softlock registration from Company Tab. For dongal register dongal details.
If wants to purchase please contact our authorized dealer for the same.
BUSY is running in demo mode
If BUSY is running in demo mode follow below steps:
Step 1: Go to company menu and select licence management option.
Step 2: Then select revalidate licence file option and make sure internet is connected on pc.
How long does it take to activate my BUSY account after registration?
For Activate BUSY Accouting sofware After Registration, you can follow these steps:
1. Download license file from your registered mail d
2. copy license file and paste file where BUSY is installed.
Configure BUSY for direct use on the computer without dongle.
To configure BUSY for direct use on computer without dongle
you need to register your hard disk id or machine ID with
softlock license and need to register it in your system
I Forgot Get Softlock file password how to reset
To reset Softlock file password follow the below steps:
Step 1: Go to Licence Management
Step 2: Get Softlock Licence file
Serial No
Registered Email ID
Forgot Password
Step 3: You will receive the password on the registered email id