Frequently Asked
Questions

Q: How do I resolve the Service not available error while register softlock license in BUSY?

If you are getting service not available error at softlock registration then check the possible reasons: 1.Ensure that BUSY is excluded from antivirus. 2.BUSY must not be blocked from window firewall. 3.Check by change internet connection.

Q: What is the meaning of the "BUSY Demo" mode in BUSY?

There are many reason of BUSY in Demo mode To fix It you need to Follow these steps: Step 1: Go to License Management. Step 2: Click on Re-validate softlock licensce file. Step 3: Reopen BUSY.

Q: Where can I find my account or license ID number?

You can find your license number from the header of BUSY and you will receive the license details on your register mail and if you have dongle then license number available on dongle.

Q: I want to know the license expiration date for my BUSY. Where can I find this information?

for cheking license expiration date or bls date after login company see the top row BLS upto date was mension also see lower panel of BUSY screen BLS Valid Upto dated

Q: What is the process to deactivate a software license on BUSY?

For deactivte a software license on BUSY please follow below mention steps:- Step 1:- Company Tab Step 2:- License Management Step 3:- Surrender License Enter details of license and then surrender

Q: Can we use same sereal no of BUSY in diffrent system?

If you have multi user licensce then you can use on other sytem with same sereal no. In case of single user you can only use on single sytem that license.

Q: How do I switch the license from one computer to another?

To switch the license from one computer to another, you need to deactivate the license on the first computer and then activate it on the second computer using the same license key.

Q: The email OTP did not arrive, but the mobile OTP did. Is there a way to retrieve the email OTP?

If you have not received the email OTP for BUSY you can try checking your spam or junk folder. If it is not there,then verfiy mail again to send OTP.

Q: I'm not receiving the forgot password email after request it through license management surrender option. What is the reason?

Check out the possibilities below: 1: Make sure you are login or open a registered mail id 2: Check your internet connection on your system 3: Check your spam mail

Q: I want to recheck and verify the company registration details I submitted on BUSY. How can I view them?

To view and verify the company registration details submitted in BUSY You can go to your register mail ID and search BUSY registration mail where you can find the details

Find Solutions to Common Issues Related to license-management - softlock registration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I resolve the Service not available error while register softlock license in BUSY?

If you are getting service not available error at softlock registration then check the possible reasons:
1.Ensure that BUSY is excluded from antivirus.
2.BUSY must not be blocked from window firewall.
3.Check by change internet connection.

What is the meaning of the "BUSY Demo" mode in BUSY?

There are many reason of BUSY in Demo mode To fix It you need to Follow these steps:
Step 1: Go to License Management.
Step 2: Click on Re-validate softlock licensce file.
Step 3: Reopen BUSY.

Where can I find my account or license ID number?

You can find your license number from the header of BUSY and you will receive the license details on your register mail and if you have dongle then license number available on dongle.

I want to know the license expiration date for my BUSY. Where can I find this information?

for cheking license expiration date or bls date after login company see the top row 
 BLS upto date was mension also see lower panel of BUSY screen BLS Valid Upto dated

What is the process to deactivate a software license on BUSY?

For deactivte a software license on BUSY please follow below mention steps:-
 Step 1:- Company Tab
 Step 2:- License Management
 Step 3:- Surrender License 
 Enter details of license and then surrender

Can we use same sereal no of BUSY in diffrent system?

If you have multi user licensce then you can use on other sytem with same sereal no. 
 In case of single user you can only use on single sytem that license.

How do I switch the license from one computer to another?

To switch the license from one computer to another, you need to deactivate the license on the first computer and then activate it on the second computer using the same license key.

The email OTP did not arrive, but the mobile OTP did. Is there a way to retrieve the email OTP?

If you have not received the email OTP for BUSY  you can try checking your spam or junk folder. If it is not there,then verfiy mail again to send OTP.

I'm not receiving the forgot password email after request it through license management surrender option. What is the reason?

Check out the possibilities below:
 1: Make sure you are login or open a registered mail id 
 2: Check your internet connection on your system
 3: Check your spam mail

I want to recheck and verify the company registration details I submitted on BUSY. How can I view them?

To view and verify the company registration details submitted in BUSY You can go to 
 your register mail ID and search BUSY registration mail where you can find the details

Frequently AskedQuestions