Frequently Asked
Questions
Find Solutions to Common Issues Related to license-management - softlock registration
The serial number for my BUSY is not reflecting in the system. What should I do to resolve this?
The serial number for my BUSY is not reflecting in the system.You Can Check These steps to resolve this.
Step 1. Ensure that you have a valid Activation File.
Step 2. You can check it by re-validating the Softlock License in License Management.
Step 3. You can check it by completing the process of Softlock registration. Ensure that the license file is located within the 'buswin' folder.
Step 4. Verify that you are using the latest version of BUSY, and the model for which the license was activated in BUSY should match the same model.
Step 5. If you have a Multiuser License and the client shows a demo copy, check the networking settings. In the data directory, enter the location of the BUSY data sharing folder, and then restart BUSY
How do I activate BUSY after installation? What is the activation process?
To activate your license in BUSY, you can follow these steps:
Step 1: Open BUSY, click license management option under company tab
Step 2: Select Softlock Registration option
Step 3: You can register your license based on Hard Disk, Machine ID, or IP Address.
Step 4: Enter the Serial No. and Activation Key that you received from BUSY. Click on the Validate Serial No. button to verify your details
Step 5: Fill in the required registration details such as Organisation name, address, contact number, etc.
Step 6: Provide your email id and password that you want to use for your BUSY account.
Step 7: After clicking on the Register button, you will receive an email with a license file attached. Download the file and save it in the BUSYwin folder where you installed
Step 8: Now, reopen the BUSY and can use it.
How can I do Softlock Registeration in the BUSY if it is showing machine id Mismatch ? What details do I need?
1. Serial no.
2. Activation key.
3. Registered mail id and Password.
To soft Registeration you need to follow some steps:
Step 1: Go to company menu and click on License management option and then click on soft lock regsiteration .
Step 2: Now select the option for Bind Soft lock with and then enter serial no.
Step 3: After serial no. enter Activation key and then click on Validate serial no. option .
Step 4: Enter Registered mail and password and surrender the soft lock .
Step 5: Now enter your registered mail id and password and enter in Recheck password field and click on register.
Step 6: Check your registered mail id soft lock key will be sent on registered mail id and download the softkey and paste in folder where your BUSY has installed and restart your BUSY.
What's the process for retrieving or regenerating a forgotten license key in BUSY?
"For registration of BUSY, please follow below steps:
Step 1: Download BUSY 21 setup from busy.in and installed it on your system
Step 2: Open BUSY icon shown on your desktop, click license management option in company tab
Step 3: Select softlock registration option
Step 4: Specify bind softlock with on harddisk/Machine ID or on IP address
Step 5: Mention serial No. and activation Key received from from BUSY, click on Validate s.no
Step 6: Mention required Registration details
Step 7: Specify registration email and password( email id sholud be double checked as further communication will be share on this ID)
Step 8: Click Register button
Step 9: A Licence file has been shared on your registred mail ID, download that file and paste it on BUSYwin folder where you have install BUSY
Step 10: Re-open BUSY to load license configuration
"
How do I enter my license key for BUSY? It's not validating.
For registration of BUSY, please follow below steps:
Step 1: Download BUSY 21 setup from busy.in and installed it on your system
Step 2: Open BUSY icon shown on your desktop, click license management option in company tab
Step 3: Select softlock registration option
Step 4: Specify bind softlock with on harddisk/Machine ID or on IP address
Step 5: Mention serial No. and activation Key received from from BUSY, click on Validate s.no
Step 6: Mention required Registration details
Step 7: Specify registration email and password( email id sholud be double checked as further communication will be share on this ID)
Step 8: Click Register button
Step 9: A Licence file has been shared on your registred mail ID, download that file and paste it on BUSYwin folder where you have install BUSY
Step 10: Re-open BUSY to load license configuration
Do you have a record of my software license/registration details?
For registration of BUSY, please follow below steps:
Step 1: Download BUSY 21 setup from busy.in and installed it on your system
Step 2: Open BUSY icon shown on your desktop, click license management option in company tab
Step 3: Select softlock registration option
Step 4: Specify bind softlock with on harddisk/Machine ID or on IP address
Step 5: Mention serial No. and activation Key received from from BUSY, click on Validate s.no
Step 6: Mention required Registration details
Step 7: Specify registration email and password( email id sholud be double checked as further communication will be share on this ID)
Step 8: Click Register button
Step 9: A Licence file has been shared on your registred mail ID, download that file and paste it on BUSYwin folder where you have install BUSY
Step 10: Re-open BUSY to load license configuration
How do I register and activate BUSY after purchase?
For registration of BUSY, please follow below steps:
Step 1: Download BUSY 21 setup from busy.in and installed it on your system
Step 2: Open BUSY icon shown on your desktop, click license management option in company tab
Step 3: Select softlock registration option
Step 4: Specify bind softlock with on harddisk/Machine ID or on IP address
Step 5: Mention serial No. and activation Key received from from BUSY, click on Validate s.no
Step 6: Mention required Registration details
Step 7: Specify registration email and password( email id sholud be double checked as further communication will be share on this ID)
Step 8: Click Register button
Step 9: A Licence file has been shared on your registred mail ID, download that file and paste it on BUSYwin folder where you have install BUSY
Step 10: Re-open BUSY to load license configuration
Activating the software using the license key in BUSY.
Softlock Registration : We have to do softlock registration then will get a license file on our registered email ID. Then have to copy and paste it in BUSYwin Folder.
Pls Follow the Below Steps for Softlock Registration :
Step 1: Click on Company Menu
Step 2: Then License Management
Step 3: Then Softlock Registration
Step 4: Select the Current Machine and Bind with Option Either Hard Disk ,Machine ID or IP Address.
Step 5: Mention the BUSY Serial Number and Activation Key which you have received on your email id.
Step 6: Mention your Company Details then registered email id and password
Step 7: You will get a license file in your registered email ID.
Step 8: Copy the License File from email id and paste it in BUSYwin Folder.
Guide the process of regenating softlock license
To regenerate softlock license you need to follow the steps
1 Open BUSY and go to license management option then click on surrender softlock
and fill the serial number mail Id and register password and click on surrender but
if you forget your register password then click on forget password it will be send to your register
mail id
2 after surrendering softlock click on softlock registration from license management menu
fill the serial number and activation key details and click on validate then fill the register mail id and password
then type password again then again in recheck password box and click on register
3 You will get the softlock license on mail id then download and copy it and paste the same in BUSYwin folder
then restart BUSY
I am getting an error message when trying to login to BUSY. It says "Could not check security. Your BUSY license file could not be validated." How can I fix this?
If you license file could not be validated please follow thse steps:
1. Open BUSY then go in license management
2. Then go in Re-validate softLock License click yes on Revalidate
3. Then Reopen BUSY
If not done, Go in drive where BUSY installed and check license file is there or not.If license file not available there go in license management and then go in get softlock file and mention detail serialno.,Registered mail id and registration password.and click on get license file and you will receive license file on your Registered mail id copy license file and paste in which drive BUSY installed
If you change hard-Disk or system then please do surrender license and then softlock Registration
Note - While you Revalidate license make sure internet connection available in your system.