Frequently Asked
Questions
Find Solutions to Common Issues Related to license-management - softlock registration
I think my BUSY account is hacked. What should I do to secure it?
To secure the BUSY license and prevent unauthorized access, you can update a strong softlock registration password.
To change BUSY softlock password, follow these steps:
Step 1: Open BUSY application on desktop.
Step 2: Go to company section then select License management option.
Step 3: Now, Click on Change Softlock Emil ID/Password
Step 4: Mention the Serial no. and Registration password in their relevant field and click on proceed button.
Step 5: Afterward, mention then email id and new password to be update and save the window. Your softlock password will be successfully updated.
How do I get started with using BUSY? What are the basic features?
To get started with BUSY:
1. Install and launch the software.
2. Register the BUSY license
2. Create a company profile.
4. Set up a master's [Inventory and Accounting] with necessary details
5. Configure Inventory Items pricing
6. Enter transactions (sales, purchases, expenses etc).
7. Generate reports like profit and loss, balance sheet, and more.
Basic features include:
1. Accounting: Handle financial transactions.
2. Inventory Management: Track stock levels and pricing.
3. Invoicing: Create invoices and bills.
4. GST Compliance: Manage taxes and generate GST reports.
5. Reports: Generate financial statements and analytical reports. and many more.
How do I register my software license?
To register your software license, please follow the below steps:
Step 1: Click on license management option available in company menu (company should be closed)
Step 2: Then click on softlock registration option
Step 3: Enter the serial number activation available on your mail id
Step 4: Then enter the registration password of the mail id. and then click register option
Step 5: Then you will received license file on given mail & then you have to paste that file in BUSYwin folder in which folder BUSY is already installed
My system changed how to activate Softlock
To activate Softlock follow the below steps:
Step 1: Go to Licence management
Step 2: Go to Get softlock Licence
Serial No
Registered Email id
Registration Password (Forgot Password)
Step 3: Surrender Softlock Licence file (Ask Would you like to continue with Surrender ?)
Serial No
Registered Email id
Registration Password (Forgot Password)
Step 4: Softlock Registration
Serial No
Activation Key >Validate Serial No
Register softlock
Step 5: After Received Licence file on mail
Step 6: download file > Copy licence file > Paste where is BUSY installed >Reopen BUSY
Why am I unable to receive the registration password from BUSY on my registered email ID?
If you are using a BUSY Softlock license and have not received the registration password on your registered email ID, follow these steps:
1.Check your spam and junk folders, as sometimes the password may be redirected there instead of the inbox.
2.Verify that you are checking the correct registered email ID for the password.
If you are still facing the same issue then please feel free to reach out to our support helpline at 8282828282 or send an email to support@busy.in. We are here to assist you.
How to fix softlock registration issue in BUSY?
While registering the Soft Lock License, if you face an error Internet Not Connected, See the following steps to resolve the issue:
Step 1: Disable System Antivirus and Firewall (if possible, uninstall once antivirus)
Step 2: Go to the Control Panel, then click on User Account.
Step 3: Enable UAC mode. Never Notified
Step 4: Restart System
Step 5: If an issue Still not resolving changes in internet connection or contacting the ISP to unblock IP.
Step 6: Again Recheck your Soft Lock License Registration.
How do I enter serial numbers and product keys into BUSY?
to enter serial numbers and product keys into BUSY follow these steps
1. open BUSY
2. go to the License management
3. click on softlock registration
4. mentioned your BUSY sr. no and activation key
5. validate your register email id and registration password
6. and proceed to register softlock
7. softlock file received on your regsier email
8. download attachment file
9 . copy that file and past in BUSYwin folder
10. close BUSY and run again your BUSY license will be register.
How to Activate New Licence
To Activate New Licence follow the below steps:
Step 1: Go to busy.in > Resources > Download BUSY 21 Step
Step 2: Install Winrar/7 Zip > Double click on step > Install setup BUSY 21
Step 3: Go to Company Menu
Step 4: Go to Licence management
Step 5: Softlock Registration
Serial No
Activation Key >Validate Serial No
Register softlock
Step 7: Will receive Licence file on mail
Step 8: Download licence file from mail
Step 9: Copy licence file then paste where is BUSY installed
Step 10: Reopen BUSY
I cannot find the license key or serial number for the software. Where can I locate this information?
To find the licence key or serial number for the software,
1. You need to check on the top of the BUSY screen, which is the first line where you can find the serial number and
2. For the licence file and activation key registered mail ID, you will find the licence file and activation key, and you can also find them from the licence management option.
3. In this, you can get a softlock activation key and a softlock licence file.
What is the process to get my account activated and gain access to BUSY after submitting payment?
Process to get my account activated and gain access to BUSY after submitting payment, you need to do :
Step 1 : open BUSY
Step 2 :go to company menu
Step 3 : license management
Step 4 : softlock registration
Step 5 : put the serial no and activation key provided by dealer
Step 6 : put all the details
Step 7 : put email and password
Step 8 : register
Step 9 : download the file from register email
Step 10 : put the license in BUSYwin folder where BUSY installed