Frequently Asked
Questions
Find Solutions to Common Issues Related to miscellaneous - help menu
Why am I unable to see certain options or features in the BUSY?
To find a particular option in BUSY, you can try the following options:
1. Check the particular option by click on search menu
2. press F1 and then download user manual for guidance for particular option
5. If none of the above option work, you can reach out to BUSY's customer support for further assistance."
Where can I find documentation on entering receipts and payments properly in BUSY
You can find documentation on entering receipts and payments properly in BUSY by visiting the official BUSY website. They usually provide user manuals, guides, and tutorials that explain how to enter receipts and payments accurately in the software. Additionally, you can also check their support section or contact their customer support for further assistance.
What are the new features and improvements in the latest version?
To check out the new features and improvements in the latest version of BUSY follow these options
1.Open BUSY software and then open company
2.Go to help menu
3.Select the option what's new
4.Now select BUSY 21 to check improvements in product release and for stautory updates can check updates regarding gst returns
How can I get training on different BUSY modules and features
To get training on different BUSY modules and features you can use Training help videos
Please follow the given steps to find the videos
Step 1 Open company
Step 2 Go on help menu
Step 3 Click on Training help videos
Step 4 Here you can find training videos link
How do I check for and remove any junk characters that may be causing errors in account names?
To check for and remove any junk characters causing errors in account names, go to the housekeeping option in BUSY and select the "Check for Junk Characters" option. This will show all the items and vouchers with junk characters. You can then delete or modify them to remove the errors.
The terminology and labels in the software are confusing. Is there a glossary or user guide explaining them?
Yes, there is a guide available to tell the tax terminology and labels used in BUSY, follow below steps to use it:
1. Go to Help menu.
2. Click on User's Manual.
3. Now you can see the detailed view of features and options provided in BUSY or you can simply press F1.
I am unable to find a particular voucher in the software. How can I locate it?
You can use the search feature that is available in BUSY option name Search Menu type voucher name or any key. all voucher is listed in Transactions Menu. If any voucher like sales quotation, sales order is not showing in Transactions Menu list that voucher need to configure in BUSY.
I need to regenerate dual vouchers for a specific date range. How can I do that in BUSY?
If you want to run Regenerate Dual Voucher for a specific date range, follow these steps:
Step 1: Take a backup of your data.
Step 2: Go to the Housekeeping menu, then click on Regenerate Dual Vouchers.
Step 3: Then Click on Filter on Date Range, select your date, and press OK.
How can i check the updated features in BUSY 21 release?
To check the updated feature of BUSY 21, follow these steps:
Step 1: Open company then go to help menu.
Step 2: Click on what's new tab then choose BUSY 21 to check product related updates in BUSY 21 or statutory updates to view statutory changes.
Why does the stock report show incorrect quantities after updating transactions in Bizia?
If the stock report shows incorrect quantities after updating transactions in BUSY, follow these steps:
1.Take a backup of your data.
2.Then open the company.
3.Then go To housekeeping menu.
4.Run update Master balance & Regenerate Master Help File.