Frequently Asked
Questions
Find Solutions to Common Issues Related to mobile-app - bulk upload
How do I activate the mobile app and enter the activation code?
If you had subscribed for BUSY Mobile App and have an activation code, then follow these steps to activate it:
Step 1: First you need to create a BDEP id by going to the Administration menu then click on Configuration.
Step 2: Select Feature and Option and click on General tab. Here you will see an option called Enable BUSY Data Exchange Platform (BDEP) set Y.
Step 3: After that click on Configuration button and create a ID then save. You also need to set Y on Enable BUSY Mobile App.
Step 4: Next, you need to create user for mobile app by going to the Administration menu then click on Users.
Step 5: Select Cloud Sync User and click on Add then create it.
Step 6: Now, go back to Administration and click on Data Export / Import.
Step 7: Select Cloud sync and click on Bulk Upload.
Step 8: Click on the Start Upload button and wait for the process to be completed.
Step 9: Finally open the BUSY Mobile App and enter the BDEP Id along with Username & Password.
Step 10: Then enter the Activation code which you have received and proceed. Now, your Mobile App is ready to use.
How can I activate the mobile app option in the software?
If you had subscribed for BUSY Mobile App and have an activation code, then follow these steps to activate it:
Step 1: First you need to create a BDEP id by going to the Administration menu then click on Configuration.
Step 2: Select Features / Options and click on General tab. Here, you will see an option called Enable BUSY Data Exchange Platform (BDEP) set Y.
Step 3: After that click on Configuration button and create a ID then save. You also need to set Y on Enable BUSY Mobile App.
Step 4: Next, you need to create user for mobile app by going to the Administration menu then click on Users.
Step 5: Select Cloud Sync User and click on Add then create it.
Step 6: Now, go back to Administration and click on Data Export / Import.
Step 7: Select Cloud sync and click on Bulk Upload.
Step 8: Click on the Start Upload button and wait for the process to be completed.
Step 9: Finally open the BUSY Mobile App and enter the BDEP Id along with Username & Password.
Step 10: Then enter the Activation code which you have received and proceed. Now, your Mobile App is ready to use.
Can you explain the process of mobile app configuration?
If you had subscribed for BUSY Mobile App and have an activation code, then follow these steps to activate it:
Step 1: First you need to create a BDEP id by going to the Administration menu then click on Configuration.
Step 2: Select Features / Options and click on General tab. Here, you will see an option called Enable BUSY Data Exchange Platform (BDEP) set Y.
Step 3: After that click on Configuration button and create a ID then save. You also need to set Y on Enable BUSY Mobile App.
Step 4: Next, you need to create user for mobile app by going to the Administration menu then click on Users.
Step 5: Select Cloud Sync User and click on Add then create it.
Step 6: Now, go back to Administration and click on Data Export / Import.
Step 7: Select Cloud sync and click on Bulk Upload.
Step 8: Click on the Start Upload button and wait for the process to be completed.
Step 9: Finally open the BUSY Mobile App and enter the BDEP Id along with Username & Password.
Step 10: Then enter the Activation code which you have received and proceed. Now, your Mobile App is ready to use.
What are the reasons for data upload failure in BUSY mobile app?
There are the reasons for Data upload Failure in BUSY Mobile App :
Note : Ensure that your BUSY software is updated to the latest version and release.
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Click on Feature and options
Step 4: Then click on General Feature
Step 5: Then confirm that the BUSY Data Exchange Platform (BDEP) is enabled as Y
Step 6: Then click on the configuration box to verify that BDEP ID is created
Step 7: Then Go to Data Export import option from Administrtaion Menu
Step 8: Click on Cloud Sync
Step 9: Then click on Bulk Upload option and check IF UID is Below 23 then You need to create new BDEP ID
Step 10: Make sure your Internet Connection is stable and working properly
Step 11: If any antivirus in your system then disbale it as it might be block BUSY
Step 12: Exclude BUSYwin.exe from antivirus
Where is the option for enabling mobile app feature ?
To enable mobile app feature then follow the given steps :
Step 1: go to Administration menu
Step 2: Then click on Configuration option
Step 3: Then click on Feature and option
Step 4: Then click on General feature
Step 5: Then enable BDEP ID (BUSY Data Exchange platform) as Y
Step 6: Then click on configuration option
Step 7: Then click on Create new ID option
Step 8: Then create the new ID and password with other mandatory details
Step 9: Then click on Ok button
Step 10: Then enable BUSY mobile app option as Y and click on through cloud sync option
Step 11: Then click on save button to save the configuration
Step 12: Then you need to craete cloud user from USERS option under administration
Step 13: Then you can bulk upload data and check in mobile app
I'm facing call connectivity issues while using BUSY on my phone. What should I do?
If you are facing call connectivity issues while using BUSY on your phone, you can try the following steps to resolve the issue:
1. Check your internet connection: Ensure that you have a stable and strong internet connection. Poor internet connectivity can cause call drops and connectivity issues.
2. Restart your phone: Sometimes, restarting your phone can help resolve temporary connectivity issues.
3. Update the software: Make sure that you are using the latest version of BUSY on your phone. Updating the software can fix any bugs or issues that may be causing the connectivity problem.
4. Contact technical support: If the issue persists, it is recommended to reach out to BUSY's technical support team for further assistance. They will be able to provide specific troubleshooting steps based on your device and software configuration.
. I'm getting an error while uploading data. How to fix it?
To fix the error in uploading BUSY software data to Cloud/BDEP, follow these steps.
Step 1: Check your internet connection is stable
Step 2: Make sure that you have installed the latest version of the BUSY release and updates
Step 3: Make sure that you have a valid BLS Subscription
Step 4: Make sure that the antivirus or firewall is blocking the activity. Turn it off for a few minutes
Step 5: Make sure that you have a valid mobile app subscription
Step 6: Check if there are any special characters or symbols in the data that may be causing the error. Remove the junk if necessary
Step 7: Restart the system and try uploading the data again
Step 8: Reindex the database then try uploading the data again
Step 9: If the error persists, contact BUSY support for further assistance.
How do I activate and configure the BUSY mobile app?
The BUSY mobile app is an application that allows users to view reports, sales, purchase, receivable, payable, and stock data. It also enables users to create and share invoices, quotations, and receipts. The app works by providing access to various features and functionalities related to managing business operations and communication.
We can upload data from BUSY to Mobile App via versa. Pls Follow Below Steps:
In BUSY
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Features & Options
Step 4: General
Step 5: Enable & Create the BDEP ID then Click on Through Data Sync Option.
Step 6: Data Export/Import
Step 7: Cloud Sync
Step 8: Bulk Upload
Step 9: Download Transactions ( Data which sent from Mobile app)
In Mobile App
Click On
Step 1: Create voucher by clickin on Plus sign
Step 2: Go to Home Option
Step 3: Unsynced List then sync it voucher
How do I set up mobile access for BUSY?
The BUSY mobile app is an application that allows users to view reports, sales, purchase, receivable, payable, and stock data. It also enables users to create and share invoices, quotations, and receipts. The app works by providing access to various features and functionalities related to managing business operations and communication.
We can upload data from BUSY to Mobile App via versa. Pls Follow Below Steps:
In BUSY
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Features & Options
Step 4: General
Step 5: Enable & Create the BDEP ID then Click on Through Data Sync Option.
Step 6: Data Export/Import
Step 7: Cloud Sync
Step 8: Bulk Upload
Step 9: Download Transactions ( Data which sent from Mobile app)
In Mobile App
Click On
Step 1: Create voucher by clickin on Plus sign
Step 2: Go to Home Option
Step 3: Unsynced List then sync it voucher
How do I enable mobile access to BUSY?
The BUSY mobile app is an application that allows users to view reports, sales, purchase, receivable, payable, and stock data. It also enables users to create and share invoices, quotations, and receipts. The app works by providing access to various features and functionalities related to managing business operations and communication.
We can upload data from BUSY to Mobile App via versa. Pls Follow Below Steps:
In BUSY
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Features & Options
Step 4: General
Step 5: Enable & Create the BDEP ID then Click on Through Data Sync Option.
Step 6: Data Export/Import
Step 7: Cloud Sync
Step 8: Bulk Upload
Step 9: Download Transactions ( Data which sent from Mobile app)
In Mobile App
Click On
Step 1: Create voucher by clickin on Plus sign
Step 2: Go to Home Option
Step 3: Unsynced List then sync it voucher
