Frequently Asked
Questions

Q: How can I prevent unauthorized access to the BUSY?

Yes, I can help you with that. Please provide me with your username and password so that I can assist you in troubleshooting the login/access issues you are facing with BUSY. Pls Follow the Below Steps : Step 1: Administration Step 2: Users Step 3: Add Step 4: Create User and Password Step 5: On Top Right, Expand Menu Option can give rights to the user for which transaction can view, modify, delete,cancel and same for which reports he want to allow user can view. Step 6: On Left Side, User Control - Can enable or disable option as per his requirment for user.

Q: How do I send my quotation via BUSY BNS?

To send a quotation using the "BUSYBNS" feature, you can follow these steps: Step 1 :Enter your login credentials to access the software. Step 2 :Navigate to the Quotation section within the software. Step 3 :Create a new quotation or open an existing one that you want to send via BNS. Step 4 :After preparing the quotation, make sure to save it within the software. Step 5 :With the quotation voucher open, press the Alt+Y keyboard shortcut. This keyboard shortcut triggers the BUSYBNS function to send the quotation via BNS. Step 6 : After pressing Alt+Y, the software should initiate the BNS sending process.

Q: How do I download and install the BUSY Agent app on my desktop computer?

To download and install the BUSY Agent app on your desktop computer, follow these steps: 1. Open Google Chrome or any other web browser. 2. Go to the website www.busy.in. 3. Download the BUSY Agent app from the utility menu. 4. Once the download is complete, locate the downloaded file on your desktop. 5. Double-click on the downloaded file to start the installation process. 6. Follow the on-screen instructions to complete the installation. 7. Choose the same drive where you have the BUSY Agent installed. 8. After the installation is finished, you can open the BUSY Agent app on your desktop computer.

Q: while sending BUSY BNS showing error for module does not found

If you are getting module error at BNS sending, check by reinstall the BUSY by follow these steps: Step 1: Take the latest backup of your data. Step 2: Open the control panel then go to programs and features option. Step 3: Right click on BUSY setups and uninstall the same. Step 4: Now, Go to busy.in site then click on resource and choose the download option. Step 5: Click on download the BUSY latest version. Step 6: Next, double click on setup and install the same. Step 7: After installation, open the BUSY and set data directory. Note- Please remove the system folder from BUSYwin folder before installing the BUSY.

Q: unable to send Notification shows error what sholud i do?

If you unable to send Notification shows error, you need to do the following steps: 1. Client PC is not showing in network connectivity to connect to the server 2. also you sholud share the datbase folder to connect the server or database 3. Update the system in latest version 4. Check Anti Virsu and add the BUSYexe and BUSYwin folders to Anti Virsu. 5. Inbound and outbound rules for BUSY firewalls 6. Checked by disabling Windows Defender 7. Set the Never NotiFinancial Year User Control setting from the control panel option. 8. Give full permission to the BUSY Win folder. 9. Re start the system; re start the internet.

Q: I forgot my BNS login credentialsHow can I retrieve or reset them?

BUSY you are using, specifically "BUSY BNS," there is no login credential system, and access to the app is based solely on registering a mobile number. Step 1: Go to the Administration Step 2: Click on configuration option, select feature/option Step 3: Select General tab and enable Event Notification Step 4: Set the occurance of event, you have to select the type of event and user Step 5: Mention contact no on which notification to be shared.(This option work with BUSY BNS Application) Please note, option is available in Standard model of BUSY and with active BLS

Q: When I try to email an invoice from BUSY, the attachment is blankWhy won't the invoice attach properly?

If the attachment is blank when you try to email an invoice from BUSY, there may be an issue with the PDF generation process. You can try the following steps to resolve the problem: 1. Check if the invoice details are properly filled in BUSY before generating the PDF. 2. Make sure you have the necessary software installed to generate PDFs in BUSY. 3. Verify if there are any error messages or notifications indicating a problem with the PDF generation. 4. If the issue persists, you can reach out to BUSY customer support for further assistance in resolving the problem.

Q: How do I configure BNS in BUSY to send reports?

BUSY provides an option of event notification, in which you can set the notification for some pre defined event occurance in your company. To use this option follow below steps: Step 1: Go to the Administration Step 2: Click on configuration option, select feature/option Step 3: Select General tab and enable Event Notification Step 4: Set the occurance of event, you have to select the type of event and user Step 5: Mention contact no on which notification to be shared.(This option work with BUSY BNS Application) Please note, option is available in Standard model of BUSY and with active BLS

Q: How do I find the registration or login option in the BNS app?

To find the registration or login option in the BNS app, open the app and it will ask you to enter your mobile number to register or login. Step 1: Go to the Administration Step 2: Click on configuration option, select feature/option Step 3: Select General tab and enable Event Notification Step 4: Set the occurance of event, you have to select the type of event and user Step 5: Mention contact no on which notification to be shared.(This option work with BUSY BNS Application) Please note, option is available in Standard model of BUSY and with active BLS

Q: How do I configure BUSY?

If you want set up BUSY for invoicing or billing, you can follow these steps: Step 1: Open BUSY & Create your company with required details under the 'Create Company' tab. Step 2: After that setup username & password for login into your company. Step 3: Now you can create your Items and Parties by using these steps: (i) Administration (ii) Master (iii) Select Item/Account as per the need. Once you have completed these steps, BUSY is set up for recording and managing your day-to-day transactions & invoices, generating reports, and utilizing other features of the software.

Find Solutions to Common Issues Related to notification-tools - bns

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Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I prevent unauthorized access to the BUSY?

Yes, I can help you with that. Please provide me with your username and password so that I can assist you in troubleshooting the login/access issues you are facing with BUSY.
 Pls Follow the Below Steps :
 Step 1: Administration
 Step 2: Users
 Step 3: Add
 Step 4: Create User and Password
 Step 5: On Top Right, Expand Menu Option can give rights to the user for which transaction can view, modify, delete,cancel and same for which reports he want to allow user can view.
 Step 6: On Left Side, User Control - Can enable or disable option as per his requirment for user.

How do I send my quotation via BUSY BNS?

To send a quotation using the "BUSYBNS" feature, you can follow these steps:
 Step 1 :Enter your login credentials to access the software.
 Step 2 :Navigate to the Quotation section within the software.
 Step 3 :Create a new quotation or open an existing one that you want to send via BNS.
 Step 4 :After preparing the quotation, make sure to save it within the software.
 Step 5 :With the quotation voucher open, press the Alt+Y keyboard shortcut. This keyboard shortcut triggers the BUSYBNS function to send the quotation via BNS.
 Step 6 : After pressing Alt+Y, the software should initiate the BNS sending process.

How do I download and install the BUSY Agent app on my desktop computer?

To download and install the BUSY Agent app on your desktop computer, follow these steps:
 1. Open Google Chrome or any other web browser.
 2. Go to the website www.busy.in.
 3. Download the BUSY Agent app from the utility menu.
 4. Once the download is complete, locate the downloaded file on your desktop.
 5. Double-click on the downloaded file to start the installation process.
 6. Follow the on-screen instructions to complete the installation.
 7. Choose the same drive where you have the BUSY Agent installed.
 8. After the installation is finished, you can open the BUSY Agent app on your desktop computer.

while sending BUSY BNS showing error for module does not found

If you are getting module error at BNS sending, check by reinstall the BUSY by follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open the control panel then go to programs and features option.
Step 3: Right click on BUSY setups and uninstall the same.
Step 4: Now, Go to busy.in site then click on resource and choose the download option.
Step 5: Click on download the BUSY latest version.
Step 6: Next, double click on setup and install the same.
Step 7: After installation, open the BUSY and set data directory.
Note- Please remove the system folder from BUSYwin folder before installing the BUSY.

unable to send Notification shows error what sholud i do?

If you unable to send Notification shows error, you need to do the following steps:
1. Client PC is not showing in network connectivity to connect to the server 
2. also you sholud share the datbase folder to connect the server or database
3. Update the system in latest version 
4. Check Anti Virsu and add the BUSYexe and BUSYwin folders to Anti Virsu.
5. Inbound and outbound rules for BUSY firewalls
6. Checked by disabling Windows Defender
7. Set the Never NotiFinancial Year User Control setting from the control panel option.
8. Give full permission to the BUSY Win folder.
9. Re start the system; re start the internet.

I forgot my BNS login credentialsHow can I retrieve or reset them?

BUSY you are using, specifically "BUSY BNS," there is no login credential system, and access to the app is based solely on registering a mobile number.
 Step 1: Go to the Administration 
 Step 2: Click on configuration option, select feature/option 
 Step 3: Select General tab and enable Event Notification 
 Step 4: Set the occurance of event, you have to select the type of event and user 
 Step 5: Mention contact no on which notification to be shared.(This option work with BUSY BNS Application) 
 Please note, option is available in Standard model of BUSY and with active BLS

When I try to email an invoice from BUSY, the attachment is blankWhy won't the invoice attach properly?

If the attachment is blank when you try to email an invoice from BUSY, there may be an issue with the PDF generation process. You can try the following steps to resolve the problem:
 1. Check if the invoice details are properly filled in BUSY before generating the PDF.
 2. Make sure you have the necessary software installed to generate PDFs in BUSY.
 3. Verify if there are any error messages or notifications indicating a problem with the PDF generation.
 4. If the issue persists, you can reach out to BUSY customer support for further assistance in resolving the problem.

How do I configure BNS in BUSY to send reports?

BUSY provides an option of event notification, in which you can set the notification for some pre defined event occurance in your company. To use this option follow below steps:
 Step 1: Go to the Administration
 Step 2: Click on configuration option, select feature/option
 Step 3: Select General tab and enable Event Notification
 Step 4: Set the occurance of event, you have to select the type of event and user
 Step 5: Mention contact no on which notification to be shared.(This option work with BUSY BNS Application)
 Please note, option is available in Standard model of BUSY and with active BLS

How do I find the registration or login option in the BNS app?

To find the registration or login option in the BNS app, open the app and it will ask you to enter your mobile number to register or login.
 Step 1: Go to the Administration
 Step 2: Click on configuration option, select feature/option
 Step 3: Select General tab and enable Event Notification
 Step 4: Set the occurance of event, you have to select the type of event and user
 Step 5: Mention contact no on which notification to be shared.(This option work with BUSY BNS Application)
 Please note, option is available in Standard model of BUSY and with active BLS

How do I configure BUSY?

If you want set up BUSY for invoicing or billing, you can follow these steps:
 Step 1: Open BUSY & Create your company with required details under the 'Create Company' tab.
 Step 2: After that setup username & password for login into your company.
 Step 3: Now you can create your Items and Parties by using these steps:
 (i) Administration
 (ii) Master
 (iii) Select Item/Account as per the need.
 Once you have completed these steps, BUSY is set up for recording and managing your day-to-day transactions & invoices, generating reports, and utilizing other features of the software.

Frequently AskedQuestions