Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - bns
How do I set up user roles and permissions in BUSY?
To set up user roles and permissions in BUSY, you can follow these steps:
Click on
Step 1: Administration
Step 2: go to Users
Step 3: then Add
Step 4: then Create User and Password
Step 5: On Top Right, Expand Menu Option can give rights to the user for which transaction can view, modify, delete,cancel and same for which reports he want to allow user can view.
Step 6: On Left Side, User Control - Can enable or disable option as per his requirment for user.
I am Owner/Manager of Company, How do I link my mobile number with BUSY to receive notifications, including PDF voucher notifications?
To update your own/self) number as owner for sending PDF voucher notifications in BUSY, follow these simple steps:
Step 1 : Navigate to "Voucher Series Configuration" from the "Administration Menu->Configuration->Voucher Series Configuration."
Step 2 : Choose the voucher series type you're interested in, where you want to send notifications from a voucher.
Step 3 : Click on the "Configure" button for "Send Notification on BNS after Saving."
Step 4 : Update your correct mobile number in the "Self Mobile No" field.
Step 5 : Save your changes.
The -digit SSN code I entered in BUSY is invalidHow do I update or fix this code?
In BUSY, entering Social Security Numbers (SSNs) or similar sensitive personal information would generally not be recommended, as this software is primarily designed for financial and accounting purposes, and it's essential to prioritize data privacy and security.
Step 1 :Custom Fields: Some accounting software allows for custom fields or additional data fields to be added to records
Step 2 :If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How to modify stock items directly in the stock status closing balance screen in BUSY?
In BUSY, you cannot modify stock items directly from the stock status closing balance screen. You will need to make changes to stock items through the appropriate inventory vouchers or stock maintenance screens.
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Item option and click on Add. or Modify
Step 3: Fill or mdify all the necessary details such as name, group, unit, tax rate, hsn etc and save.
How to modify stock items from the stock status closing balance screen in BUSY?
In BUSY, you cannot modify stock items directly from the stock status closing balance screen. You will need to make changes to stock items through the appropriate inventory vouchers or stock maintenance screens.
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Item option and click on Add. or Modify
Step 3: Fill or mdify all the necessary details such as name, group, unit, tax rate, hsn etc and save.
How do I add a new user in BUSY? What permissions can I set?
In BUSY, we can create Mutliple User and can give rights to them accordingly.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Users
Step 3: Add
Step 4: Create User and Password
Step 5: On Top Right, Expand Menu Option can give rights to the user for which transaction can view, modify, delete,cancel and same for which reports he want to allow user can view.
Step 6: On Left Side, User Control - Can enable or disable option as per his requirment for user.
How to re-enable the BUSY BNS feature in the BUSY app? It seems deleted.
To re-enable the BUSY BNS feature in the BUSY app, you can follow these steps:
Step 1: Go to the Administration
Step 2: Click on configuration option, select feature/option
Step 3: Select General tab and Enable Event Notification
Step 4: Set the occurance of event, you have to select the type of event and user
Step 5: Mention remove contact no on which notification to be shared.(This option work with BUSY BNS Application)
Please note, option is available in Standard model of BUSY and with active BLS
There seems to be a problem with BNS connectivity in BUSYHow do I check and resolve this?
To check and resolve BNS connectivity issues in BUSY, you can try the following steps:
Step 1: Go to the Administration
Step 2: Click on configuration option, select feature/option
Step 3: Select General tab and enable Event Notification
Step 4: Set the occurance of event, you have to select the type of event and user
Step 5: Mention contact no on which notification to be shared.(This option work with BUSY BNS Application)
Please note, option is available in Standard model of BUSY and with active BLS
I am unable to login to BUSYIt says invalid username/passwordHow can I fix this?
If you forgot your company's login usernam & password and want to reset that, you can follow these steps:
Step 1: Create a backup of your company data
Step 2: Email your backup files to us at "support@busy.in"
Step 3: Attach a password reset request on your company’s letterhead with your Serial No., Contact Name, and Contact No. This will help us to verify your identity and process your request faster.
Step 4: We will send your data back after reset password As soon as possible.
How do I change the username and password of the superuser in BUSY?
If you forgot your company's login usernam & password and want to reset that, you can follow these steps:
Step 1: Create a backup of your company data
Step 2: Email your backup files to us at "support@busy.in"
Step 3: Attach a password reset request on your company’s letterhead with your Serial No., Contact Name, and Contact No. This will help us to verify your identity and process your request faster.
Step 4: We will send your data back after reset password As soon as possible.