Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - bns

FAQs

I tried your suggestion to open invoice and click BUSY BNS to share invoce but it did not work. What should I do now?

If you are not able to send invoice on BUSY BNS follow the below steps:
Step 1: Make sure you have latest version of BUSY BNS app
Step 2: Your BUSY should be of latest release
Step 3: Check your internet connection in stable
Step 4: Your mobile number is registered in BUSY BNS and you have mrntioned correct numer in BUSY.

How do I setup the BDEP ID for a company in BUSY? What is the process?

To set up the BDF ID for a company in BUSY, you need to follow these steps:
Step 1: Click on the Administration menu.
Step 2: Go to Configuration .
Step 3: Then Features & Options
Step 4: Then General menu.
Step 5 : Check Web server port .
Step 5: And then Enable & Create the BDEP ID.

How do I add HSN codes for multiple items in BUSY?

If you want to Add Inventory Items in BUSY you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Item and click on Add and enter all the required details such as Name, Group,Unit, HSN Code, etc and save.

How long do file transfer issues typically take to resolve in BUSYBNS? Is there anything I can do to expedite this?

If there is any issue in app BUSY BNS follow the below steps:
Step 1: Make sure you have latest version of BUSY BNS app
Step 2: Your BUSY should be of latest release
Step 3: Check your internet connection in stable
Step 4: Your mobile number is registered in BUSY BNS and you have mentioned correct numer in BUSY.

What should I do if I stop receiving notifications in the BUSY app after an update?

If there is any issue in app BUSY BNS follow the below steps:
Step 1: Make sure you have latest version of BUSY BNS app
Step 2: Your BUSY should be of latest release
Step 3: Check your internet connection in stable
Step 4: Your mobile number is registered in BUSY BNS and you have mentioned correct numer in BUSY.

What could be the possible solution to resolve the RTE 443 during BNS sending?

If you are facing rte 443 at BNS sending, check the below possible solution:
1.Check the system time zone and update the english (United states) regional setting.
2.Check by exclude the BUSY from antivirus and window firewall.
3.BUSY releases must be updated.
4.Reinstall afresh BUSY after remove all the BUSY setup from control panel and please take backup before doing any process.

I'm not receiving notifications on my mobile app anymore. How can I fix this?

If you are not receiving notification from the BUSYBNS app, check the following steps:
Step 1 after login the BUSY go to administration Menu
Step 2 Click on Administration then click features option
Step 3 Click on General TAB and Check the BDEP
Step 4 Check in Mobile and reinstall Busbns app
Step 5 after reinstall BUSYBNS register with your phon no

What could be the potential causes for notification sending failures in BNS?

If there is any issue in app BUSY BNS follow the below steps:
Step 1: Make sure you have latest version of BUSY BNS app
Step 2: Your BUSY should be of latest release
Step 3: Check your internet connection in stable
Step 4: Your mobile number is registered in BUSY BNS and you have mentioned correct numer in BUSY.

How to fix voucher configuration error in BUSYBNS while sending to myself?

If there is any issue in app BUSY BNS follow the below steps:
Step 1: Make sure you have latest version of BUSY BNS app
Step 2: Your BUSY should be of latest release
Step 3: Check your internet connection in stable
Step 4: Your mobile number is registered in BUSY BNS and you have mentioned correct numer in BUSY.

How can I customize notification settings in BUSY as per my preference?

The exact process for customizing notification settings may vary based on the specific version of BUSY you are using. If you are unable to find the notification settings or have specific questions about customization options, contacting BUSY Support is a recommended course of action. They can provide you with detailed instructions and support for your unique software configuration.