Frequently Asked
Questions

Q: Unable to send a PDF bill to a non-registered customer on BNS from the BUSY app. What to do?

If the customer is not registered on BNS, you will not be able to send a PDF bill to them from the BUSY app. They will need to register on BNS in order to receive the PDF bill.

Q: What features does the BUSY BNS mobile app have?

Benefits of BUSYBNS App 1. 24into7 accessibility of notifications received 2. Secure access through MPIN 3. Allows user to share text or pdf through WhatsApp, Gmail etc. 4. Existing notifications recieved on BUSYBNS App can be viewed in offline mode as well.

Q: I accidentally deleted a transaction in BUSYHow can I get it back?

If you accidentally deleted a transaction in BUSY, you can restore it from a backup. You should have a backup file that contains the deleted transaction. By restoring the backup file, you can retrieve the deleted transaction.

Q: The dealer came but couldn't complete mobile app setup due to computer issues, what now?

If the dealer was unable to complete the mobile app setup due to computer issues, the customer should contact the dealer again to resolve the issue or seek assistance from BUSY customer support for further guidance.

Q: Why am I unable to send notifications to the registered mobile number?

You may be unable to send notifications to the registered mobile number if the number is not registered on the BUSY Notification Server (BNS). Notifications can only be sent to numbers that are registered on BNS.

Q: Unable Sent Massage through BUSYBNS application

If you are facing an issue in the BUSYBNS application uninstall the app from mobile and delete app data. then reinstall the app from the Play Store or App Store. after reinstalling the app, reregister with your mobile number.

Q: What is my serial number/account number?

I'm sorry, but I don't have access to personal information such as your serial number or account number. It is best to contact BUSY customer support for assistance with your specific serial number or account number.

Q: When sending notification from BUSY via BUSYBNS showing port 443 error. How do i resolve this?

If you are facing 443 port error while sending notification from BUSY thorugh BNS then you need to set your system Date and Time settings. You can also check the regional settings of your system.

Q: How can I get access to those PDF notifications for my records?

To access the PDF notifications for your records, you can use the BUSY BNS application. Once you receive a notification, open the BNS app and you will find the PDF attached to the notification.

Q: How much does the BUSY cost?

The cost of the BUSY may vary depending on the specific version and subscription model chosen. It is recommended to contact the BUSY's customer support or visit their official website for accurate pricing information.

Find Solutions to Common Issues Related to notification-tools - bns

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Unable to send a PDF bill to a non-registered customer on BNS from the BUSY app. What to do?

If the customer is not registered on BNS, you will not be able to send a PDF bill to them from the BUSY app. They will need to register on BNS in order to receive the PDF bill.

What features does the BUSY BNS mobile app have?


Benefits of BUSYBNS App
1. 24into7 accessibility of notifications received
2. Secure access through MPIN
3. Allows user to share text or pdf through WhatsApp, Gmail etc.
4. Existing notifications recieved on BUSYBNS App can be viewed in offline mode as well.

I accidentally deleted a transaction in BUSYHow can I get it back?

If you accidentally deleted a transaction in BUSY, you can restore it from a backup. You should have a backup file that contains the deleted transaction. By restoring the backup file, you can retrieve the deleted transaction.

The dealer came but couldn't complete mobile app setup due to computer issues, what now?

If the dealer was unable to complete the mobile app setup due to computer issues, the customer should contact the dealer again to resolve the issue or seek assistance from BUSY customer support for further guidance.

Why am I unable to send notifications to the registered mobile number?

You may be unable to send notifications to the registered mobile number if the number is not registered on the BUSY Notification Server (BNS). Notifications can only be sent to numbers that are registered on BNS.

Unable Sent Massage through BUSYBNS application

If you are facing an issue in the BUSYBNS application
uninstall the app from mobile and delete app data.
then reinstall the app from the Play Store or App Store.
after reinstalling the app, reregister with your mobile number.

What is my serial number/account number?

I'm sorry, but I don't have access to personal information such as your serial number or account number. It is best to contact BUSY customer support for assistance with your specific serial number or account number.

When sending notification from BUSY via BUSYBNS showing port 443 error. How do i resolve this?

If you are facing 443 port error while sending notification from BUSY thorugh BNS then you need to set your system Date and Time settings. You can also check the regional settings of your system.

How can I get access to those PDF notifications for my records?

To access the PDF notifications for your records, you can use the BUSY BNS application. Once you receive a notification, open the BNS app and you will find the PDF attached to the notification.

How much does the BUSY cost?

The cost of the BUSY may vary depending on the specific version and subscription model chosen. It is recommended to contact the BUSY's customer support or visit their official website for accurate pricing information.

Frequently AskedQuestions