Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - bns
I am trying to access a specific feature in BUSY but it is not workingWhat could be wrong?
There could be several reasons why a specific feature in BUSY is not working. It could be due to a software glitch or bug, incorrect settings or configurations, compatibility issues, or a lack of proper user permissions. It is recommended to check the software's documentation or contact BUSY customer support...
I am unable to log in to the BUSY mobile applicationWhat should I do?
If you are unable to log in to the BUSY mobile application, you can follow these troubleshooting steps to resolve the issue:
Step 1 :Ensure that your mobile device has an active and stable internet connection. A poor or unstable connection can prevent you from logging in.
Step 2 :Double-check...
The reports in BUSY are not calculating correctlyHow can I fix this?
Fixing report errors in BUSY involves a systematic approach to identify and correct inaccuracies in your financial reports. Here are steps you can follow to troubleshoot and fix report errors:
Step 1 :Carefully review the financial report to pinpoint the specific error or discrepancy. Determine whether it's a data entry...
Some features of the BUSY are not functioning properly for meCan you help me with that?
I can certainly try to help you address issues with the BUSY, but it's important to note that resolving software issues may require specific troubleshooting steps and technical expertise. Here are some general steps you can take to address issues with BUSY:
Step 1 :Determine which features of the software...
I am getting errors while importing data or while exporting reports in BUSYHow can this error be resolved?
Errors during data import or report export in BUSY can occur for various reasons. To resolve these errors, you'll need to troubleshoot the specific issue you're encountering. Here are some steps you can take:
Step 1 :Ensure that the data you are trying to import is in the correct format...
How do I enter serial numbers in BUSY?
The difference between manual and automatic serial number entry in BUSY is that in manual entry, you have to input the serial numbers yourself, while in automatic entry, the software generates the serial numbers for you based on the configuration settings.
Step 1 : Start by opening the BUSY and...
The BNS app is giving me an error messageHow do I troubleshoot and fix it?
When you encounter an error message in the BNS app, troubleshooting and fixing the issue can vary depending on the specific error message and its underlying cause. Here's a general step-by-step guide to help you address common errors in mobile apps like BNS:
Step 1 : Carefully read the error...
After reinstalling BUSY, I am still having issues with BNSWhat could be the problem?
If you are still experiencing issues with the BUSY Notification System (BNS) after reinstalling BUSY, there could be various reasons for the problem. It is recommended to contact the support team or the R&D team of BUSY for further assistance in troubleshooting the issue.
Step 1 :Make sure that you...
Authentication and access key error in BUSY when sending a message. How to fix?
If you encounter an authentication and access key error in BUSY when trying to send a message, it typically indicates an issue with your credentials or access permissions. To resolve this issue, follow these steps:
Step 1 : Double-check that you are using the correct credentials, such as your username...
Sales invoices going into the wrong GST return period in BUSY. What to check or change?
If your sales invoices in BUSY are being assigned to the wrong GST return period, it can lead to compliance issues. To address this problem, follow these steps to check and make the necessary changes:
Step 1 : Ensure that the transaction date on your sales invoices is accurate. The...
