Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - busy agent
How to select specific folders for backup in BUSY Agent?
To select specific folders for backup in BUSY Agent then Pls follow the below steps :
Step 1: Open the BUSY agent
Step 2: Go to the backup configuration of local drive
Step 3: Select the specific folder in which you want to take backup.
What are the controls and security features available in BUSY?
You can take regular manual backups or utilize the BUSY agent feature for automatic backups to your Google Drive for security purposes.
moreover, you can bind your data with a specific hard disk device to give user control to a specific individual for logging into the company
Minimize BUSY Agent to system tray. How?
To minimize the BUSY Agent to the system tray, you can click on the minimize button located at the top right corner of the BUSY Agent window. This will minimize the BUSY Agent to the system tray, where it will continue running in the background.
I am getting repetitive error messages from BUSY Agent to modify my computer security. Is this expected behavior?
No, You should not receive any error messages from BUSY Agent asking you to change your computer security settings. However, if you do encounter such messages, you can fix the problem by adding BUSY Agent to the exclusion list of your antivirus or firewall program.
Which folder does the backup go in my system when i take backup from BUSY agent?
To check the backup folder iin your system when you take backup from BUSY agent follow below steps:
Step 1: Open BUSY agent and go to backup configuration local option
Step 2: Then note the specifed path for backup and follow the path to find backup folder.
How do I ensure my data and backups are secure when using BUSY?
BUSY has option to take backup either on local drive or google drive so make sure your system is secure with antivirus so no malware attack on drive and on google drive set two step verification so that no one can login your gmail id.
After updating my email and password, why am I not receiving the expected backup email in BUSY?
BUSY Agent can only send you backup notifications via email, not backup files. Further if not receiving notifications even after update it then first click on the Check Email Setting to send test mail. If not sending the re check your id and password.
Can't access BUSY Agent; it asks for a license key or activation. What should I do?
BUSY Agent read license from the BUSY application and when you open BUSY Agent it wont ask any license.
Further if still asking then contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How to install BUSY agent ?
Please follow the below steps to install BUSY Agent:
1: Open BUSY
2: Click on download BUSY agent from company menu
3: Install in BUSY drive & folder is already installed
make sure when you install BUSY agent then BUSY should be closed
Unable to open BUSY agent.
If you are unable to open BUSY agent , you may follow given steps:
Step: 1 Go to control panel - program and featurs - uninstall old setup of BUSY agent.
Step: 2 Download BUSY agent by company menu of BUSY.
Step: 3 And reinstall BUSY agent.