Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - busy agent
Unable to backup due to data directory path mismatch in BUSY Agent. How to Fix?
In BUSY Agent you need to mention the Data Directory under the General Configuration as same as mention in the BUSY So if you unable to take backup from BUSY Agent then you need to verify the both data directories.
Should I close the BUSY application or keep it minimized for automatic backups
If you are taking automatic backup from BUSY Agent utility, then you can close or minimize BUSY, it will not impact on backup process
In case of automatic backup from BUSY Agent, only this BUSY Agent utility must be open
What's the correct way to make BUSY Agent launch automatically during system startup?
To make BUSY Agent launch automatically during system startup, you need to click on the Add to Startup option in the BUSY Agent application. This will ensure that BUSY Agent opens in the background every time you start your system.
Can I schedule daily/weekly backups on local system in BUSY?
Yes, you can schedule daily or weekly backups on the local system in BUSY, through BUSY agent you can configure
Click configure Backup for local drive and then you can specify the schedule for automatically backup as per your requirement.
Steps to download BUSY Agent in BUSY?
To download BUSY Agent setup, you need to follow these steps:
Step 1: Visit our official website www.busy.in and click on the Resources.
Step 2: Next, click on the Download and find the BUSY Agent and download the setup file.
Troubleshooting BUSYAgent backup location visibility issues.
We can check the BUSY agent backup location from following steps :
Step 1: When we open the BUSY agent
Step 2: Then click on backup configuration for local drive
Step 3: There can check the backup folder location
How to fix Issue in BUSY agent?
Issue in BUSY agent to fix this follow these steps
1. first make sure that your BUSY agent is in running process and add in startup menu of windows
2. update your BUSY agent or re-installed it in fresh folder
How do I open the BUSY Agent file on my computer? It does not seem to be opening.
If BUSYagent does not open after clicking on the shortcut menu, even if BUSYagent has already installed your system,
Go to task manager and close the BUSY agent, then click on the BUSY agent shortcut. The issue will be resolved.
I am not getting backup notifications from BUSY. What could be the issue?
The issue could be that your phone number is not registered on BNS or there may be a problem with the notification settings in BUSY agent.you can check your email configuration setting in BUSY agent and check details there.
My internet was disconnected during the scheduled BUSY backup time, will it back up later when the internet is reconnected?
Yes,after reconnect internet it will take backup on schedule time or you can take manual after reconnect internet.you need to open BUSY agent and click on Backup now option select option Local or Google Drive for take backup.