Frequently Asked
Questions

Q: What to do if local data is deleted, and no backup is on Google Drive?

If local data is deleted and there is no backup on Google Drive, unfortunately, there is no way to recover the lost data. It is important to regularly backup your data to avoid such situations in the future.

Q: How do I check if my scheduled automatic backup was successful in BUSY

If you are taking automatic backup from BUSY Agent utility, you can check in BUSY agent that backup is successfully taken or not Open BUSY Agent, here you can see that automatic backup has successfully take or not

Q: How can I update the backup location for BUSY Agent in BUSY?

To update the backup location for BUSY Agent then Pls Follow the Below Steps : Step 1: Open the BUSYAgent Step 2: Click on Backup Configuration of Local Drive Step 3: Can change the backup folder path

Q: how can I add BUSYagent to the startup?

If you want to add BUSYagent in the startup follow this: Step 1: Open BUSYagent application Step 2: Then click on add to startup button Step 3: Minimize the BUSYagent Step 4: Now your BUSYagent is successfully added to the startup

Q: How to resolve the BUSY agent startup issues?

We need to open the BUSY Agent then click on Add to startup. When we set to startup then the BUSY backup automatically done when open the system on the scheduled time which has been specified in it.

Q: Can I customize backup schedules based on my office timings?

Yes, you can customize backup schedules based on your office timings. For example, you can schedule backups to occur at 11 in the morning, 5 in the evening, and 9 at night, as per your preferred timings.

Q: How do I restore backups taken by BUSY Agent?

Pls Follow the Below Steps : Step 1: In your System, Open the Folder path of BUSY agent data backup. Step 2: Company Menu Step 3: Restore Data Step 4: Specify the backup folder path and restore it with overwrite no.

Q: How can I get vouchers deleted, as vouchers not showing in BUSY agent data.

If you want to get deleted vouchers but BUSY agent backup data not showing deleted voucher, do check company backup data before the voucher deletion date, and then restore it by restore data tab in company menu.

Q: What data and modules are included in a full backup in BUSY?

A full backup of BUSY includes all the masters and transaction data with reports , the configuration which has been done in the company, design format, add on and customization if has done from the channel partner.

Q: The CD drive on my computer is full. How can I free up space to install BUSY Agent?

To free up space on your CD drive, you can remove unnecessary files or programs that are taking up space. You can also transfer files to another drive or external storage device to create more space.

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What to do if local data is deleted, and no backup is on Google Drive?

If local data is deleted and there is no backup on Google Drive, unfortunately, there is no way to recover the lost data. It is important to regularly backup your data to avoid such situations in the future.

How do I check if my scheduled automatic backup was successful in BUSY

If you are taking automatic backup from BUSY Agent utility, you can check in BUSY agent that backup is successfully taken or not
 Open BUSY Agent, here you can see that automatic backup has successfully take or not

How can I update the backup location for BUSY Agent in BUSY?

To update the backup location for BUSY Agent then Pls Follow the Below Steps :
 Step 1: Open the BUSYAgent 
 Step 2: Click on Backup Configuration of Local Drive
 Step 3: Can change the backup folder path

how can I add BUSYagent to the startup?

If you want to add BUSYagent in the startup follow this:
Step 1: Open BUSYagent application
Step 2: Then click on add to startup button
Step 3: Minimize the BUSYagent 
Step 4: Now your BUSYagent is successfully added to the startup

How to resolve the BUSY agent startup issues?

We need to open the BUSY Agent then click on Add to startup. When we set to startup then the BUSY backup automatically done when open the system on the scheduled time which has been specified in it.

Can I customize backup schedules based on my office timings?

Yes, you can customize backup schedules based on your office timings. For example, you can schedule backups to occur at 11 in the morning, 5 in the evening, and 9 at night, as per your preferred timings.

How do I restore backups taken by BUSY Agent?

Pls Follow the Below Steps :
Step 1: In your System, Open the Folder path of BUSY agent data backup.
Step 2: Company Menu
Step 3: Restore Data
Step 4: Specify the backup folder path and restore it with overwrite no.

How can I get vouchers deleted, as vouchers not showing in BUSY agent data.

If you want to get deleted vouchers but BUSY agent backup data not showing deleted voucher, do check company backup data before the voucher deletion date, and then restore it by restore data tab in company menu.

What data and modules are included in a full backup in BUSY?

A full backup of BUSY includes all the masters and transaction data with reports , the configuration which has been done in the company, design format, add on and customization if has done from the channel partner.

The CD drive on my computer is full. How can I free up space to install BUSY Agent?

To free up space on your CD drive, you can remove unnecessary files or programs that are taking up space. You can also transfer files to another drive or external storage device to create more space.

Frequently AskedQuestions